Pearson

Level 2

QN: 501/1290/9

Curriculum Active

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Official qualification regulated by Ofqual, awarded by Pearson. Classified as a Vocationally-Related Qualification. Total guided learning hours: 9739 hours.

Qualification Level

Level 2

Awarding Body

Pearson

Syllabus Units

141 Units

Guided Hours

9739 hrs

Instant access to interactive lessons, quizzes, and spaced revision.

Course Syllabus & Study Modules

Complete breakdown of verified curriculum topics and learning objectives.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Remote Support for ICT Products or Services

Verified

Key Learning Objectives:

Explain the role of remote support in an organisation's IT service delivery
Describe the benefits and limitations of remote support for both the organisation and the customer
Identify customer support requirements and how they are documented
Apply procedures for maintaining customer support requirements
Implement customer support requirements in a remote support context
Evaluate the effectiveness of remote support in meeting customer needs

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Health and Safety in ICT

Verified

Key Learning Objectives:

Comply with relevant Health & Safety procedures

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW Network Technology Foundations

Verified

Key Learning Objectives:

Be able to implement network communication principles, Be able to support networking resources

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW Certified Internet Web Professional

Verified

Key Learning Objectives:

Be able to host a functional e-commerce site, Be able to support supplier transactions, Understand legal and ethical marketing, Be able to manage the elements of a web site, Be able to evaluate a web site, Be able to enhance a web site structure, Be able to manage client/server side technologies

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco Discovery Designing and Supporting Computer Networks

Verified

Key Learning Objectives:

Design a network infrastructure that meets specified requirements
Implement a prototype network based on a design
Maintain a prototype network to ensure ongoing functionality

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco IT Essentials Part 2

Verified

Key Learning Objectives:

Understand the principles managing computer systems, Be able to manage the support of operating systems and security requirements, Be able to maintain networked system

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Oracle Academy : Database Programming with PL/SQL

Verified

Key Learning Objectives:

Understand PL/SQL principles, Be able to construct PL/SQL code, Be able to construct PL/SQL structures

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Creating a procedural computer program

Verified

Key Learning Objectives:

Implement software using procedural programming, Refine a procedural programme to improve quality, Test the operation of a procedural programme

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco IT Essentials Part 1

Verified

Key Learning Objectives:

Understand the hardware principles of a computer system, Be able to safely assemble and maintain a range of computer systems and their components, Be able to maintain operating system and security components, Be able to maintain network communication for a computer system

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Customer Apparatus and Line Installation

Verified

Key Learning Objectives:

Run cables into the 'End User' premises and fit main and extension telephone sockets, Run dropwires in the BT overhead network, Cross connect circuits in primary and secondary cross connection points, Work safely on wooden poles, steps and ladders, Carry out manual handling using the kinetic method

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CompTIA Server+

Verified

Key Learning Objectives:

Know general server hardware, Install a server, Configure a server, Upgrade a server, Proactively maintain a server, Protect the server environment, Troubleshoot and Identify Server Problems, Know the disaster recovery plan

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco CCNP Troubleshooting

Verified

Key Learning Objectives:

Be able to plan maintenance for complex networks, Understand Troubleshooting Processes for Complex Enterprise Networks, Be able to Implement Maintenance and Troubleshooting Tools and Applications, Be able to Maintain and Troubleshoot Campus Switched Solutions, Be able to Maintain and Troubleshoot Routing Solutions, Be able to Maintain and Troubleshoot Addressing Services, Be able to Maintain and Troubleshoot Network Performance Issues on converged, Be able to Maintain and Troubleshoot Network Security Implementations, Be able to Maintain and Troubleshoot Integrated, Complex Enterprise Networks

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Certification Partners CompTIA CTP+

Verified

Key Learning Objectives:

Be able to manage Convergent Networks, Be able to manage Voice Technologies, Be able to support Convergence Technologies

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco Exploration Accessing the WAN

Verified

Key Learning Objectives:

Be able to implement a WAN, Be able to test and troubleshoot a WAN implementation, Be able to plan security for a WAN, Know how to evaluate a WAN and implement security and network address management technologies.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco CCNP Switch

Verified

Key Learning Objectives:

Understand the analysis of an Enterprise Campus Architecture, Be able to Implement VLANs in Campus Networks, Be able to implement Spanning Tree, Be able to implement inter-VLAN Routing, Understand High Availability and Redundancy in a Campus Network, Understand Campus Infrastructure Security, Understand the preparation of the Campus Infrastructure for Advanced Services

