Pearson
Level 4
QN: 601/3499/9
Curriculum Active
Pearson BTEC Level 4 Diploma in Business Administration
Official qualification regulated by Ofqual, awarded by Pearson. Classified as a Vocationally-Related Qualification. Total guided learning hours: 900 hours.
Qualification Level
Level 4
Awarding Body
Pearson
Syllabus Units
21 Units
Guided Hours
900 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Business Administration Systems
Verified
Key Learning Objectives:
- Understand administrative systems
- Understand how systems thinking affects the administrative performance of organisations
- Understand the role of policies and procedures in meeting customer requirements
2
Business Risk Management
Verified
Key Learning Objectives:
- Understand business risk
- Understand how a model risk policy is used
- Understand business risk concepts
- Understand how to identify risk and risk probability
- Understand business resilience and the management of risk
3
Collaborating with Other Departments
Verified
Key Learning Objectives:
- Understand how to collaborate with other departments
- Understand how to collaborate effectively
4
Communicating in a Business
Verified
Key Learning Objectives:
- Understand the principles of effective communication in organisations
- Understand the role of communication in organisations
5
Finance for Administrative Managers
Verified
Key Learning Objectives:
- Understand the purpose and scope of cost and management accounting
- Understand the application of financial accounting
- Understand the impact of internal and external factors on budgetary planning in a business
- Understand how to manage a budget
6
Human Resource Management
Verified
Key Learning Objectives:
- Understand the role of human resource management
- Understand how to recruit employees
- Understand how to reward employees in order to motivate and retain them
- Understand the mechanisms for cessation of employment
7
Information Systems
Verified
Key Learning Objectives:
- Understand the role of information systems in a business environment
- Understand the management of information systems
8
Managing Information and Knowledge
Verified
Key Learning Objectives:
- Understand the need to manage information and knowledge within organisations
- Understand the role of ICT in managing information and knowledge
- Understand the links between knowledge management strategy and competitive advantage
9
Managing People and Performance in a Business Environment
Verified
Key Learning Objectives:
- Understand workplace learning and development methods
- Understand the nature of individuals’ influences on their behaviour at work
- Understand the concept of leadership and its influence on team working
- Understand the factors that contribute to successful team development and performance
- Understand problem-solving and conflict resolution when managing people
10
Managing Self Development
Verified
Key Learning Objectives:
- Understand how Continuous Professional Development (CPD) influences personal effectiveness
- Understand own values, career and personal goals in relation to a work role and professional development
- Understand how to plan development
- Understand how to monitor and evaluate development activities
11
Principles of Administration for Executive Assistants
Verified
Key Learning Objectives:
- Understand the role, interpersonal skills and behaviours required by executive assistants
- Understand the management of diaries and engagements
- Understand how executive assistants support business meetings and events
- Understand how executive assistants support organisational systems and processes
12
Principles of business strategic planning and development
Verified
Key Learning Objectives:
- Understand the benefits and process of strategic planning.
- Understand the different frameworks and models used in a strategy audit.
- Understand the use of different models in strategy formulation.
13
Principles of Customer Service Management
Verified
Key Learning Objectives:
- Understand the principles of management in customer service
- Understand how to manage recruitment and training to support customer service
- Understand the management of customer service delivery
- Understand the value of monitoring, evaluating and continuous improvement in customer service delivery
14
Principles of management and leadership in organisations
Verified
Key Learning Objectives:
- Understand the concept of leadership in organisations.
- Understand the development of managerial effectiveness in organisations.
- Understand the principles and practices of managing the performance of individuals in organisations.
15
Principles of Marketing
Verified
Key Learning Objectives:
- Understand the contribution of marketing in achieving organisational objectives
- Understand the main barriers to marketing planning
- Understand ethical issues in marketing
- Understand how to develop a marketing strategy
- Understand how to strengthen organisations value through marketing
16
Principles of Operational Planning
Verified
Key Learning Objectives:
- Understand the activities that make up operations management
- Understand the relationship between operations and business performance
- Understand the importance of administration in operations management
17
Principles of Project Management
Verified
Key Learning Objectives:
- Understand the importance of the initiation phase of a project
- Understand how to execute a project
- Understand how to evaluate and present project outcomes
18
Principles of Quality Management
Verified
Key Learning Objectives:
- Understand approaches to quality management
- Understand the benefits of quality management
- Understand the use of quality controls
19
Principles of the Internet and E-Business
Verified
Key Learning Objectives:
- Understand the scope of e-business
- Understand how the internet works
- Understand different e-business models
- Understand issues in e-business including communication and quality
20
Stakeholder engagement and management
Verified
Key Learning Objectives:
- Understand the expectations of organisational stakeholder groups.
- Understand process of stakeholder engagement and its value to an organisation.
- Understand how to develop and improve stakeholder relationship management.
21
Understand How to Manage Work Activities to Improve Business Performance
Verified
Key Learning Objectives:
- Understand the importance of business processes in delivering outcomes based on business goals and objectives
- Understand how work plans are developed
- Understand how to monitor work plans and systems to improve organisational performance
- Understand health and safety requirements when managing business activities
Regulatory & Verification Details
- Qualification Number (QN)
- 601/3499/9
- Regulated Status
- Available to learners
- Awarding Body
- Pearson
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2014