Pearson
    Level 3
    QN: 600/6425/0
    Curriculum Active

    Pearson BTEC Level 3 Diploma in Aviation Operations (QCF)

    Official qualification regulated by Ofqual, awarded by Pearson. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1270 hours.

    Qualification Level
    Level 3
    Awarding Body
    Pearson
    Syllabus Units
    32 Units
    Guided Hours
    1270 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Aircraft Dispatch

    Verified
    Key Learning Objectives:
    • Understand how to ensure health and safety requirements are met during aircraft turnround
    • Understand how to ensure security requirements are met during an aircraft turnround
    • Understand the service requirements to turnround aircraft
    • Understand the requirements for collating flight related information
    • Understand the Critical Time Path of aircraft turnround for different services
    2

    Aircraft Marshalling

    Verified
    Key Learning Objectives:
    • understand how to prepare for aircraft arrival on stand
    • be able to marshal aircraft onto and off stand
    3

    Aircraft Take-off and Landing Performance

    Verified
    Key Learning Objectives:
    • Understand how aircraft performance is measured
    • Understand factors that affect aircraft performance at take-off and landing
    4

    Airfield Operations

    Verified
    Key Learning Objectives:
    • Understand how to meet the training requirements of personnel operating within the airfield environment
    • Know the monitoring and planning requirements of airport activities
    • Understand the requirement to communicate airfield related information
    • Understand procedures for inspecting airfield facilities
    • Understand how airport contingency plans are developed and implemented
    5

    Airline and Airport Economics

    Verified
    Key Learning Objectives:
    • Know the nature of supply and demand for airline services
    • Know the nature of supply and demand for airport services
    • Understand the factors that affect aviation costs
    • Understand how airports and airlines develop revenue strategies
    6

    Airport and Airline Commercial Operations

    Verified
    Key Learning Objectives:
    • Know sources of revenue for aviation organisations
    • Understand the commercial capabilities of different airports
    • Understand how different airlines maximise revenue
    7

    Airport Baggage Processing

    Verified
    Key Learning Objectives:
    • know how to check the serviceability of baggage equipment
    • understand how to interpret baggage labels
    • understand the security requirements for transporting passenger baggage
    • know how to complete baggage manifests
    8

    Aviation Communications

    Verified
    Key Learning Objectives:
    • Be able to carry out effective aviation communications
    • Be able to carry out effective transfer of aviation information
    9

    Aviation Geography and Terminology

    Verified
    Key Learning Objectives:
    • Know worldwide geography in relation to airline routeing
    • Understand the importance of providing accurate and relevant air travel information using aviation terminology
    • Understand how climate and health factors impact on air passengers and crew
    10

    Aviation Meteorology for Ground Staff

    Verified
    Key Learning Objectives:
    • Understand the characteristics of air masses and weather patterns that affect UK airports
    • Be able to interpret aviation weather charts and reports
    11

    Bird and Wildlife Control on Airports and Airfields

    Verified
    Key Learning Objectives:
    • Understand the regulatory frame
    • work relating to the potential impact of birds and other wildlife on aircraft safety
    • Understand how to manage potential dangers created by birds and other wildlife on and around airports and airfields
    12

    Customer Service in the Aviation Industry

    Verified
    Key Learning Objectives:
    • Understand the importance of delivering effective customer service in the aviation industry
    • Understand different customer service models and strategies in the aviation industry
    • Understand how to measure and improve customer service in the aviation industry
    • Be able to provide effective customer service within the aviation industry
    13

    Development of the UK Aviation Industry since 1945

    Verified
    Key Learning Objectives:
    • Know the major developments in commercial aircraft since 1945
    • Understand how UK airports have developed since 1945
    • Understand how UK airlines have evolved since 1945
    • Understand how general aviation in the UK has evolved since 1945
    • Understand how the regulatory frame
    • work for aviation has developed since 1945
    14

    E-business for Airlines

    Verified
    Key Learning Objectives:
    • Understand the impact of e-business on airline activities
    • Understand the effectiveness of airline reservation websites
    15

    Environmental Impacts of Aviation

    Verified
    Key Learning Objectives:
    • Understand the environmental impacts of aviation
    • Know methods of control and reduction of aviation pollution
    • Understand how environmental issues are considered in airport development planning processes
    16

    Flight Operations

    Verified
    Key Learning Objectives:
    • Understand capacity and range factors that impact on aircraft selection for specific routes
    • Understand how route planning procedures and instrument navigation systems are used by aircraft operators
    • Understand how to devise and implement contingency plans to maintain flight operations
    17