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Designing and Developing Windows Applications Using the Microsoft .NET Framework 3.5

Verified

Key Learning Objectives:

Validate an application design against specifications, Plan data management, Plan user interaction and presentation strategy, Design security implementation, Plan application deployment and maintenance, Design the application architecture, Design for optimized performance

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Configuring Windows Server 2008 Active Directory

Verified

Key Learning Objectives:

Configure Domain Name System (DNS) for Active Directory, Configure the Active Directory infrastructure, Configure additional Active Directory server roles, Create and maintain Active Directory objects, Maintain the Active Directory environment, Configure Active Directory Certificate Services

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Deploying Messaging Solutions with Microsoft Exchange Server 2007

Verified

Key Learning Objectives:

Plan Microsoft Exchange Server 2007 Upgrades and Migrations, Plan for High Availability Implementation, Plan the Exchange Topology Deployment, Plan Messaging Security and Compliance Implementation, Plan for Messaging Environment Maintenance

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Windows Internals

Verified

Key Learning Objectives:

Identify Architectural Components, Design Solutions, Monitor Windows, Analyze User Mode, Analyze Kernel Mode, Debug Windows

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Designing and developing procedural computer programs

Verified

Key Learning Objectives:

Design procedural programs to address loosely-defined problems, Produce a working procedural program which meets the design specification, Develop procedural programs that reflect established programming and software engineering practice, Develop test strategies and apply these to procedural programs, Develop design documentation for use in program maintenance and end-user documentation

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Data structures and algorithms

Verified

Key Learning Objectives:

Understand the structure and uses of various data structures and their associated algorithms, Understand the operation of established algorithms, Select appropriate data structures and associated algorithms for specified problems, Describe the data structures and associated algorithms in a non-executable program specification language, Implement data structures and algorithms in an executable programming language, Understand how strings are structured and processed

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Using Email

Verified

Key Learning Objectives:

Use e-mail software tools and techniques to compose and send messages, Manage incoming email effectively

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CompTIA Convergence+

Verified

Key Learning Objectives:

Know telephony principles, Engineer a network, Identify application, Know hardware and architecture, Manage a converged network, Know security design

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Designing and developing a Web site

Verified

Key Learning Objectives:

Design a Web site to address loosely-defined requirements, Use web development tools to build (X)HTML- and CSS-based websitesto address well-defined specifications, Understand the technology and tools needed to use multimedia in the context of a website, Develop test strategies and apply these to a Web site, Understand the need for Web standards, Understand the concepts associated with using the Internet and the World Wide Web for business

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco Discovery Introducing Routing and Switching in the Enterprise

Verified

Key Learning Objectives:

Be able to configure a switched infrastructure, Be able to test and troubleshoot a routed and switched infrastructure, Understand traffic filtering and implement an solution

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Customer Care in ICT

Verified

Key Learning Objectives:

Know how to provide customer care by establishing customer relationships, Provide customer care by establishing customer relationships

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Presentation Software

Verified

Key Learning Objectives:

Input and combine text and other information within presentation slides, Use presentation software tools to structure, edit and format slides, Prepare slides for presentation to meet needs

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Designing and developing event-driven computer programs

Verified

Key Learning Objectives:

Design event-driven programs to address loosely-defined problems, Produce a working event-driven program which meets the design specification, Develop event-driven programs that reflect established programming and software engineering practice, Develop test strategies and apply these to event-driven programs, Develop design documentation for use in program maintenance and end-user documentation

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Windows 7, Enterprise Desktop Support Technician

Verified

Key Learning Objectives:

Identifying Cause of and Resolving Desktop Application Issues, Identifying Cause of and Resolving Networking Issues, Managing and Maintaining Systems That Run Windows 7 Client, Supporting Mobile Users

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Interpersonal and written communication

Verified

Key Learning Objectives:

Send and receive complex information by communicating interpersonally., Understand and use written communication techniques, Provide guidance to immediate colleagues on how to communicate information.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Computer Games Development

Verified

Key Learning Objectives:

Know computer game components and the computer games industry, Know how to develop a computer game specification, Implement a component of a computer game

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Security of ICT Systems

Verified

Key Learning Objectives:

Know the common types of security threat to an organisation, its IT system and its data, with relevant methods and procedures for protecting it., Apply security measures, Monitor security procedures

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW database design

Verified

Key Learning Objectives:

