ProQual
Level 3
QN: 603/2801/0
Curriculum Active
ProQual Level 3 Diploma in Traffic Management
Official qualification regulated by Ofqual, awarded by ProQual. Classified as a Occupational Qualification. Total guided learning hours: 640 hours.
Qualification Level
Level 3
Awarding Body
ProQual
Syllabus Units
24 Units
Guided Hours
640 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Contribute to enhancing safety and minimising risks in the workplace and on the network
Verified
Key Learning Objectives:
- Know and understand legal and organisational requirements relating to health and safety.
- Know and understand the hazards and risks associated with traffic management
- Be able to respond to risks and hazards and risks on the net
- Be able to respond to risks and hazards in the workplace.
- Know and understand how to promote road safety
2
Contribute to the handling of incidents on the road network
Verified
Key Learning Objectives:
- Know and understand legal and organisational requirements for handling incidents on the road net
- Be able to obtain, disseminate and use information required to handle incidents on the road net
3
Control tunnel systems and equipment on the road network
Verified
Key Learning Objectives:
- Know the purpose and features of tunnel systems available for the safe operation of tunnels within their organizations area.
- Be able to operate tunnel systems and equipment
4
Develop working relationships with colleagues
Verified
Key Learning Objectives:
- Understand the benefits of working with colleagues.
- Be able to establish working relationships with colleagues
- Be able to act in a professional and respectful manner when working with colleagues.
- Be able to communicate with colleagues.
- Be able to identify potential work-related difficulties and explore solutions.
5
Equality and diversity
Verified
Key Learning Objectives:
- Understand the key features of a culture which promotes equality and values diversity
- Understand the importance of the promotion of equality and valuing of diversity for effective work in the sector
- Understand and demonstrate behaviour appropriate to the promotion of equality and valuing of diversity
- Understand how to actively help others in the promotion of equality and valuing of diversity
- Understand how to review own contribution to promoting equality and valuing diversity
6
Escort Vehicles to a place of safety on the road network
Verified
Key Learning Objectives:
- Know and Understand the relevant legislation, policies and procedures for escorting vehicles.
- Be able to plan the route and confirm their own role in the escort.
- Be able to escort vehicles safely
7
Establish and address requirements of callers on the road network
Verified
Key Learning Objectives:
- Know and understand organisational procedures for responding to callers on the road net
- Know and understand how to address the requirements of callers on the road net
- Be able to deal with the requirements of callers on the road net
8
Establish positive telephone relationships
Verified
Key Learning Objectives:
- Know and Understand the organisation’s operational procedures for addressing the needs of callers
- Be able to establish positive caller relations
- Be able to maintain control of calls
9
Implement tunnel emergency procedures on the road network
Verified
Key Learning Objectives:
- Know and understand the the requirements for dealing with incidents within and on the approach to a tunnel
- Understand the risks and hazards associated with the use of systems and equipment within a tunnel or on the immediate approach road to the tunnel during emergencies
- Be able to respond to incidents or events that may escalate to a significant incident unless properly managed
- Be able to return to normal operations at the end of an emergency
10
Liaise with the media regarding operational traffic management
Verified
Key Learning Objectives:
- Understand organisational procedures relating to liaison with the media
- Know how to make best use of the media
- Be able to liaise with the media regarding operational traffic management issues
11
Maintain and develop your own knowledge, skills and competence
Verified
Key Learning Objectives:
- Understand the principles that underpin maintaining and developing own knowledge, skills and competence
- Be able to maintain and develop own knowledge, skills and competence
12
Manage traffic on inter urban roads using traffic management technology
Verified
Key Learning Objectives:
- Know and understand the organization’s traffic management information systems in relation to planned and unplanned incidents.
- Be able to use automatic and manual traffic signal systems in the management of traffic flow
- Be able to use traffic management technology to inform and assist road users in the event of incidents or events on the road net
- Be able to use CCTV systems to monitor traffic flow
13
Manage urban traffic by controlling traffic signals
Verified
Key Learning Objectives:
- Know and understand how to monitor the road net
- Be able to monitor efficiency of traffic signal systems
- Be able to respond to incidents and events occurring on the road net
- Be able to accurately log any actions taken following the implementation of traffic procedures or signal plans
14
Monitor and respond to meteorological information on the road network
Verified
Key Learning Objectives:
- Understand the interpretation of weather information in the management of road networks.
- Be able to monitor road and weather conditions
- Be able to procure the necessary resources to deal with adverse weather conditions
15
Monitor the road network using CCTV systems and equipment
Verified
Key Learning Objectives:
- Know and understand the legislation, organizational policies and procedures for the use of CCTV to monitor the road net
- Understand the operational uses and capabilities of the organisation’s CCTV
- Be able to monitor and respond to incidents on the road net
16
Patrol tunnels in official vehicles on the road network
Verified
Key Learning Objectives:
- Know and understand the requirements for patrolling tunnel(s) and responding to incidents
- Be able to carry out patrol operations in official vehicles
17
Prepare and drive official vehicles on the road network
Verified
Key Learning Objectives:
- Know and Understand relevant legal and organisational requirements for preparing and driving vehicles on the road net
- Be able to carry out a Pre-use Inspection of a vehicle according to procedures
- Be able to drive an official vehicle safely and within relevant jurisdictions
18
Preparing for the Coaching Role
Verified
Key Learning Objectives:
- Understand own role and responsibilities in relation to coaching
- Understand ways to identify individual coaching needs
- Understand key techniques to establish and maintain an effective coaching relationship
- Understand how to review progress
- Understand how to evaluate the effectiveness of own practice
19
Remove vehicles and obstructions from the road network
Verified
Key Learning Objectives:
- Know and Understand the legal and organisational requirements relating to removal of vehicles and obstructions from the net
- Be able to identify and implement the safest method for removing vehicles and obstacles from the net
- Be able to use the vehicle and equipment correctly to implement the removal of vehicles and obstructions.
20
Respond to and provide support at incidents on the road network
Verified
Key Learning Objectives:
- Understand the legal and organisational requirements responding to and supporting incidents on the net
- Be able to respond to an incident.
- Be able to attend and manage an incident
- Be able to provide support to road users on the net
21
Respond to Traffic Management Incidents – Bronze Command
Verified
Key Learning Objectives:
- Understand the legal and organisational requirements of taking the role of Bronze Command at incidents on the road net
- Be able to manage an incident, on the road net
- work, in the role of Bronze Command.
22
Support customer service improvements
Verified
Key Learning Objectives:
- Use feedback to identify potential customer service improvements
- Implement changes in customer service, Assist with the evaluation of changes in customer service
- Know and understand how to support customer service improvements
23
Use Emergency Traffic Management in addressing incidents on the road network
Verified
Key Learning Objectives:
- Know and Understand the legal and organisational requirements relating to implementing and removing ETM.
- Be able to implement ETM
- Be able to use the vehicle and equipment to implement and remove ETM.
24
Use Information Technology to support effective traffic management
Verified
Key Learning Objectives:
- Know and understand legal and organisational requirements relating to the IT systems used in road management
- Be able to use the IT systems involved in road traffic management
Regulatory & Verification Details
- Qualification Number (QN)
- 603/2801/0
- Regulated Status
- Available to learners
- Awarding Body
- ProQual
- Qualification Type
- Occupational Qualification
- Operational Start
- Dec 2017