PAL
Level 2
QN: 610/1435/7
Curriculum Active
Professional Assessment Ltd End-Point Assessment Level 2 Customer Service Practitioner Apprenticeship Standard ST0072/AP02
Official qualification regulated by Ofqual, awarded by PAL. Classified as a End-Point Assessment.
Qualification Level
Level 2
Awarding Body
PAL
Syllabus Units
Official Spec
Guided Hours
Flexible
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Professional Assessment Ltd End-Point Assessment Level 2 Customer Service Practitioner Apprenticeship Standard ST0072/AP02
Verified
Key Learning Objectives:
- Understand key principles and core concepts of Professional Assessment Ltd End-Point Assessment Level 2 Customer Service Practitioner Apprenticeship Standard ST0072/AP02.
- Apply practical knowledge, methods, and evaluation in Professional Assessment Ltd End-Point Assessment Level 2 Customer Service Practitioner Apprenticeship Standard ST0072/AP02.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/1435/7
- Regulated Status
- Available to learners
- Awarding Body
- PAL
- Qualification Type
- End-Point Assessment
- Operational Start
- Sept 2022