PMQ
Level 3
QN: 601/8454/1
Curriculum Active
Propertymark Qualifications Level 3 Award in Residential Tenancy Deposit Protection and Management
Official qualification regulated by Ofqual, awarded by PMQ. Classified as a Vocationally-Related Qualification. Total guided learning hours: 120 hours.
Qualification Level
Level 3
Awarding Body
PMQ
Syllabus Units
4 Units
Guided Hours
120 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Handling, Protecting and Processing Residential Tenancy Deposits
Verified
Key Learning Objectives:
- Understand the contents and purpose of an agent’s terms of business and the obligations of an agent.
- Understand the general principles behind taking deposits and the types of deposits that may be taken.
- Understand the different types of protection schemes available.
- Understand the process of taking deposits and the supporting documentation that should be issued.
- Understand the procedures that should be followed before a tenant takes possession of a property.
- Understand the effect that changes to a tenancy can have on holding a deposit.
2
Health and Safety, Security and General Law
Verified
Key Learning Objectives:
- Understand health and safety at work legislation and its relevance in and out of the workplace.
- Understand the issues around keeping safe when visiting property and maintaining a secure system when dealing with keys.
- Understand the general legal concepts relating to the provision of property services.
- Understand the common law duties of agents and agents’ authority.
- Understand the basic elements of the law of contract.
- Understand the basic elements of liability outside the law of contract.
- Understand the basic concepts of land law.
- Understand the basic concepts of discrimination.
- Understand the requirements of the data protection legislation.
- Understand the requirements of the legislation dealing with the handling of money.
3
Legal Aspects of Letting and Management
Verified
Key Learning Objectives:
- Understand the common elements of agreements to occupy residential properties.
- Understand the requirements for regaining possession of let property and the protection available to the occupier.
- Understand the statutory regulations of landlords and agents.
- Understand the fitness standards for dwellings and the responsibility for repair.
- Understand the requirements for safety in let property.
- Understand the legislation relating to Houses in Multiple Occupation (HMOs).
- Understand the legal requirements relating to tenancy deposits.
- Understand consumer and business protection legislation applicable to residential letting.
- Understand the key requirements of any transactional tax relating to residential property.
- Understand the main criteria relating to the regulation of insurance based activities.
4
Returning Residential Tenancy Deposits and Dispute Resolution Procedures
Verified
Key Learning Objectives:
- Understand the procedures that should be followed when a tenant leaves a property.
- Understand the importance of assessing property condition at the end of a tenancy.
- Understand the range of dispute resolution processes available.
- Understand the process of dispute resolution used by schemes.
- Understand the processes to be followed once a decision is given.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/8454/1
- Regulated Status
- Available to learners
- Awarding Body
- PMQ
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- May 2016
- Operational End
- Dec 2026