Pearson
Level 5
QN: 610/5326/0
Curriculum Active
Pearson BTEC Level 5 Higher National Diploma in Public Services
Official qualification regulated by Ofqual, awarded by Pearson. Classified as a Other Vocational Qualification. Total guided learning hours: 2880 hours.
Qualification Level
Level 5
Awarding Body
Pearson
Syllabus Units
47 Units
Guided Hours
2880 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Application of Sociological Theory in Public Services
Verified
Key Learning Objectives:
- Discuss the key sociological theories and their application to public services.2.
- Explore the processes of socialisation and the impact of social institutions on individuals and groups.3.
- Analyse the role of public services in addressing a range of contemporary social issues.4.
- Evaluate how societal inequalities influence public services and policies.
2
Applied Forensic Psychology
Verified
Key Learning Objectives:
- Review a range of psychological perspectives to criminal behaviour.2.
- Explain the role and purpose of the forensic psychologist.3.
- Explore the tools and techniques available to a forensic psychologist.4.
- Develop an offender profile and treatment strategy for a given scenario using forensic psychology tools and techniques.
3
Care in Custody
Verified
Key Learning Objectives:
- Investigate the nature and context of custodial care.2.
- Discuss the receiving and discharging procedures for prisoners.3.
- Assess how security and control are managed in the custodial environment.4.
- Review the care and support services available to prisoners.
4
Command and Control
Verified
Key Learning Objectives:
- Explain police control room structure for dealing with incidents.2.
- Analyse the skills and abilities used by the police in controlling any given incident.3.
- Examine a range of control systems used in the management of different types of incidents.4.
- Perform a resource management and risk assessment for an identified emergency.
5
Community Engagement
Verified
Key Learning Objectives:
- Explore the need for the public service sector to communicate with local communities.2.
- Examine the logistical, technical and financial challenges for a public service engagement policy.3. Design a community engagement activity.4. Deliver the planned community engagement activity.
6
Community Policing and Antisocial Behaviour
Verified
Key Learning Objectives:
- Discuss the different types of antisocial behaviour and their impact on the community.2.
- Review strategies used by the police for the reduction of antisocial behaviour.3.
- Explain inter-agency approaches to dealing with antisocial behaviour in the community.4.
- Analyse the impact of evidence-based community policing on antisocial behaviour.
7
Crime and Substance Misuse
Verified
Key Learning Objectives:
- Examine the drug classification system and its associated legislation.2.
- Explore the range of support services and types of support available to substance misusers.3.
- Analyse crimes related to substance mis
- use and their legal consequences.4.
- Assess the impact of drug-related crime and the interventions implemented by public services to mitigate its effects.
8
Crime and the Media
Verified
Key Learning Objectives:
- Examine the reporting of crime in various media formats and its impact on public perception.2.
- Discuss the ethical issues in media reporting of crime and its influence on justice and societal attitudes.3.
- Review media theories and methodologies in relation to crime.4.
- Develop strategies for effective media engagement in public services, in relation to crime.
9
Crime Reduction
Verified
Key Learning Objectives:
- Discuss the different types of crime and its impact.2.
- Review the different tactics used by the police for the reduction of crime.3.
- Explain interagency approaches to dealing with local, metropolitan and national crime.4.
- Develop a strategy to reduce the incidence of crime for an identified scenario.
10
Criminal Law and Justice Systems
Verified
Key Learning Objectives:
- Describe the main types and principles of criminal law.2.
- Explain the structure and workings of criminal courts.3.
- Explore the functions, roles and responsibilities of public services and related organisations involved in the criminal justice process.4.
- Assess the effectiveness of the criminal justice process in reducing offending.
11
Critical Infrastructure Protection
Verified
Key Learning Objectives:
- Analyse the types of critical infrastructure and the organisations involved in their protection.2.
- Discuss a range of threats to critical infrastructure.3.
- Analyse the emergency planning methods for critical infrastructure protection.4.
