ProQual
Level 2
QN: 610/5411/2
Curriculum Active
ProQual Level 2 Diploma in Digital Skills for Business
Official qualification regulated by Ofqual, awarded by ProQual. Classified as a Vocationally-Related Qualification. Total guided learning hours: 410 hours.
Qualification Level
Level 2
Awarding Body
ProQual
Syllabus Units
7 Units
Guided Hours
410 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Developing and Delivering Presentations
Verified
Key Learning Objectives:
- Understand how to develop a presentation.
- Understand how to deliver a presentation.
- Develop and deliver a presentation.
2
Digital Safety and Security
Verified
Key Learning Objectives:
- Understand the importance of digital safety and security.
- Know how to use computers and the internet safely
- Understand secure use of email and online communication.
3
Information Management for Business
Verified
Key Learning Objectives:
- Understand how to obtain
- use and store information.
- Understand how to present information.Obtain
- use and store information.Present information effectively.
4
Office Software – Fundamental Skills
Verified
Key Learning Objectives:
- Be able to use email software effectively.
- Be able to use word processing software to create and edit documents.
- Be able to use spreadsheet software for basic data management.
5
Principles of Document Design and Production
Verified
Key Learning Objectives:
- Understand the principles of document design and production.Design and produce documents in line with organisational style.
6
Providing Customer Support Online
Verified
Key Learning Objectives:
- Understand online service delivery systems.
- Understand how to communicate effectively with customers using online systems.
- Understand the use of self-service technologies in customer support.
- Understand how to manage customer support for self-service technologies.
7
Social Media for Business
Verified
Key Learning Objectives:
- Understand the of social media in business marketing.
- Understand how to develop a social media strategy for business.
- Understand how to measure the effectiveness of social media in business.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5411/2
- Regulated Status
- Available to learners
- Awarding Body
- ProQual
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Jun 2025