Pearson
Level 3
QN: 601/9024/3
Curriculum Active
Pearson BTEC Level 3 National Foundation Diploma in Travel and Tourism
Official qualification regulated by Ofqual, awarded by Pearson. Classified as a Vocationally-Related Qualification. Total guided learning hours: 870 hours.
Qualification Level
Level 3
Awarding Body
Pearson
Syllabus Units
12 Units
Guided Hours
870 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Global Destinations
Verified
Key Learning Objectives:
- Demonstrate knowledge and understanding of the location, features and appeal of global destinations
- Apply knowledge and understanding of the features that contribute to the appeal of global destinations and the types of tourism and activities they support
- Evaluate information to make informed decisions about the suitability of travel plans, routes and itineraries to meet the needs of specified customers
- Be able to evaluate factors and consumer trends that influence the popularity and appeal of global destinations, synthesising ideas and evidence to support recommendations.
2
Managing the Customer Experience in Travel and Tourism
Verified
Key Learning Objectives:
- Explore how effective customer service contributes to organisational success
- Demonstrate customer service in different travel and tourism situations
- Review effectiveness of own performance in customer service to add value to travel and tourism organisations
- Plan to monitor and improve customer service to achieve organisational objectives
Regulatory & Verification Details
- Qualification Number (QN)
- 601/9024/3
- Regulated Status
- Available to learners
- Awarding Body
- Pearson
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2019
- Operational End
- Jul 2030