- Evaluate command and control procedures in the management of critical infrastructure scenarios.
12
Cyber Security
Verified
Key Learning Objectives:
- Explore the basic concepts of cybercrime.2.
- Investigate roles and responsibilities in relation to cyber security.3.
- Review the threats to, and vulnerabilities in, cyber security.4.
- Investigate the response to cyber security threats.
13
Data Analytics and Decision Making
Verified
Key Learning Objectives:
- Examine the fundamental principles of data analytics and their application in decision-making within public services.2.
- Plan a data analysis methodology for a given scenario within public services.3.
- Implement data analysis for a given scenario within public services.4.
- Determine data-driven recommendations to inform decision-making for a given public services scenario.
14
Emergency Management
Verified
Key Learning Objectives:
- Explore the key roles and responsibilities in emergency response.2.
- Discuss the importance of preparedness for emergency incidents.3.
- Review effective response mechanisms for an identified emergency incident.4.
- Evaluate the importance of post emergency recovery and mitigation.
15
Emergency Services Collaboration
Verified
Key Learning Objectives:
- Explore the rationale and evolution of emergency services collaboration.2.
- Discuss the benefits and challenges that can occur when emergency services collaborate at the scene of an incident.3.
- Develop a comprehensive multi-agency collaborative response plan for a given emergency scenario.4.
- Review the multi-agency collaborative response plan with a range of relevant stakeholders.
16
Equality, Diversity, Inclusion and Ethics
Verified
Key Learning Objectives:
- Examine the key definitions and characteristics of discriminatory behaviour, and the role of ethics.2.
- Discuss how promoting EDI and ethical behaviour benefits the work of public services.3.
- Review the effectiveness of current legislation and organisational policies that support EDI within a range of public services.4.
- Develop an effective EDI policy for an identified public service scenario.
17
Expedition Planning
Verified
Key Learning Objectives:
- Review the different types of expeditions and their importance.2.
- Plan an expedition for a given scenario.3.
- Carry out an expedition for an identified purpose.4.
- Review the performance of an expedition against identified goals.
18
Exploring Public Services
Verified
Key Learning Objectives:
- Investigate the roles and responsibilities of the different sectors within public services and how they are governed.2.
- Explain the structures and funding models of the public services.3.
- Analyse the targets, accountability measures, and quality checks used to assess public service performance.4.
- Evaluate the future challenges and threats faced by public services and their impact.
19
Fitness Preparation and Testing
Verified
Key Learning Objectives:
- Explain the fitness requirements for entry into different public services.2. Define the reliability, validity and practicality of fitness tests for an identified public service.3. Design a safe and effective fitness training program for a chosen public service.4.
- Implement a fitness training programme for a chosen public service.
20
Forensic Methods and Applications
Verified
Key Learning Objectives:
- Analyse the principles and processes of forensic evidence collection.2.
- Assess the application of forensic tools and techniques in crime scene investigation.3.
- Evaluate the impact of forensic evidence on legal proceedings and case outcomes.4.
- Apply forensic methodologies to a given virtual crime scene investigation.
21
Fraud Detection and Prevention
Verified
Key Learning Objectives:
- Examine the various types and factors of fraud.2.
- Analyse the motivations behind and impacts of fraudulent activities.3.
- Investigate key principles and methods for detecting and preventing fraudulent activities.4.
- Develop an effective response strategy for an identified fraud incident.
22
Government and Politics
Verified
Key Learning Objectives:
- Explain the structure of government and its roles.2. Compare the political parties’ positions on the political spectrum.3.
- Analyse the process used for holding elections at various government levels.4.
- Examine the effects of governmental policies on the public sector.
23
Human Resources and Public Services
Verified
Key Learning Objectives:
- Explore the role of HR and its values within public services.2.
- Discuss how HR can contribute to organisational success within the public service sector.3.
- Review the legislation and policies relevant to HR in an identified public service sector.4.
- Develop an HR policy for an identified public service scenario.