Explain the concepts of relational database fundamentals including tables, keys, and relationships
Apply the principles of relational database design to create a database schema
Normalize a database to the third normal form (3NF)
Implement SQL queries to retrieve and manipulate data
Use relational algebra operations to query data
Manage database transactions to ensure consistency and integrity
Implement database security measures to protect data

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Develop own effectiveness and professionalism

Verified

Key Learning Objectives:

Evaluate personal and professional skills against job requirements
Create a personal development plan to address skill gaps
Apply teamwork principles to achieve defined goals
Explain the principles of professional practice in IT
Identify relevant legislation affecting IT activities
Implement strategies to improve personal effectiveness

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Managing Software Development

Verified

Key Learning Objectives:

Analyse the technical aspects of software development tasks performed by team members
Evaluate the effectiveness of supervision techniques in software development projects
Apply methods to monitor and review the technical work of others
Provide constructive feedback and guidance to software developers
Ensure that software development work complies with project specifications and standards

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW Web Foundations Associate

Verified

Key Learning Objectives:

Describe the evolution of the internet and the World Wide Web.
Explain the purpose and features of common internet business models.
Identify the components and functions of a website development environment.
Apply HTML and CSS to create a basic web page.
Explain the principles of network communication, including protocols and addressing.
Describe the role of web servers, browsers, and databases in web development.
Evaluate the importance of web standards and accessibility in web design.
Analyze the impact of internet security threats and measures on web development.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Creating an event driven computer program

Verified

Key Learning Objectives:

Implement a software design using event-driven programming techniques
Refine an event-driven program to improve quality and efficiency
Test the operation of an event-driven program against requirements
Document an event-driven program for future maintenance and user guidance

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Quality Management of ICT Products and Services

Verified

Key Learning Objectives:

Explain the purpose and key elements of specified organisational quality management procedures.
Apply organisational quality management procedures to own work activities.
Monitor quality management procedures and record results accurately.
Report on quality issues and recommend improvements.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Working with ICT hardware and equipment

Verified

Key Learning Objectives:

Identify the key steps in carrying out ICT hardware tasks under direction
Explain the importance of following health and safety procedures when working with ICT hardware
Apply instructions accurately when setting up or maintaining ICT equipment
Report progress and issues to a supervisor or team member effectively
Demonstrate safe handling and storage of ICT hardware components
Evaluate the consequences of not following directions in an ICT environment

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Database Software

Verified

Key Learning Objectives:

Create and modify non-relational database tables, Enter, edit and organise structured information in a database, Use database software tools to run queries and produce reports

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

System Operation

Verified

Key Learning Objectives:

Know how to operate the system, Operate systems, Maintain and implement system operating procedures.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

ICT System Operation

Verified

Key Learning Objectives:

Know the relevant parts of the operating system, Operate specified parts of the system

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Creating an object oriented computer program

Verified

Key Learning Objectives:

Implement software using object oriented programming, Refine an object oriented program to improve quality, Test the operation of an object oriented driven program

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Software installation and upgrade

Verified

Key Learning Objectives:

Understand relevant parts of the installation/upgrade process, Install/upgrade software

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

User Profile Administration

Verified

Key Learning Objectives:

Know how to assist in the administration of user profiles, Assist in the administration of user profiles

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco Exploration Routing Protocols and Concepts

Verified

Key Learning Objectives:

Be able to identify and understand different routing protocols, Configure a router to communicate with a WAN infrastructure, Test and troubleshoot a network system to identify faults and quality of communication.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Technical advice and guidance

Verified

Key Learning Objectives:

Know how to provide technical advice and guidance, Provide reactive technical advice and guidance to customers on a range of topics

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CompTIA Security+

Verified

Key Learning Objectives:

Understand general security concepts, Recognise and understand communication security, Understand and differentiate infrastructure security, Understand and apply the basics of cryptography, Understand and apply the basics of cryptography, Understand operational & organisational security

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Data Modelling

Verified

Key Learning Objectives:

Understand the concepts of logical data modelling, Use data modelling techniques to create logical data models, Use data modelling techniques to refine logical data models

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Project Management Software

Verified

Key Learning Objectives:

Create and define a project, Enter and edit information about project tasks and resources, Update information about project progress, Select and use appropriate tools and techniques to display and report on project status

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Investigating and defining customer requirements for ICT systems

Verified

Key Learning Objectives:

Investigate existing systems and processes, Analyse information to identify needs and constraints

