ProQual
Level 4
QN: 601/1975/5
Curriculum Active
ProQual Level 4 Award in the Instruction of Managing the Risk of Aggressive and Challenging Behaviour in the Workplace
Official qualification regulated by Ofqual, awarded by ProQual. Classified as a Occupational Qualification. Total guided learning hours: 60 hours.
Qualification Level
Level 4
Awarding Body
ProQual
Syllabus Units
5 Units
Guided Hours
60 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Delivering instruction in managing the risk of aggressive and challenging behaviour in the workplace
Verified
Key Learning Objectives:
- Be able to identify the key teaching points for the concepts, principles and mental models which support the procedures and skills for managing aggressive and challenging behaviour in the workplace
- Know how to use resources for inclusive learning in managing actual and potential aggression in the workplace
- Be able to use demonstration techniques that promote actual skill practice and learner retention
- Be able to demonstrate how to reinforce application and transfer of disengagement and holding skills
2
Delivering instruction in the implementation of physical interventions in the management of high risk behaviours in the workplace
Verified
Key Learning Objectives:
- Understand the critical role of workplace training as an ongoing process in the safe application of physical interventions
- Understand the principles, techniques and sources of managing high risk behaviour models
- Be able to build levels of competence and confidence in classroom models to problem-solve situational behaviours in the workplace
- Be able to apply the principles of physical disengagement and holding skills to specific circumstances or high risk situations
- Be able to identify the risks involved with the use of physical skills and how to minimise those risks
- Understand post-crisis models for staff and service users following any crisis event
3
Delivering instruction in the use of physical interventions in the management of acute behavioural disturbance and extreme risk behaviour in the workplace
Verified
Key Learning Objectives:
- Understand the critical role of workplace training as an ongoing process in the safe application of physical interventions
- Understand how to apply the principles of emergency holding skills and emergency interventions to specific circumstances related to extreme risk or acute behavioural disturbance in the workplace
- Know the risks involved with the management of extreme risk and acute behavioural disturbance
- Be able to minimise the risks during situational application of physical interventions in the workplace
- Be able to identify the impact of crisis events in the workplace
4
Managing the risk of aggressive and challenging behaviour in the workplace
Verified
Key Learning Objectives:
- Identify behaviour that indicates an escalation towards aggressive and violent behaviour in the workplace
- Be able to take appropriate measures to avoid, decelerate and/or de-escalate crisis situations in the workplace
5
Managing the risks associated with crisis behaviour in the workplace
Verified
Key Learning Objectives:
- Be able to assess the level of risk associated with crisis behaviour in the workplace
- Be able to make decisions related to the management of risks associated with crisis behaviour in the workplace
- Be able to use suitable and acceptable physical interventions to reduce or manage risk behaviour in the workplace
- Be able to identify the impact of crisis events in the workplace
- Be able to identify and use post crisis responses in the workplace
Regulatory & Verification Details
- Qualification Number (QN)
- 601/1975/5
- Regulated Status
- Available to learners
- Awarding Body
- ProQual
- Qualification Type
- Occupational Qualification
- Operational Start
- Dec 2013