Open Awards
Entry Level
QN: 603/6222/4
Curriculum Active
Open Awards Entry Level Certificate in Retail Skills (Entry 3) (RQF)
Official qualification regulated by Ofqual, awarded by Open Awards. Classified as a Vocationally-Related Qualification. Total guided learning hours: 190 hours.
Qualification Level
Entry Level
Awarding Body
Open Awards
Syllabus Units
7 Units
Guided Hours
190 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Displaying Merchandise
Verified
Key Learning Objectives:
- Know about stocking displays
- Know about common types of in-store fixtures
- Be able to display goods
2
Exploring Opportunities in Retail
Verified
Key Learning Objectives:
- Know about different job/voluntary roles available in the retail sector
- Know about own skills and attributes in relation to retail
3
Handling Money in a Sales Situation
Verified
Key Learning Objectives:
- Know how to handle money in a sales situation
- Know the purpose of a float
- Be able to take a cash payment
- Be able to calculate takings
4
Handling Stock in a Retail Environment
Verified
Key Learning Objectives:
- Be able to unpack and move stock
- Be able to store stock safely
- Be able to fill up stock on display
5
Introduction to Retail Skills
Verified
Key Learning Objectives:
- Recognise good retail practice in a sales area.
- Recognise what constitutes good customer care.
- Recognise how to make a sale.
- Recognise how to work safely.
6
Keeping a Retail Environment Clean, Tidy and Safe
Verified
Key Learning Objectives:
- Be able to clean work areas
- Know how to ask for help in an accident or emergency
7
Looking after Customers in a Retail Environment
Verified
Key Learning Objectives:
- Know how to project a positive impression of self/company to customers
- Be able to communicate with customers
- Know how to deal with customer enquiries
Regulatory & Verification Details
- Qualification Number (QN)
- 603/6222/4
- Regulated Status
- Available to learners
- Awarding Body
- Open Awards
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Aug 2020