OTHM
Level 5
QN: 610/0336/0
Curriculum Active
OTHM Level 5 Extended Diploma in Tourism and Hospitality Management
Official qualification regulated by Ofqual, awarded by OTHM. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1200 hours.
Qualification Level
Level 5
Awarding Body
OTHM
Syllabus Units
12 Units
Guided Hours
1200 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Academic Writing and Research Skills
Verified
Key Learning Objectives:
- Understand the concept and purpose of academic research and writing.2.
- Understand how to conduct academic research.3.
- Understand critical thinking skills.
- Understand how to construct a reliable and valid academic argument.
2
Business Environment for Tourism and Hospitality
Verified
Key Learning Objectives:
- Know about the nature and role of public sector organisations in the tourism and hospitality industry.
- Know about the nature and role of private sector organisations in the tourism and hospitality industry.3.
- Be able to analyse the internal environment in which tourism and hospitality businesses operate.4.
- Be able to analyse the external environment in which tourism and hospitality businesses operate.
3
Contemporary Issues in Tourism and Hospitality
Verified
Key Learning Objectives:
- Understand contemporary issues that are influencing the development of the tourism and hospitality industry.2.
- Understand the impacts of contemporary issues on the tourism and hospitality industry.3.
- Understand the impact of current trends on the development of the tourism and hospitality industry.4.
- Understand the impacts of change on the tourism and hospitality industry.
4
Digital Marketing Management for Tourism and Hospitality
Verified
Key Learning Objectives:
- Understand the principles of digital marketing management.2.
- Know about the role and function of digital marketing management in tourism and hospitality businesses.3.
- Understand the digital marketing environment for tourism and hospitality
- Be able to conduct market research in the digital environment for the tourism and hospitality industry.
5
Events Management
Verified
Key Learning Objectives:
- Understand different types of events.
- Know about the different types of events that take place in the tourism and hospitality industry context.3.
- Understand the characteristics of the meetings, incentives, conferences and exhibitions (MICE) sector.4.
- Understand the impact that events can have on tourism and hospitality destinations.
6
Management Accounting
Verified
Key Learning Objectives:
- Know about the context and purpose of finance and accounting in the tourism and hospitality industry.2.
- Be able to prepare financial statements for different types of businesses.3.
- Be able to interpret financial statements.4.
- Understand how a tourism or hospitality business could manage its working capital and revenue management.
7
Operations Management
Verified
Key Learning Objectives:
- Know about the ways in which effective operations management can benefit tourism and hospitality businesses.
- Understand processes, systems and planning methods used in operations management.
- Understand the role of operations management in tourism and hospitality.
- Understand the principles of visitor and attractions management in the tourism industry
8
Services Marketing in Tourism and Hospitality
Verified
Key Learning Objectives:
- Understand the principles of services marketing in the tourism and hospitality industry.2.
- Know about the components of the marketing mix.3.
- Know about the principles of consumer behaviour in the tourism and hospitality industry.4.
- Understand the nature and importance of customer service in the tourism and hospitality industry.
9
Sustainability in Tourism and Hospitality
Verified
Key Learning Objectives:
- Understand sustainability and the sustainable development concept.2.
- Understand the impacts of tourism and hospitality in destinations.3.
- Understand the principles of sustainable tourism
- Understand sustainability initiatives in tourism and hospitality businesses
10
The Development of the Tourism and Hospitality Industry
Verified
Key Learning Objectives:
- Understand the main factors affecting the development of the tourism and hospitality industry.2.
- Know about the factors affecting consumer demand within the tourism and hospitality industry.3.
- Understand the roles and functions of organisations within the tourism and hospitality industry.4.
- Understand the roles, functions and actions of destination management organisations.
11
The Management of Human Resources
Verified
Key Learning Objectives:
- Understand the purpose and objectives of human resource management.2.
- Understand the functions of human resource management.3.
- Understand how internal and external factors impact the human resource management function.4.
- Understand modern development in human resource management function in a business.
12
Tourism and Hospitality Customer Relationship Management
Verified
Key Learning Objectives:
- Know about customer relationship management in the tourism and hospitality industry.2.
- Understand the nature of customer decision making.
- Understand the importance of team
- work in the context of managing customer relations.
- Understand how to effectively monitor and communicate levels of customer service.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/0336/0
- Regulated Status
- Available to learners
- Awarding Body
- OTHM
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Jan 2022
- Operational End
- Jan 2032