OCNLR
Level 2
QN: 600/9607/X
Curriculum Active
OCNLR Level 2 Award in Information, Advice or Guidance
Official qualification regulated by Ofqual, awarded by OCNLR. Classified as a Vocationally-Related Qualification. Total guided learning hours: 48 hours.
Qualification Level
Level 2
Awarding Body
OCNLR
Syllabus Units
2 Units
Guided Hours
48 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Developing Interaction Skills for Information, Advice or Guidance
Verified
Key Learning Objectives:
- Understand how to interact with clients.
- Understand the importance of effective communication skills in the delivery of information, advice or guidance.
- Understand how own values, beliefs and attitudes may affect interactions with clients.
- Understand the importance of confidentiality and impartiality in interactions with clients.
- Outline an action plan for developing own interaction skills.
2
Information, Advice or Guidance in Practice
Verified
Key Learning Objectives:
- Understand the distinction between information, advice or guidance.
- Understand ways of meeting information, advice or guidance requirements of clients.
- Understand the boundaries of own role in meeting information, advice or guidance requirements of clients.
- Understand the purpose of accurate record keeping to fulfil good practice guidelines.
Regulatory & Verification Details
- Qualification Number (QN)
- 600/9607/X
- Regulated Status
- Available to learners
- Awarding Body
- OCNLR
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Jul 2013