Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Official qualification regulated by Ofqual, awarded by Open Awards. Classified as a Vocationally-Related Qualification. Total guided learning hours: 3022 hours.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Communication and Social Interaction with Autistic People
- Outline the processes required to communicate using speech and language.
- Describe how speech and language development may be delayed or affected for autistic people.
- Describe different forms of communication used by autistic people.
- Describe the difficulties autistic people may have in processing and interpreting verbal information.
- Describe how social development may be delayed or affected for autistic people.
- Describe the difficulties autistic people may experience with social interaction.
- Explain the links between social development and speech and language development.
- Identify a range of methods and strategies to support communication and social interaction, and describe how to adapt communication and create a constructive environment.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Ageing and the Older Person
- Describe common stereotypes associated with older people and their effects on individuals.
- Identify the key physiological changes in the cardiovascular system due to ageing.
- Explain the impact of age-related health conditions like dementia on daily living.
- Evaluate the effectiveness of multi-agency partnerships in supporting older individuals.
- Apply principles of dignity and respect when communicating with older people.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Anatomy and Physiology for Health and Social Care
- Identify the hierarchical levels of organisation in the human body from cells to systems.
- Describe the structure and function of the cardiovascular and respiratory systems.
- Explain the interrelationships between body systems in maintaining homeostasis.
- Perform routine measurements such as blood pressure, pulse, respiration rate, and temperature accurately.
- Interpret observations of body systems to recognise signs of common malfunctions.
- Outline the routine care approaches for individuals with common conditions like hypertension or respiratory infections.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Diversity in Society
- Define the term 'diversity' in the context of society.
- Describe the differences and practices of at least three diverse groups in society.
- Explain the importance of respecting diversity in health and care settings.
- Evaluate the contributions of diverse groups to society.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Children’s Social and Emotional Development
- Describe the typical social and emotional milestones for children at different ages.
- Explain the importance of secure attachments for healthy social and emotional development.
- Analyse how negative behaviours, such as neglect or inconsistent care, can affect a child's development.
- Evaluate strategies to support children's social and emotional development in a care setting.
- Identify signs of delayed social and emotional development in children.
- Apply principles of positive reinforcement to encourage healthy development.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Arthritis Awareness
- Define arthritis and describe its main types.
- Explain the causes and common symptoms of arthritis.
- Describe the treatment options available for arthritis.
- Identify support services available for individuals with arthritis.
- Explain the physical and emotional impact of living with arthritis.
- Describe strategies for managing arthritis in daily life.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Applying Counselling Skills
- Demonstrate ethical and safe practice when using counselling skills.
- Maintain appropriate professional boundaries in helping interactions.
- Apply effective communication skills to support others.
- Exhibit the core qualities of empathy, genuineness, and unconditional positive regard.
- Manage personal feelings and reactions during counselling interactions.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Demystifying Child Sexual Exploitation
- Define child sexual exploitation and distinguish it from other forms of child abuse
- Explain the different forms of abuse used in child sexual exploitation
- Describe the processes and procedures for dealing with child sexual exploitation
- Identify the warning signs and indicators of child sexual exploitation
- Evaluate strategies for preventing child sexual exploitation
- Apply safeguarding principles to scenarios involving potential child sexual exploitation
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Health, Safety and First Aid at Work
- Explain the key health and safety regulations applicable to own workplace
- Identify hazards in a health and care environment and assess associated risks
- Describe the main requirements of COSHH and how to apply them
- Outline measures to prevent common accidents in the workplace
- Demonstrate how to assess an incident and provide basic first aid
- Perform cardiopulmonary resuscitation (CPR) on an adult manikin
- Demonstrate placing a casualty in the recovery position
- Apply safe techniques for moving and handling inanimate loads
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Diet Advice in Lifestyle and Weight Management
- Compare different types of diets and their suitability for various client needs.
- Explain the role of calories in maintaining a healthy diet and weight.
- Assess a client's dietary needs and lifestyle to inform advice.
- Develop a personalised diet plan that meets an individual's nutritional requirements.
- Justify dietary recommendations based on scientific principles and client circumstances.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Domestic Abuse Awareness
- Identify different forms of domestic abuse
- Explain external attitudes that influence domestic abuse
- Describe the cycle of abuse
- Analyse the impact of power and control in relationships
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Decision Making Skills
- Describe the stages of the decision-making process.
