OCN NI
Level 3
QN: 603/1349/3
Curriculum Active
OCN NI Level 3 Certificate in Tour Guiding
Official qualification regulated by Ofqual, awarded by OCN NI. Classified as a Vocationally-Related Qualification. Total guided learning hours: 72 hours.
Qualification Level
Level 3
Awarding Body
OCN NI
Syllabus Units
4 Units
Guided Hours
72 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Business Enterprise within the Tour Guiding Industry
Verified
Key Learning Objectives:
- Understand business planning for the tourism industry.
2
Customer Service for Tour Groups
Verified
Key Learning Objectives:
- Understand the role of the individual in delivering customer service in the travel and tourism industry.2.
- Understand the visitor markets that may be encountered within tour groups and their individual requirements.3.
- Understand the importance of effective communication with visitors from a variety of cultures.
3
Develop, Deliver and Lead Guided Tours
Verified
Key Learning Objectives:
- Be able to develop, deliver and lead a guided walking tour.2.
- Be able to develop, deliver and lead a tour on a moving vehicle.3.
- Be able to evaluate guided tours.
4
The Role of the Tour Guide
Verified
Key Learning Objectives:
- Understand the role of a tour guide within the travel and tourism industry.2.
- Understand how to research guided tours.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/1349/3
- Regulated Status
- Available to learners
- Awarding Body
- OCN NI
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Apr 2017