Pearson
Level 3
QN: 603/4696/6
Curriculum Active
Pearson BTEC Level 3 National Extended Diploma in Travel and Tourism
Official qualification regulated by Ofqual, awarded by Pearson. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1380 hours.
Qualification Level
Level 3
Awarding Body
Pearson
Syllabus Units
18 Units
Guided Hours
1380 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Global Destinations
Verified
Key Learning Objectives:
- Demonstrate knowledge and understanding of the location, features and appeal of global destinations
- Apply knowledge and understanding of the features that contribute to the appeal of global destinations and the types of tourism and activities they support
- Evaluate information to make informed decisions about the suitability of travel plans, routes and itineraries to meet the needs of specified customers
- Be able to evaluate factors and consumer trends that influence the popularity and appeal of global destinations, synthesising ideas and evidence to support recommendations.
2
Managing Accommodation Services
Verified
Key Learning Objectives:
- Examine the accommodation types, trends and ownership that form the sector.2.
- Investigate the structures and leadership styles that are designed to manage the accommodation sector.3.
- Explore the methods and documentation used to maintain standards in accommodation services.4.
- Review the technologies for managing operations and customer experience in large- scale accommodation organisations.
3
Managing the Customer Experience in Travel and Tourism
Verified
Key Learning Objectives:
- Explore how effective customer service contributes to organisational success
- Demonstrate customer service in different travel and tourism situations
- Review effectiveness of own performance in customer service to add value to travel and tourism organisations
- Plan to monitor and improve customer service to achieve organisational objectives
4
Principles of Marketing in Travel and Tourism
Verified
Key Learning Objectives:
- Explore the role of marketing activities in influencing customer decisions and meeting customer needs in travel and tourism.2.
- Examine the impact that marketing activities have on the success of different travel and tourism organisations
- Carry out market research in order to identify a new travel and tourism product or service.4.
- Produce a promotional campaign for a new travel and tourism product or service, to meet stated objectives.
5
Recruitment and Selection in Travel and Tourism
Verified
Key Learning Objectives:
- Examine how effective recruitment and selection can contribute to organisational success in the travel and tourism industry.2.
- Carry out recruitment activities to demonstrate the processes that can lead to a successful job offer in a travel and tourism related role.3.
- Reflect on own performance in the recruitment and selection process in a travel and tourism related role.
6
Researching Current Travel Trends and Key Issues in Travel and Tourism
Verified
Key Learning Objectives:
- Investigate different types of current travel trends and current key issues in travel and tourism.2.
- Explore research methods and sources of information on current travel trends and current key issues affecting the travel and tourism industry.3.
- Develop a research proposal and carry out the research into a current travel trend and a current key issue in travel and tourism.4.
- Examine the findings of the research into a current travel trend and a current key issue in travel and tourism.5.
- Review the effectiveness of the research proposal in meeting aims and targets.
7
The Cruise Industry
Verified
Key Learning Objectives:
- Examine the development of the cruise industry and associated employment opportunities.2.
- Explore cruise areas, itineraries and experiences available to meet customer needs.3.
- Investigate the potential economic, social and environmental impacts of the cruise industry.
8
The UK as a Tourist Destination
Verified
Key Learning Objectives:
- Explore different types of UK tourist destinations and motivating factors for visitor travel.2.
- Examine how the infrastructure and facilities available in the UK meet the needs of different types of visitors.3.
- Create inbound and domestic tourism itineraries to meet specific visitor requirements.4.
- Investigate the impacts of inbound and domestic visitors on the economies of UK destinations.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/4696/6
- Regulated Status
- Available to learners
- Awarding Body
- Pearson
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2019
- Operational End
- Jul 2030