- Explain the different types of decisions made within groups.
- Compare different decision-making styles.
- Evaluate the suitability of different decision-making styles in health and care contexts.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Basic Awareness of Diabetes
- Describe the different types of diabetes and their underlying mechanisms.
- Identify risk factors for developing type 2 diabetes.
- Explain treatment and management options for individuals with diabetes.
- Outline the steps to respond to hypoglycaemia.
- Discuss the links between diabetes and other health conditions.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Developing Skills to Provide Personal Care in Care Settings
- Explain the key principles of providing personal care
- Describe how the environment affects eating and drinking
- Explain the importance of personal hygiene and dignity during eating and drinking
- Explain the importance of providing support with personal care
- Explain the importance of supporting an individual to care for their personal appearance
- Explain the issues associated with personal care and infection control
- Recognise the importance of sensitivity during personal care
- Recognise the social and cultural purposes and norms of eating and drinking
- Explain the importance of assessing an individual's needs for eating and drinking
- Explain the importance of enabling informed choice in eating and drinking
- Explain the importance of supporting individuals with eating and drinking
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Eating Disorders
- Identify the main types of eating disorders
- Describe the signs and symptoms of eating disorders
- Explain the link between food and feelings
- Recognize the impact of eating disorders on individuals
- Outline the importance of early intervention
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Dealing with Bullying
- Identify different forms of bullying
- Explain the effects of bullying on individuals
- Recognise strategies for dealing with bullying
- Identify sources of help and support for bullying
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Barriers to Health
- Identify different types of barriers to accessing healthcare in Britain
- Explain how financial constraints can limit access to healthcare services
- Describe geographical and logistical barriers that affect healthcare access
- Analyse cultural and language barriers in healthcare settings
- Evaluate the impact of systemic barriers on vulnerable populations
- Propose strategies to overcome barriers and promote equal access
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Communication and Dementia
- Explain how dementia can affect an individual's ability to communicate
- Describe the different types of communication difficulties that may arise in dementia
- Identify factors that can influence communication with a person with dementia
- Explain the importance of positive and effective communication in dementia care
- Apply person-centred approaches to communication with individuals with dementia
- Evaluate the effectiveness of different communication strategies for people with dementia
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Career Planning
- Identify own strengths, qualities, skills and abilities
- Explain how to use sources of information, advice and guidance for career planning
- Describe how own abilities relate to progression opportunities
- Plan for transition to the next stage of education, training or work
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Developing Meeting Skills
- Identify different purposes of meetings in health and care settings
- Explain the conventions and processes that apply to meetings
- Demonstrate effective participation in a meeting
- Apply appropriate meeting etiquette and professional behaviour
- Contribute constructively to meeting discussions
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Conflict Resolution
- Identify factors that contribute to conflict in health and care settings
- Explain different responses to conflict
- Analyse how communication styles can affect a conflict situation
- Evaluate the principles of conflict resolution
- Assess the role of a third party in resolving conflict
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Human Health and Disease
- Describe the main types of micro-organisms and their characteristics.
- Explain the routes of transmission of infectious diseases.
- Analyse how personal behaviour can influence the spread of infectious diseases.
- Evaluate the impact of medical research and development on the control of infectious diseases.
- Apply principles of infection prevention and control in health and care settings.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Customer Service
- Explain the benefits of good customer service to a health and care organisation
- Describe the potential consequences of poor customer service for an organisation
- Evaluate the importance of a positive first impression in customer service
- Demonstrate positive verbal communication techniques when interacting with customers
- Demonstrate positive non-verbal communication techniques when interacting with customers
- Analyse how verbal and non-verbal communication work together to enhance customer interactions
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Care Planning Skills for the Care Worker
- Explain the stages of the care planning process
- Describe the purpose and methods of assessment in care
- Apply risk assessment principles to care planning
- Participate in developing a care plan with an individual
- Implement a care plan according to agreed ways of working
- Evaluate the effectiveness of a care plan and make recommendations
- Explain legal and ethical requirements for storing care plan information
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Approaches to Mental Health
- Define the term 'mental health' and explain its dimensions.
- Describe a range of methods used to treat and control mental illness.
- Explain different techniques for anger management.
- Evaluate the role of therapeutic communication skills in mental health care.