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW Perl Fundamentals

Verified

Key Learning Objectives:

Understand PERL Principles, Be able to manipulate data using Perl, Be able to manage external data

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Windows 7, Configuring

Verified

Key Learning Objectives:

Installing, Upgrading, and Migrating to Windows 7, Deploying Windows 7, Configuring Hardware and Applications, Configuring Network Connectivity, Configuring Access to Resources, Configuring Mobile Computing, Monitoring and Maintaining Systems that Run Windows 7

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Remote Support for Products and Services

Verified

Key Learning Objectives:

Understand the organisational requirements for customer care and the supported products and services, Support products or services.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Technical fault diagnosis

Verified

Key Learning Objectives:

Understand the processes, methods and information that are used in the diagnostic process, Be able to diagnose faults with a wide range of causes, Select remedies for non-routine faults, Maintain diagnosis and remedy records

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Configuring Windows Server 2008 Network Infrastructure

Verified

Key Learning Objectives:

Configure IP Addressing and Services, Configure Name Resolution, Configure Network Access, Configuring File and Print Services, Monitor and Manage a Network Infrastructure

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CompTIA A+ Practical Application

Verified

Key Learning Objectives:

Understand Hardware, Understand Operating Systems (unless otherwise noted, operating systems referred to within include Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate), Understand Networking, Understand Security

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Windows 7, Enterprise Desktop Administrator

Verified

Key Learning Objectives:

Planning and Managing a Client Life Cycle Strategy, Designing a Standard Image, Designing Client Configurations, Designing a Windows 7 Client Deployment, Designing Application Packages for Deployment

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CompTIA Network+

Verified

Key Learning Objectives:

Understand media and topologies, Understand Protocols and Standards, Understand Network Implementation, Be able to carry out network support

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW Site Development Foundations

Verified

Key Learning Objectives:

Be able to create a web page, Understand web site enhancements, Be able to manage the e-commerce requirements of a website

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Spreadsheet Software

Verified

Key Learning Objectives:

Use a spreadsheet to enter, edit and organise numerical and other data, Use appropriate formulas and tools to summarise and display spreadsheet information, Select and use appropriate tools and techniques to present spreadsheet information effectively

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Designing Database Solutions and Data Access Using Microsoft SQL Server 2008

Verified

Key Learning Objectives:

Design a Database Strategy, Design Database Tables, Design Programming Objects, Design a Transaction and Concurrency Strategy, Design an XML Strategy, Design Queries for Performance, Design a Database for Optimal Performance

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Oracle Academy : Data Design

Verified

Key Learning Objectives:

Understand the context of database systems and data design, Be able to design an entity relationship diagram, Be able to create a normalised data structure

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Data modelling

Verified

Key Learning Objectives:

Know the basic concepts of logical data modelling, Use simple data modelling techniques to create logical data models

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CompTIA A+ Essentials

Verified

Key Learning Objectives:

Use Personal Computer Components, Understand Personal Computer Troubleshooting, Repair and Maintenance, Understand Operating Systems, Understand Basic Networking Fundamentals, Understand Security Concepts and Technology, Understand Operational Considerations when working with Personal Computers

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Interconnecting Cisco Networking Devices _CCNA Parts 3 and 4_

Verified

Key Learning Objectives:

Know the main technologies used in Cisco networks, Plan and design simple networks using Cisco technology, Implement and operate simple networks, Troubleshoot simple networks

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW Web Design Specialist

Verified

Key Learning Objectives:

Be able to manage the elements of a web site, Be able to evaluate a web site, Be able to enhance a web site structure, Be able to manage client/server side technologies

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW Security Essentials

Verified

Key Learning Objectives:

Understand network security principles, Understand encryption, Be able to implement network security, Be able to protect a networked environment, Understand Firewall Solutions, Be able to implement a firewall solution

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Technical Advice and Guidance

Verified

Key Learning Objectives:

Control the provision of technical advice and guidance, Provide reactive technical advice and guidance to customers on a range of topics., Provide proactive technical advice and guidance to customers

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW Internet Business Foundations

Verified

Key Learning Objectives:

Understand IT roles, Understand web technology requirements, Be able to manage Client side requirements, Be able to manage web based communication

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco CCNP Route

Verified

Key Learning Objectives:

Understand the principles of Routing Services, Be able to implement an EIGRP-Based Solution, Be able to implement an OSPF-based Solution, Understand the manipulation of Routing Updates, Understand path control, Be able to implement a BGP solution for ISP connectivity, Be able to implement Routing Facilities for Branch Offices and Mobile Workers, Be able to Implement IPv6 in an Enterprise Network