24
International Institutions and Public Services
Verified
Key Learning Objectives:
- Investigate the roles and responsibilities of a range of international institutions.2.
- Explain how the identified international institutions collaborate with a range of public services.3.
- Analyse the effectiveness of the collaboration of public services and international institutions in an identified scenario.4. Propose a strategy for improving the collaboration between public services and international institutions for the identified scenario.
25
International Policing
Verified
Key Learning Objectives:
- Discuss the different types and impact of international crime.2.
- Review the different international police organisations that exist to combat international crime.3.
- Assess the legal, ethical and emerging challenges faced in international policing.4.
- Develop a range of international policing strategies for an identified scenario.
26
Investigative Skills
Verified
Key Learning Objectives:
- Discuss the principles and techniques of investigation in public services.2.
- Review a range of interview techniques for gathering information.3.
- Carry out an investigation into an identified public service scenario.4.
- Analyse the results of the investigation into the identified public service scenario, arriving at clear conclusions.
27
Justice, Punishment and Rehabilitation
Verified
Key Learning Objectives:
- Investigate the types and principles of justice.2.
- Explore the aims and types of punishment.3.
- Identify the rehabilitation options available for the treatment of offenders.4.
- Investigate how the public services ensure that justice, punishment, and rehabilitation are carried out effectively.
28
Leadership in Public Services
Verified
Key Learning Objectives:
- Explore key leadership theories and styles and their application for public services.2.
- Assess the importance of communication, decision-making, and ethical considerations in leadership within public services.3.
- Investigate the role of leadership in crisis management in public services.4.
- Review the impact of leadership on team dynamics and performance in public services.
29
Management of an Outdoor Event
Verified
Key Learning Objectives:
- Explore the legislation and Health and Safety requirements necessary when planning for an outdoor event.2.
- Plan an outdoor event, marketed for an appropriate audience.3. Deliver an outdoor event that will engage an identified audience.4.
- Review the effectiveness of the outdoor event for the identified audience.
30
Mental Health and Wellbeing
Verified
Key Learning Objectives:
- Discuss the key factors affecting mental health and wellbeing in the public services.2.
- Review employer and employee strategies to encourage positive mental health and wellbeing in a public service workplace.3.
- Develop a personal mental health and wellbeing plan tailored to the demands of an identified public service.4.
- Review the effectiveness of the plan in promoting positive mental health and wellbeing in a public service workplace.
31
Modern Warfare and Conflict
Verified
Key Learning Objectives:
- Explore the history of warfare and conflict.2.
- Assess the ca
- use and effect of warfare and conflict.3.
- Examine the role of international organisations during war and conflict.4.
- Review the role of media in modern warfare and conflict.
32
Offender Management
Verified
Key Learning Objectives:
- Examine the key legislation and ethical requirements in offender management.2.
- Review the key challenges in the assessment and planning of offender management.3. Design an offender management plan for a specific scenario.4.
- Review the effectiveness of an offender management plan.
33
On-scene Emergency Response
Verified
Key Learning Objectives:
- Examine how reports of emergencies are handled.2.
- Discuss the role of a range of emergency services at the scene of an identified emergency.3.
- Develop an on-scene emergency action plan for an identified emergency service for a given emergency incident scenario.4.
- Review the developed action plan with a range of key stakeholders.
34
Outdoor Skills Development
Verified
Key Learning Objectives:
- Explain the legislation and concepts involved in risk management and decision making in outdoor and adventurous activities.2.
- Perform a range of outdoor and adventurous activities.3.
- Implement an outdoor and adventurous activity session.4.
- Review performance and skills development in outdoor and adventurous activities.
35
Planning a Public Services Project
Verified
Key Learning Objectives:
- Explain the fundamentals of the research process in relation to a given public services project brief.2.
- Describe different research methodologies and the purposes that they serve.3.
- Develop a solution for a given public services brief.4. Present the results of the public services project findings to an intended audience.
36
Professional Development
Verified
Key Learning Objectives:
- Examine the process of reflection and its application and challenges in professional practice.2.
