Pearson
    Level 2
    QN: 603/0510/1
    Curriculum Active

    Pearson BTEC Level 2 Technical Certificate in IT Support

    Official qualification regulated by Ofqual, awarded by Pearson. Classified as a Vocationally-Related Qualification. Total guided learning hours: 240 hours.

    Qualification Level
    Level 2
    Awarding Body
    Pearson
    Syllabus Units
    4 Units
    Guided Hours
    240 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Exploring Current and Emerging Technologies

    Verified
    Key Learning Objectives:
    • Explore current and emerging technologies and their purpose
    • Investigate how organisations use technology to meet their needs
    2

    Security Protection and Risk Management

    Verified
    Key Learning Objectives:
    • Demonstrate knowledge of security protection and risk management issues.
    • Demonstrate understanding of security protection and risk management issues and the methods that can be used to manage and protect computer systems and data against security threats
    • Analyse the effectiveness of methods used to manage and protect computer systems and data against security threats
    • Make connections between the threats to computer systems, their impact and how they can be managed
    3

    Set Up and Configure Technology Systems

    Verified
    Key Learning Objectives:
    • Install, configure and test hardware in a computer system to meet user requirements
    • Install, configure and test software in computer systems and mobile devices to meet user requirements
    • Apply appropriate security measures to computer systems and mobile devices
    4

    Working as an IT Support Technician

    Verified
    Key Learning Objectives:
    • Explore the processes and procedures used by IT Support Technicians
    • Carry out IT Support Technician tasks using a range of skills
    • Report on the work carried out as IT Support Technician, reviewing own practice

    Regulatory & Verification Details

    Qualification Number (QN)
    603/0510/1
    Regulated Status
    Available to learners
    Awarding Body
    Pearson
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Sept 2017
    Operational End
    Jul 2028