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Investigating and Defining Customer Requirements for ICT Systems

Verified

Key Learning Objectives:

Control the investigation of existing and proposed systems and processes, Analyse information to identify needs and constraints

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Oracle Academy : Oracle Certified Associate Java SE6

Verified

Key Learning Objectives:

Demonstrate knowledge of Java technology, programming language, and product life cycle, Use Java programming language constructs to create Java technology applications, Use decision and looping constructs and mehtods to dictate program flow, Implement Java technology programming and object-orientated (OO) concepts in Java technolgy programs

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW E-commerce Designer

Verified

Key Learning Objectives:

Be able to host a functional e-commerce site, Be able to support supplier transactions, Understand legal and ethical marketing

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

VM Ware Master Enterprise Administration

Verified

Key Learning Objectives:

Understand virtualisation principles, Be able to manage complex virtualised environments, Be able to deploy vSphere solutions, Be able to Administer vSphere enterprise components

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Using the Internet

Verified

Key Learning Objectives:

Connect to the Internet, Use browser software to navigate webpages effectively, Use browser tools to search for information from the Internet, Use browser software to communicate information online, Understand the need for safety and security practices when working online

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco Discovery Working at a Small-to-Medium Business or ISP

Verified

Key Learning Objectives:

Be able to identify and understand routing protocols, Configure a router to communicate with a WAN infrastructure, Test and troubleshoot a network system, Implement address management

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco Exploration Network Fundamentals

Verified

Key Learning Objectives:

Know the diverse types of network systems and devices in common use, Know how different network technologies operate and communicate, Understand OSI and TCP/IP and their relationship to the operation of networksystems, Be able to configure a workstation for connection to a network, Be able to design a sub-network scheme, Be able to recommend improvements to an existing network infrastructure.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Imaging Software

Verified

Key Learning Objectives:

Obtain, insert and combine information for images, Use imaging software tools to create, manipulate and edit images

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco Exploration LAN Switching and Wireless

Verified

Key Learning Objectives:

Be able to configure a switched and trunked VLAN infrastructure, Be able to test and troubleshoot a VLAN infrastructure, Enable a VLAN Trunk Protocol (VTP) client/server structure to operate and manage a LAN, Understand the operation of wireless systems

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CIW JavaScript Specialist

Verified

Key Learning Objectives:

Understand JavaScript Principles, Understand functional programming using JavaScript, Understand object oriented programming using JavaScript, Understand how web sites interact with JavaScript

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Remote Support for Products or Services

Verified

Key Learning Objectives:

Know the specified parts of customer care requirements and details of the supported products and services that apply to them, Provide routine support on specified products or services

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CompTIA Printing and Document Imaging

Verified

Key Learning Objectives:

Understand print processess and components, Understand image scanning, Be able to troubleshoot a printing and document image process, Understand device connectivity, electromechanical components and tools, Understand colour theory, Understand professional practice, Understand safe practice

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Testing ICT Systems

Verified

Key Learning Objectives:

Know technical information about a range of products, testing procedures and associated activities, equipment to be used and the reasons for the test, Carry out routine testing and assist in other testing

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

VM Ware Master Enterprise Design

Verified

Key Learning Objectives:

Understand virtualisation principles, Understand data centre components, Be able to design a virtualisation environment, Be able to implement a virtualisation design

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

CompTIA Linux+

Verified

Key Learning Objectives:

Know the installation procedure, Manage Linux based clients, Configure system settings, network services and access rights, Implement security options, Complete documentation, Know the hardware that relates to typical Linux client and server systems

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Word Processing Software

Verified

Key Learning Objectives:

Enter, edit and combine text and other information accurately within word processing documents, Structure information within word processing documents, Use word processing software tools to format and present documents

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Cisco Discovery Networking for Home and Small Business

Verified

Key Learning Objectives:

Understand the diverse types of network systems and devices in common use and how the different technologies operate and communicate, Understand basic security and its impact on the user, Be able to configure and troubleshoot cross network communication

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Designing Messaging Solutions with Microsoft Exchange Server 2007

Verified

Key Learning Objectives:

Design and plan messaging services, Design and plan server high availability, Design and plan coexistence and migration, Define policies and security procedures

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Oracle Academy : Database Design and Programming with SQL

