OTHM
Level 5
QN: 610/1522/2
Curriculum Active
OTHM Level 5 Diploma in Tourism and Hospitality Management
Official qualification regulated by Ofqual, awarded by OTHM. Classified as a Vocationally-Related Qualification. Total guided learning hours: 600 hours.
Qualification Level
Level 5
Awarding Body
OTHM
Syllabus Units
6 Units
Guided Hours
600 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Contemporary Issues in Tourism and Hospitality
Verified
Key Learning Objectives:
- Understand contemporary issues that are influencing the development of the tourism and hospitality industry.2.
- Understand the impacts of contemporary issues on the tourism and hospitality industry.3.
- Understand the impact of current trends on the development of the tourism and hospitality industry.4.
- Understand the impacts of change on the tourism and hospitality industry.
2
Digital Marketing Management for Tourism and Hospitality
Verified
Key Learning Objectives:
- Understand the principles of digital marketing management.2.
- Know about the role and function of digital marketing management in tourism and hospitality businesses.3.
- Understand the digital marketing environment for tourism and hospitality
- Be able to conduct market research in the digital environment for the tourism and hospitality industry.
3
Management Accounting
Verified
Key Learning Objectives:
- Know about the context and purpose of finance and accounting in the tourism and hospitality industry.2.
- Be able to prepare financial statements for different types of businesses.3.
- Be able to interpret financial statements.4.
- Understand how a tourism or hospitality business could manage its working capital and revenue management.
4
Operations Management
Verified
Key Learning Objectives:
- Know about the ways in which effective operations management can benefit tourism and hospitality businesses.
- Understand processes, systems and planning methods used in operations management.
- Understand the role of operations management in tourism and hospitality.
- Understand the principles of visitor and attractions management in the tourism industry
5
The Management of Human Resources
Verified
Key Learning Objectives:
- Understand the purpose and objectives of human resource management.2.
- Understand the functions of human resource management.3.
- Understand how internal and external factors impact the human resource management function.4.
- Understand modern development in human resource management function in a business.
6
Tourism and Hospitality Customer Relationship Management
Verified
Key Learning Objectives:
- Know about customer relationship management in the tourism and hospitality industry.2.
- Understand the nature of customer decision making.
- Understand the importance of team
- work in the context of managing customer relations.
- Understand how to effectively monitor and communicate levels of customer service.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/1522/2
- Regulated Status
- Available to learners
- Awarding Body
- OTHM
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2022
- Operational End
- Sept 2032