ProQual
Level 2
QN: 610/5415/X
Curriculum Active
ProQual Level 2 Diploma in Sales
Official qualification regulated by Ofqual, awarded by ProQual. Classified as a Vocationally-Related Qualification. Total guided learning hours: 560 hours.
Qualification Level
Level 2
Awarding Body
ProQual
Syllabus Units
8 Units
Guided Hours
560 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Building and Maintaining Sales Relationships
Verified
Key Learning Objectives:
- Understand the legal, ethical and organisational considerations relating to customer relationships.
- Understand customer relationship management methods.
- Understand strategies for developing and enhancing customer relationships.
- Understand how to maintain and maximise sales opportunities in customer relationships.
2
Developing and Delivering Presentations
Verified
Key Learning Objectives:
- Understand how to develop a presentation.
- Understand how to deliver a presentation.
- Develop and deliver a presentation.
3
Negotiating and Closing Sales
Verified
Key Learning Objectives:
- Understand sales regulations, market positioning and competitor information
- Understand negotiation strategies and techniques.
- Understand sales techniques for overcoming objections and closing sales.
- Understand sales documentation and performance review processes.
4
Selling Products and Services Face to Face
Verified
Key Learning Objectives:
- Understand the legal, regulatory and ethical considerations for face-to face sales.
- Understand selling strategies and techniques.
- Understand customer buying behaviours and how to close sales.
- Follow a sales process and customer engagement strategy.
5
Selling Products and Services Internationally
Verified
Key Learning Objectives:
- Understand the legal and cultural aspects of international sales.
- Understand international selling strategies and techniques.
- Understand how to identify and engage with international customers.
- Understand logistical and financial considerations in international sales.
- Understand sales growth and performance monitoring in international markets.
6
Selling Products and Services Remotely
Verified
Key Learning Objectives:
- Understand the fundamentals of remote selling.
- Understand remote selling strategies and techniques.
- Understand customer engagement and sales closure in remote selling.
- Understand organisational sales process and customer engagement strategy.
7
Understanding Sales Tools and Technologies
Verified
Key Learning Objectives:
- Understand the range and purpose of sales tools and technologies available.
- Understand how to use a given sales tool or technology.
- Use a given sales tool or technology system.
8
Winning and Retaining Customers
Verified
Key Learning Objectives:
- Understand the market and customer needs.
- Understand how business infrastructure supports customer engagement
- Understand how customer feedback and experience contribute to retention.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5415/X
- Regulated Status
- Available to learners
- Awarding Body
- ProQual
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Jun 2025