Verified

Key Learning Objectives:

Understand SQL functions, Be able to construct DML and DDL statements, Be able to construct data views, Be able to manage database integrity

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Software Installation and Upgrade

Verified

Key Learning Objectives:

Identify the specified steps within a given software installation or upgrade process.
Explain the importance of verifying system compatibility and prerequisites before installation.
Perform a software installation according to standard operating procedures.
Demonstrate the correct procedure for safely upgrading software while preserving user data and settings.
Conduct post-installation checks to confirm successful software deployment.
Recognise common installation and upgrade failure points and apply basic troubleshooting techniques.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Introduction to Cisco Networking Technologies _CCNA parts 1 and 2_

Verified

Key Learning Objectives:

Know the main features of IT networks related to Cisco technology, Provide basic support to simple Cisco networks, Implement and operate simple Cisco networks

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Designing, Optimizing and Maintaining a Database Administrative Solution Using Microsoft SQL Server 2008

Verified

Key Learning Objectives:

Design a SQL Server instance and database solution that meets specified requirements.
Design a database server security solution to protect data integrity and confidentiality.
Design a database solution for high availability to minimize downtime.
Design a backup and recovery solution to ensure data recoverability.
Design a monitoring strategy to proactively manage database performance and health.
Design a strategy to maintain and manage databases effectively.
Design a strategy for data distribution to support distributed data needs.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Designing and developing object-oriented computer programs

Verified

Key Learning Objectives:

Design object-oriented programs to address loosely-defined problems
Produce a working object-oriented program which meets the design specification
Develop object-oriented programs that reflect established programming and software engineering practice
Develop test strategies and apply these to object-oriented programs
Develop design documentation for use in program maintenance and end-user documentation

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

System Management

Verified

Key Learning Objectives:

Perform routine system administration tasks using command-line and graphical tools.
Apply configuration changes to operating system settings and application parameters.
Manage user accounts and permissions to ensure secure access control.
Monitor system performance and identify potential issues using built-in utilities.
Implement basic security measures to protect system integrity.
Document system changes and procedures in accordance with organisational policies.

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Introduction to IT systems development

Verified

Key Learning Objectives:

Understand IT Systems and the roles of IT personnel, Understand IT Systems Development Life Cycle (SDLC) models, Understand IT Systems Development Life Cycle (SDLC) concepts and processes

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Using and Managing BOWMAN systems for Advanced Signallers

Verified

Key Learning Objectives:

Be able to command a radio detachment, Operate the Local Area Sub-system (LAS), Be able to manage unit/sub-unit signals training, Attend briefings on BOWMAN Digitization functionality, Manage BOWMAN and non BOWMAN equipment, Be able to supervise battery charging, Construct an antenna for advanced communications, Advise on communication security and electronic warfare matters, establish communication using re-broadcast facilities, Operate the Communication Information Handler (CIH) application, Operate the Key Encryption Key (KEK) fill Device, Operation Common Battlefield Application Toolset (ComBAT)

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Oracle Academy : Oracle Certified Professional Java Programmer

Verified

Key Learning Objectives:

Create Java applications that demonstrate encapsulation, inheritance, and polymorphism
Implement exception handling using try-catch blocks and custom exceptions
Design and implement a graphical user interface using Swing or JavaFX
Apply I/O streams to read from and write to files and console
Develop a simple TCP/IP client that communicates with a server
Define and manage multithreaded programs using the Runnable interface or Thread class

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Fibre Telecommunications Techniques

Verified

Key Learning Objectives:

Describe the properties, structures, and components of typical fibre telecommunications networks.
Explain safe working practices when working with optical fibre networks.
Identify quality standards and documentation requirements for optical fibre network work.
Prepare and install optical fibre components in exchanges and customer premises.
Construct an external fibre network.
Demonstrate the procedure for constructing and re-entering a fibre closure.

100

Pearson BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

Website Software

Verified

Key Learning Objectives:

Plan the structure and layout of a web page to meet a given brief
Use website software tools to create and edit web pages
Apply formatting techniques to enhance readability and visual appeal
Insert and manage hyperlinks, images, and other media
Test web pages for functionality and usability
Publish web pages to a web server or intranet
Evaluate the effectiveness of a published website against the original brief

Regulatory & Verification Details

Qualification Number (QN): 501/1290/9
Regulated Status: Available to learners
Awarding Body: Pearson
Qualification Type: Vocationally-Related Qualification
Operational Start: Sept 2010