- Discuss the need for continuing professional development (CPD) and its role within the public services.3. Deliver a workshop on an identified public services subject that shows professionalism.4. Design a professional development plan for an identified goal based on workshop feedback.
37
Rescue Operations
Verified
Key Learning Objectives:
- Explore the duties and responsibilities of specialist rescue operatives in a range of rescue environments.2.
- Discuss the legislative frame
- work and safety standards used in a range of rescue operations.3.
- Review the equipment and procedures used in a range of rescue operations.4.
- Develop a rescue plan for an identified rescue scenario.
38
Research Project
Verified
Key Learning Objectives:
- Design a relevant research proposal, identifying the research question, methodology, and ethical considerations.2.
- Implement the research project within agreed procedures and proposal guidelines, ensuring data accuracy and adherence to ethical standards.3.
- Review the research outcomes, analysing the effectiveness and limitations of the chosen methodology.4.
- Communicate the research findings effectively to an intended audience.
39
Roads Policing
Verified
Key Learning Objectives:
- Explain the main laws relating to vehicles, vehicle documentation and road traffic offences.2.
- Analyse drug and drink drive offences and methods of detection.3.
- Discuss methods of preventing vehicular offences for criminal and antisocial purposes.4.
- Review the procedures and strategies used in collision investigation.
40
Serious and Organised Crime
Verified
Key Learning Objectives:
- Investigate the nature and types of serious and organised crime and the structures that support them.2.
- Investigate the impact of serious and organised crime on society.3.
- Analyse the legal frameworks and international cooperation used in tackling serious and organised crime.4.
- Review a range of practical strategies used by public services to combat serious and organised crime.
41
Sustainability in Public Services
Verified
Key Learning Objectives:
- Analyse the impact of the public services on the environment.2.
- Review a range of sustainability strategies.3.
- Review the sustainability challenges faced by the public services sector.4.
- Develop a sustainability strategy for an identified public service scenario.
42
Technology in Public Services
Verified
Key Learning Objectives:
- Review the technological tools and systems used in the public services.2.
- Analyse the impact of technological developments for the public service workforce.3. Design a technology-based solution for a specific issue in the public services.4.
- Review the effect of emerging technologies on the public services.
43
Terrorism and Counterterrorism
Verified
Key Learning Objectives:
- Discuss the nature and causes of terrorism.2.
- Evaluate the impact of terrorism on national and global security.3.
- Assess a range of counterterrorism strategies available to police and security services.4.
- Analyse the legal and ethical considerations in counterterrorism approaches.
44
Theories of Crime
Verified
Key Learning Objectives:
- Explore key criminological theories that explain criminal behaviour.2.
- Assess the strengths and limitations of various criminological theories.3.
- Apply criminological theories to real-world crime scenarios.4.
- Evaluate the role of criminological theory in shaping criminal policies and practices
45
Third Sector and Public Services
Verified
Key Learning Objectives:
- Examine the recent historical context of third sector involvement with the public services.2.
- Investigate the role of third sector organisations in society.3.
- Develop strategies for effective collaboration between the third sector and the public services.4.
- Review the benefits and barriers of third sector organisations working in partnership with the public services.
46
Work-based Experience
Verified
Key Learning Objectives:
- Describe the key aspects of work experience in the public Services.2.
- Report on the changing nature of work within the public services.3.
- Undertake a work experience placement within the public service sector.4.
- Review professional conduct and the learning experience following a placement in the public service sector.
47
Youth Offending
Verified
Key Learning Objectives:
- Explore the nature and causes of youth offending.2.
- Examine the role of public services in managing youth offenders.3.
- Assess the impact of rehabilitation programmes on youth offenders.4.
- Develop a range of public service strategies to prevent an identified youth crime scenario.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5326/0
- Regulated Status
- Available to learners
- Awarding Body
- Pearson
- Qualification Type
- Other Vocational Qualification
- Operational Start
- Sept 2025