OCNLR
    Level 3
    QN: 600/5214/4
    Curriculum Active

    OCNLR Level 3 Award in Understanding Mediation

    Official qualification regulated by Ofqual, awarded by OCNLR. Classified as a Vocationally-Related Qualification. Total guided learning hours: 60 hours.

    Qualification Level
    Level 3
    Awarding Body
    OCNLR
    Syllabus Units
    2 Units
    Guided Hours
    60 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Key Mediation Skills

    Verified
    Key Learning Objectives:
    • Be able to use listening skills in the mediation process.
    • Be able to use communication techniques to assist the parties in face to face meetings.
    • Be able to work with a co-mediator.
    • Understand how to manage own prejudice as a mediator.
    • Be able to reflect on own mediator practice and areas for further development of key mediation skills.
    2

    Understanding Mediation

    Verified
    Key Learning Objectives:
    • Understand mediation and its role in conflict resolution.
    • Understand the mediation process in practice.
    • Understand the role of a mediator.
    • Understand own suitability to undertake the role of a mediator.

    Regulatory & Verification Details

    Qualification Number (QN)
    600/5214/4
    Regulated Status
    Available to learners
    Awarding Body
    OCNLR
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    May 2012