- Analyse the roles and functions of agencies and individuals providing mental health services.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Cognitive Development of Children
- Evaluate the nature/nurture debate with reference to intelligence.
- Compare and contrast Piaget's and Vygotsky's theories of cognitive development.
- Explain the stages of language development in children.
- Analyze experimental methods used to study cognitive development.
- Apply theories of cognitive development to real-world observations.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Food and Nutrition for Children
- Identify the nutritional value of common foods for children
- Explain other considerations when preparing food for children
- Describe the importance of food safety in food preparation and storage for children
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Contribute to the Support of Positive Environments for Children and Young People
- Identify the regulatory requirements for a positive environment for children and young people
- Explain how to support a positive environment that meets the individual needs of children and young people
- Demonstrate how to support the personal care needs of children and young people within a positive environment
- Describe how to support the nutritional and dietary needs of children and young people
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Communication in Teamwork
- Explain how effective communication contributes to positive teamwork in health and care settings.
- Identify barriers to communication within a team and describe how they can be overcome.
- Demonstrate active listening skills in a team context.
- Apply appropriate verbal and non-verbal communication techniques to promote collaboration.
- Evaluate the role of communication in building trust and resolving conflicts within a team.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Drug Awareness
- Classify different types of drugs according to their legal status and effects
- Explain the main causes of drug misuse
- Describe the physical and psychological effects of drug misuse
- Analyse the implications of drug misuse on family, friends, and society
- Identify health issues associated with drug misuse
- Describe the effects of withdrawing from drugs
- Identify agencies that offer help and information on drug misuse
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Cleaning, Decontamination and Waste Management
- Explain the chain of infection and how cleaning, decontamination, and waste management break the chain.
- Describe the principles of maintaining a clean environment in health and care settings.
- Outline the steps of the decontamination process (cleaning, disinfection, sterilisation).
- Identify different types of waste and their correct segregation and disposal methods.
- Evaluate the importance of waste management in preventing the spread of infection.
- Apply the principles of decontamination to a given scenario in a health or care setting.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Assertiveness and Decision Making
- Evaluate the benefits of assertiveness in health and care settings
- Apply negotiation skills to achieve desired outcomes in given scenarios
- Explain the rights and responsibilities of self and others in care contexts
- Demonstrate decision-making skills in personal and professional situations
- Reflect on the implications of assertive behaviour for self and others
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Care Planning in End of Life Care
- Explain the holistic approach to end of life care and its importance.
- Describe the principles of person-centred assessment and care planning.
- Apply person-centred approaches in developing end of life care plans.
- Explain the purpose and process of advance care planning.
- Evaluate the benefits and challenges of advance care planning.
- Demonstrate effective communication skills in advance care planning discussions.
- Analyse the role of the multi-disciplinary team in end of life care planning.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Critical Thinking
- Define critical analysis and its key components
- Explain the importance of critical analysis in health and care
- Apply critical analysis to evaluate a given concept or idea
- Differentiate between fact, opinion, and assumption in given texts
- Assess the credibility of sources used in health and care information
- Reflect on how critical analysis can improve professional practice
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Healthy Living
- Describe the components of personal fitness and their importance for health.
- Develop a personal exercise programme to improve own healthy lifestyle.
- Explain the role of a balanced diet in promoting good health.
- Describe the importance of personal hygiene and grooming for health and wellbeing.
- Explain the issues related to sex education and contraception.
- Take responsibility for own health and lifestyle by setting personal health goals.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Communication in the Workplace
- Explain the importance of positive verbal and non-verbal interaction in health and care settings.
- Demonstrate effective verbal communication techniques in a simulated or real workplace scenario.
- Demonstrate appropriate non-verbal communication cues in a simulated or real workplace scenario.
- Produce a written communication (e.g., email, report, care plan entry) that is clear, accurate, and appropriate for the audience.
- Identify barriers to communication and suggest ways to overcome them.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Developing Communication Skills
- Explain why effective communication is important in health and social care settings.
- Give examples of potential consequences of not communicating effectively.
- Identify barriers to communication.
- Describe what may cause communication difficulties in relation to an individual's understanding, attention, memory, social skills, and behaviour.
- Describe ways to reduce identified barriers to communication.
- Give examples of verbal and non-verbal communication methods.
- Give examples of high-tech communication aids and their uses.