    Handling Air Passengers

    Verified
    Key Learning Objectives:
    • Understand how departing passenger handling processes, facilities and services are co-ordinated
    • Understand how arriving passenger handling processes, facilities and services are co-ordinated
    • Understand how to monitor and maintain efficient passenger flow
    18

    Health and Safety in the Aviation Industry

    Verified
    Key Learning Objectives:
    • Understand the importance of health and safety in the aviation industry
    • Understand how health and safety is regulated in the aviation industry
    • Understand how health and safety working practices and procedures are implemented in the aviation industry
    • Understand how systems are used to monitor, control and improve aviation health and safety
    • Understand a supervisor’s responsibility within a Human Factors programme
    19

    Human Resources in the Aviation Industry

    Verified
    Key Learning Objectives:
    • Know the functions of Human Resources (HR) departments within aviation organisations
    • Be able to carry out recruitment for the aviation industry as part of the HR team
    • Understand employment legislation relating to the aviation industry
    • Know company employment policy and standards
    20

    Inter-relationships within the UK Aviation Industry

    Verified
    Key Learning Objectives:
    • Know the structure of the UK aviation industry
    • Understand the legal impact of regulatory bodies on aviation organisations
    • Understand the commercial relationships between aviation organisations
    • Understand why aviation organisations work together for mutual benefit
    21

    Managing Conflict in Aviation

    Verified
    Key Learning Objectives:
    • Understand how conflict situations arise in the aviation industry
    • Know the early signs of conflict situations in aviation and common techniques for resolving them
    • Be able to re
    • solve conflict situations in aviation
    • Understand how immediate and long-term measures are used to follow up conflict situations in aviation
    22

    Marketing in the Aviation Industry

    Verified
    Key Learning Objectives:
    • Understand the principles of marketing within the aviation industry
    • Be able to use market research methods for aviation organisations
    • Be able to develop a marketing plan for aviation organisations
    23

    Onboard Passenger Operations

    Verified
    Key Learning Objectives:
    • Understand how onboard passenger operations are coordinated
    • Know the role and responsibilities of the senior cabin crew member
    • Understand the chain of command system for routine and emergency situations
    • Understand how to maintain security onboard aircraft
    24

    Passenger Terminal Management within the Aviation Industry

    Verified
    Key Learning Objectives:
    • Understand how airport and airline passenger service standards are monitored
    • Understand how to co-ordinate and manage passenger flows
    • Understand the importance of the airport planning process
    25

    Plan the Loading of Aircraft

    Verified
    Key Learning Objectives:
    • Understand how to plan the loading of aircraft to comply with regulations
    • Be able to complete documentation in relation to planning the loading of wide bodied and narrow bodied aircraft
    26

    Preparation for Employment in the Aviation Industry

    Verified
    Key Learning Objectives:
    • Know about employment opportunities in the aviation industry
    • Be able to plan for employment in the aviation industry
    • Be able to apply for employment in the aviation industry
    27

    Ramp Handling

    Verified
    Key Learning Objectives:
    • Understand how to ensure safe and efficient aircraft turnround
    • Understand aircraft loading and unloading methods and procedures in relation to baggage, cargo and passengers
    • Understand how ramp safety is regulated and maintained
    28

    Researching Current Issues in Aviation

    Verified
    Key Learning Objectives:
    • Understand methodology for researching complex current issues affecting the aviation industry
    • Be able to conduct research into complex current issues affecting the aviation industry
    • Understand impacts of complex current issues on the aviation industry
    29

    Security in the Aviation Industry

    Verified
    Key Learning Objectives:
    • Understand the importance of security in the aviation industry
    • Understand how security is regulated in the aviation industry
    • Understand how security systems and procedures are implemented and co-ordinated in the aviation industry
    • Understand how systems and procedures are used to monitor, control and improve aviation security
    30

    Team Leadership

    Verified
    Key Learning Objectives:
    • Understand how different leadership styles impact on team performance
    • Understand how to be an effective team leader
    • Be able to lead a team effectively
    31

    The Principles of Flight

    Verified
    Key Learning Objectives:
    • Understand how the Four Forces of Flight contribute to controlled flight
    • Understand how in-flight stability and control is maintained
    32

    The UK Aviation Industry

    Verified
    Key Learning Objectives:
    • Know the scale of the UK aviation industry and how it contributes to the UK economy
    • Understand the operating characteristics of commercial airlines
    • Understand the different types of UK airport, their ownership and characteristics
    • Understand the contribution of general aviation operations to the UK aviation industry
    • Understand how regulatory bodies, trade associations and ancillary organisations support the aviation industry

    Regulatory & Verification Details

    Qualification Number (QN)
    600/6425/0
    Regulated Status
    Available to learners
    Awarding Body
    Pearson
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Sept 2012
    Operational End
    Jul 2030