Open Awards
Level 2
QN: 610/4666/8
Curriculum Active
Open Awards Level 2 End-Point Assessment for ST0072 Customer Service Practitioner
Official qualification regulated by Ofqual, awarded by Open Awards. Classified as a End-Point Assessment.
Qualification Level
Level 2
Awarding Body
Open Awards
Syllabus Units
3 Units
Guided Hours
Flexible
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
ST0072 - Apprentice Showcase
Verified
2
ST0072 - Practical Observation
Verified
3
ST0072 - Professional Discussion
Verified
Regulatory & Verification Details
- Qualification Number (QN)
- 610/4666/8
- Regulated Status
- Available to learners
- Awarding Body
- Open Awards
- Qualification Type
- End-Point Assessment
- Operational Start
- Sept 2024