- Give three examples of the differing ways that an individual may communicate.
- Explain why it is important to find out an individual's communication and language needs, wishes, and preferences.
- Describe ways to check that communication has been understood.
- Identify sources of information and other agencies available to enable more effective communication.
- Discuss why a person-centred approach is important for an individual.
- Identify factors that promote communication.
- Describe what changes may occur over time in relation to an individual's communication needs and identified communication methods.
- Explain how the changes may impact on the care and/or support plan of an individual.
- Describe how any changes should be reported and recorded.
- Describe ways to maintain confidentiality when dealing with an individual's communication plan.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Health Psychology
- Know about the role of psychology in health., Know about the medical model approach to health., Know about the bio-psychosocial approach to health.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Contribute to Children and Young People's Health and Safety
- Know the health and safety policies and procedures of the work setting., Be able to recognise risks and hazards in the work setting and during off site visits., Know what to do in the event of a non medical incident or emergency., Know what to do in the event of a child or young person becoming ill or injured., Be able to follow the work setting procedures for reporting and recording accidents, incidents, emergencies and illnesses., Be able to follow infection control procedures., Know the work setting's procedures for receiving, storing and administering medicines.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Disability, Society and the Law
- Identify key legislation relating to people with support needs
- Explain the main provisions of the Equality Act 2010
- Describe current philosophies towards people with support needs
- Compare the social and medical models of disability
- Explain the principles of person-centred care
- Describe societal attitudes towards people with support needs
- Explain how attitudes can impact on individuals with support needs
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Developing Personal Safety and Security Skills
- Identify potential risks to personal safety and security in health and care environments
- Explain how to assess risks to personal safety and security
- Describe strategies to reduce risks to personal safety and security
- Explore how individuals may react to threatening situations
- Explain actions to take following a personal safety or security incident
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Alcohol Awareness
- Define alcohol units and calculate the number of units in common drinks
- Differentiate between different drink strengths and their alcohol content
- Identify physical health conditions linked to short-term and long-term alcohol misuse
- Identify mental health conditions linked to short-term and long-term alcohol misuse
- Explain how alcohol misuse can affect the wellbeing of family members
- Explain how alcohol misuse can affect the wellbeing of colleagues and the workplace
- Describe the roles and services of key agencies providing support for alcohol misuse
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Attention Deficit Hyperactivity Disorder - ADHD
- Understand the term Attention Deficit Hyperactivity Disorder (ADHD) and behaviours associated with it., Understand the impact of ADHD on an individual and his/her family., Know interventions used with ADHD.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Counselling: Skills for the Workplace
- Understand the nature of counselling in the workplace., Understand the context of counselling in a workplace setting., Understand ethical practice when counselling in the workplace., Understand risk management in the counselling interaction., Know about an awareness of self in relation to others when counselling in the workplace.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Child Protection
- Know that all children have needs and rights.Know about different types of child abuse.Know how to respond to a child’s disclosure of abuse.Know about the legislative framework surrounding issues of child protection
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Caring for Babies under Twelve Months
- Understand the growth and development of babies up to twelve months.Understand the basic dietary requirements of babies.Know that caring for babies varies with different cultures.Understand the health and safety requirements for babies within a range of settings
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Applied Health Improvement
- Be able to identify facilities which could contribute to the health improvement of individuals and are accessible to the community., Be able to provide support to individuals wishing to improve their health., Be able to record outcomes relating to health improvement., Be able to communicate with individuals to support their health improvement goals.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Dealing with Challenging Behaviour within Peer Activities
- Understand how challenging behaviour can affect peer activities., Understand importance of addressing challenging behaviour appropriately within peer activities., Know when and where to obtain support in dealing with challenging behaviour within peer activities.
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Health Care Practice
- Know how to establish a positive relationship between professional and clients and/or patients.Understand the support needs of patients and/or clients and their families.Understand factors that affect the well-being of patients and/or clients.Know how cultural and religious factors can impact on health care
Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)
Changing Roles and Responsibilities in Adolescence
- Understand the changing roles and relationships of parents' with their child as they grow older., Know about the changes that a young person goes through during adolescence., Understand the pressure(s) that families with adolescents can experience., Understand issues that can cause conflict., Understand issues of power and authority.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/7563/1
- Regulated Status
- Available to learners
- Awarding Body
- Open Awards
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2015