ProQual
Level 5
QN: 601/4757/X
Curriculum Active
ProQual Level 5 NVQ Diploma in Management and Leadership
Official qualification regulated by Ofqual, awarded by ProQual. Classified as a Vocationally-Related Qualification. Total guided learning hours: 974 hours.
Qualification Level
Level 5
Awarding Body
ProQual
Syllabus Units
37 Units
Guided Hours
974 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
ProQual Level 5 NVQ Diploma in Management and Leadership
Prioritising information for sales planning
Verified
Key Learning Objectives:
- Understand sources and types of information that support sales, Understand internal information that supports sales, Be able to carry out a business audit of the internal and external sales environment, Be able to use sales information to support the sales planning function
2
ProQual Level 5 NVQ Diploma in Management and Leadership
Establish business risk management processes
Verified
Key Learning Objectives:
- Evaluate the suitability of different risk management models for various organisational contexts
- Apply risk assessment techniques to identify and prioritise business risks
- Develop a comprehensive risk management process for a specific business scenario
- Implement risk mitigation strategies to address identified risks
- Monitor and review the effectiveness of risk management processes
- Recommend improvements to risk management processes based on evaluation findings
3
ProQual Level 5 NVQ Diploma in Management and Leadership
Conduct quality audits
Verified
Key Learning Objectives:
- Understand the principles underpinning the management of quality, Be able to prepare to carry out quality audits, Be able to conduct quality audits
4
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage physical resources
Verified
Key Learning Objectives:
- Be able to identify the need for physical resources, Be able to obtain physical resources, Be able to manage the use of physical resources
5
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage strategic marketing activities
Verified
Key Learning Objectives:
- Understand the strategic management of marketing activities, Be able to evaluate a market, Be able to develop a marketing communications strategy and plan, Be able to manage strategic marketing activities
6
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage knowledge in an organisation
Verified
Key Learning Objectives:
- Understand the principles of knowledge management, Be able to identify knowledge to be managed within an organisation, Be able to manage knowledge within an organisation
7
ProQual Level 5 NVQ Diploma in Management and Leadership
Developing sales proposals
Verified
Key Learning Objectives:
- Explain the purpose and key components of a sales proposal
- Analyse client requirements to tailor a sales proposal
- Develop a structured sales proposal that meets client needs
- Apply persuasive techniques to enhance proposal impact
- Evaluate the effectiveness of a sales proposal against objectives
- Recommend improvements to sales proposals based on evaluation
8
ProQual Level 5 NVQ Diploma in Management and Leadership
Develop working relationships with stakeholders
Verified
Key Learning Objectives:
- Analyse the range of stakeholders and their differing interests in an organisation
- Evaluate methods for determining the scope for collaboration with stakeholders
- Develop a plan to engage stakeholders in productive working relationships
- Implement strategies to build and maintain trust with stakeholders
- Monitor and evaluate the effectiveness of stakeholder relationships
- Recommend improvements to stakeholder relationships based on evaluation
9
ProQual Level 5 NVQ Diploma in Management and Leadership
Lead the development of a quality strategy
Verified
Key Learning Objectives:
- Understand the principles underpinning the development of a quality strategy, Be able to develop a quality strategy, Be able to manage quality
10
ProQual Level 5 NVQ Diploma in Management and Leadership
Develop and manage collaborative relationships with other organisations
Verified
Key Learning Objectives:
- Understand the principles of effective collaboration with other organisations, Be able to identify external collaborative relationships to be developed, Be able to collaborate with other organisations
11
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage a budget
Verified
Key Learning Objectives:
- Understand how to identify financial requirements, Understand how to set budgets, Be able to manage a budget, Be able to evaluate the use of a budget
12
ProQual Level 5 NVQ Diploma in Management and Leadership
Recruitment, selection and induction practice
Verified
Key Learning Objectives:
- Understand the principles and theories underpinning recruitment, selection and induction practice, Be able to recruit people into an organisation, Be able to select appropriate people for the role, Be able to induct people into an organisation
13
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage Health and Safety in own area of responsibility
Verified
Key Learning Objectives:
- Understand responsibilities and liabilities in relation to health and safety legislation, Understand how to assess, monitor and minimise health and safety risks in own area of responsibility, Be able to review health and safety policy in own area of responsibility, Be able to communicate health and safety policy in own area of responsibility, Be able to monitor health and safety in own area of responsibility
14
ProQual Level 5 NVQ Diploma in Management and Leadership
Review the quality of customer service
Verified
Key Learning Objectives:
- Understand how to review the quality of customer service, Be able to plan the measurement of customer service, Be able to evaluate the quality of customer service
15
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage a tendering process
Verified
Key Learning Objectives:
- Be able to develop a tender specification, Be able to manage a tendering exercise, Be able to negotiate the award of contracts
16
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage events
Verified
Key Learning Objectives:
- Understand the management of an event, Be able to manage the planning of an event, Be able to manage an event, Be able to follow up an event
17
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage customer service operations
Verified
Key Learning Objectives:
- Understand the management of customer service operations, Be able to plan customer service operations, Be able to manage customer service operations, Be able to prepare staff for the delivery of customer service, Be able to measure customer service performance
18
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage product and/or service development
Verified
Key Learning Objectives:
- Understand the development of new or improved products and/or services, Be able to establish the need for new or improved products and/or services, Be able to manage the development of new or improved products and/or services
19
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage a project
Verified
Key Learning Objectives:
- Understand the management of a project, Be able to plan a project, Be able to manage a project, Be able to evaluate the effectiveness of a project
20
ProQual Level 5 NVQ Diploma in Management and Leadership
Discipline and grievance management
Verified
Key Learning Objectives:
- Understand the principles supporting the management of discipline and grievance cases, Be able to manage a disciplinary case, Be able to manage a grievance
21
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage strategic change
Verified
Key Learning Objectives:
- Understand the management and evaluation of change, Be able to plan for strategic change, Be able to manage strategic change, Be able to evaluate strategic change
22
ProQual Level 5 NVQ Diploma in Management and Leadership
Provide leadership and management
Verified
Key Learning Objectives:
- Understand the principles supporting leadership and management, Be able to engage and inspire stakeholders and colleagues, Be able to deliver results
23
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage business risk
Verified
Key Learning Objectives:
- Understand the management of business risk, Be able to address business risk, Be able to mitigate business risk
24
ProQual Level 5 NVQ Diploma in Management and Leadership
Develop and maintain professional networks
Verified
Key Learning Objectives:
- Understand the principles of effective networking, Be able to identify professional networks for development, Be able to maintain professional networks
25
ProQual Level 5 NVQ Diploma in Management and Leadership
Promote equality of opportunity, diversity and inclusion
Verified
Key Learning Objectives:
- Understand the principles underpinning equality, diversity and inclusion in the workforce, Be able to evaluate organisational strategies, policies and practices which address equality, diversity and inclusion requirements, Be able to promote equality, diversity and inclusion policies and practices
26
ProQual Level 5 NVQ Diploma in Management and Leadership
Lead the development of a continuous improvement strategy
Verified
Key Learning Objectives:
- Evaluate the principles underpinning continuous improvement strategies
- Develop a continuous improvement strategy aligned with organisational objectives
- Plan the implementation of a continuous improvement strategy
- Manage the delivery of continuous improvement initiatives
- Monitor and evaluate the impact of continuous improvement activities
- Communicate the benefits of continuous improvement to stakeholders
- Review and adapt the continuous improvement strategy based on feedback
27
ProQual Level 5 NVQ Diploma in Management and Leadership
Lead the development of a knowledge management strategy
Verified
Key Learning Objectives:
- Explain the principles underpinning knowledge management
- Develop a knowledge management strategy
- Implement knowledge management processes
- Promote knowledge management across the organisation
- Evaluate the effectiveness of a knowledge management strategy
28
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage redundancy and redeployment
Verified
Key Learning Objectives:
- Understand the management of redundancy, Understand the principles of redeployment, Be able to manage a redundancy, Be able to manage the redeployment of staff
29
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage the impact of work activities on the environment
Verified
Key Learning Objectives:
- Understand how to support environmentally-friendly working practices, Be able to organise work so as to minimise the impact on the environment, Be able to manage the environmental impact of the use of resources
30
ProQual Level 5 NVQ Diploma in Management and Leadership
Encourage learning and development
Verified
Key Learning Objectives:
- Understand the principles of learning and development, Be able to support individuals' learning and development, Be able to evaluate individuals’ learning and development
31
ProQual Level 5 NVQ Diploma in Management and Leadership
Contribute to the design and development of an information system
Verified
Key Learning Objectives:
- Understand information system design requirements, Be able to contribute to the specification of an information system, Be able to recommend options for the development of an information system
32
ProQual Level 5 NVQ Diploma in Management and Leadership
Optimise the use of technology
Verified
Key Learning Objectives:
- Understand the principles underpinning the optimisation of technology, Be able to scope the use of technology, Be able to optimise the use of technological solutions, Be able to manage the use of technology
33
ProQual Level 5 NVQ Diploma in Management and Leadership
Design business processes
Verified
Key Learning Objectives:
- Analyse the suitability of different process design techniques for given business scenarios
- Apply process mapping tools to document an existing business process
- Design a new or improved business process to meet specified requirements
- Evaluate the effectiveness of a business process using appropriate performance metrics
- Justify recommendations for process improvements based on evidence
- Develop an implementation plan for a redesigned business process
34
ProQual Level 5 NVQ Diploma in Management and Leadership
Prepare for and support quality audits
Verified
Key Learning Objectives:
- Explain the principles of quality management and their application in an organisation
- Prepare an audit plan, including scope, criteria, and resources
- Conduct a pre-audit review of documentation and processes
- Support the audit process by facilitating access to information and personnel
- Analyse audit findings to identify non-conformities and areas for improvement
- Evaluate the effectiveness of corrective actions following an audit
35
ProQual Level 5 NVQ Diploma in Management and Leadership
Develop and implement an operational plan
Verified
Key Learning Objectives:
- Explain the principles of operational planning and their importance in achieving organizational objectives.
- Develop an operational plan that includes clear objectives, resource requirements, and timelines.
- Implement an operational plan by coordinating resources and communicating effectively with stakeholders.
- Evaluate the effectiveness of an operational plan using appropriate performance measures and feedback mechanisms.
36
ProQual Level 5 NVQ Diploma in Management and Leadership
Manage information systems
Verified
Key Learning Objectives:
- Evaluate the role of information systems in supporting organisational objectives
- Design information system processes that meet user and business requirements
- Implement information system processes in accordance with organisational policies and procedures
- Monitor the performance of an information system against agreed criteria
- Identify and implement improvements to an information system
- Ensure data security and integrity within an information system
- Communicate information system changes to stakeholders effectively
37
ProQual Level 5 NVQ Diploma in Management and Leadership
Contribute to the development of a strategic plan
Verified
Key Learning Objectives:
- Evaluate the principles of strategic planning and their application in an organisational context
- Analyse the internal and external factors that influence the development of a strategic plan
- Contribute to the development of a strategic plan by providing relevant information and recommendations
Regulatory & Verification Details
- Qualification Number (QN)
- 601/4757/X
- Regulated Status
- Available to learners
- Awarding Body
- ProQual
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Nov 2014