OCNLR
Level 2
QN: 600/5212/0
Curriculum Active
OCNLR Level 2 Award in Understanding Mediation
Official qualification regulated by Ofqual, awarded by OCNLR. Classified as a Vocationally-Related Qualification. Total guided learning hours: 60 hours.
Qualification Level
Level 2
Awarding Body
OCNLR
Syllabus Units
2 Units
Guided Hours
60 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
OCNLR Level 2 Award in Understanding Mediation
Key Mediation Skills
Verified
Key Learning Objectives:
- Demonstrate the ability to apply active listening skills during mediation.
- Use appropriate verbal and non-verbal communication techniques to facilitate dialogue.
- Work in partnership with a co-mediator to manage a mediation session.
- Identify personal biases and apply strategies to minimise their impact on mediation.
- Reflect critically on own mediator performance to identify developmental needs.
- Employ questioning techniques to uncover underlying interests in mediation.
2
OCNLR Level 2 Award in Understanding Mediation
Understanding Mediation
Verified
Key Learning Objectives:
- Define mediation and compare it with litigation and arbitration.
- Explain how mediation contributes to resolving conflicts in health and social care settings.
- Describe the key stages of the mediation process in sequence.
- Outline the responsibilities and ethical boundaries of a mediator.
- Identify essential communication skills for effective mediation.
- Evaluate personal attributes and experiences that demonstrate suitability for the mediator role.
Regulatory & Verification Details
- Qualification Number (QN)
- 600/5212/0
- Regulated Status
- Available to learners
- Awarding Body
- OCNLR
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- May 2012