Open Awards

Level 3

QN: 610/4667/X

Curriculum Active

Open Awards Level 3 End-Point Assessment for ST0071 Customer Service Specialist

Official qualification regulated by Ofqual, awarded by Open Awards. Classified as a End-Point Assessment.

Qualification Level

Level 3

Awarding Body

Open Awards

Syllabus Units

3 Units

Guided Hours

Flexible

Instant access to interactive lessons, quizzes, and spaced revision.

Course Syllabus & Study Modules

Complete breakdown of verified curriculum topics and learning objectives.

1

ST0071 - Work-based Project

Verified

2

ST0072 - Practical Observation

Verified

3

ST0072 - Professional Discussion

Verified

Regulatory & Verification Details

Qualification Number (QN): 610/4667/X
Regulated Status: Available to learners
Awarding Body: Open Awards
Qualification Type: End-Point Assessment
Operational Start: Sept 2024