PMQ
Level 2
QN: 601/1998/6
Curriculum Active
Propertymark Qualifications Level 2 Award In Introduction To Residential Property Management Practice
Official qualification regulated by Ofqual, awarded by PMQ. Classified as a Vocationally-Related Qualification. Total guided learning hours: 90 hours.
Qualification Level
Level 2
Awarding Body
PMQ
Syllabus Units
4 Units
Guided Hours
90 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Customer Service within the Property Sector
Verified
Key Learning Objectives:
- Understand the range of property related services that can be offered and promoted.
- Understand the principles of customer service and customer relations.
- Understand the importance of administration procedures and record keeping.
- Understand the complaints and disputes procedures.
2
Health and Safety, Security and General Law
Verified
Key Learning Objectives:
- Understand health and safety at work legislation and its relevance in and out of the workplace.
- Understand the issues around keeping safe when visiting property and maintaining a secure system when dealing with keys.
- Understand the general legal concepts relating to the provision of property services.
- Understand the common law duties of agents and agents’ authority.
- Understand the basic elements of the law of contract.
- Understand the basic elements of liability outside the law of contract.
- Understand the basic concepts of land law.
- Understand the basic concepts of discrimination.
- Understand the requirements of the data protection legislation.
- Understand the requirements of the legislation dealing with the handling of money.
3
Introduction to Residential Property Letting Practice
Verified
Key Learning Objectives:
- Understand the different types of residential occupation.
- Understand the fundamental legislative provisions and Codes of Practice that affect the lettings market.
- Understand the relationships between the agent and the landlord(s).
- Understand the relationship between the agent and occupier(s).
4
Introduction to Residential Property Management Practice
Verified
Key Learning Objectives:
- Understand the ongoing obligations of the parties concerning condition and safety of property.
- Understand the ongoing obligations to the parties concerning management of properties.
- Understand the ways in which occupancy/tenancy agreements could be continued or ended.
- Understand how to deal with deposit returns and disputes.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/1998/6
- Regulated Status
- Available to learners
- Awarding Body
- PMQ
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Dec 2013
- Operational End
- Feb 2027