QNUK
Level 3
QN: 603/6399/X
Curriculum Active
QNUK Level 3 Extended Certificate in Spectator Safety Supervision (RQF)
Official qualification regulated by Ofqual, awarded by QNUK. Classified as a Occupational Qualification. Total guided learning hours: 418 hours.
Qualification Level
Level 3
Awarding Body
QNUK
Syllabus Units
14 Units
Guided Hours
418 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Deal with Incidents at Spectator Events
Verified
Key Learning Objectives:
- Understand how to deal with incidents at spectator events
- Be able to deal with incidents at spectator events
2
Develop and Sustain Productive Working Relationships with Stakeholders
Verified
Key Learning Objectives:
- Understand how to work with colleagues and stakeholders
- Understand how to monitor and review relationships with colleagues and stakeholders
- Understand how to deal with conflict of interest in relation to colleagues and stakeholders
- Be able to establish and monitor working relationships with colleagues and stakeholders
- Be able to work with colleagues and stakeholders
3
Develop your Knowledge, Skills and Competence
Verified
Key Learning Objectives:
- Know how to develop knowledge and competence
- Be able to develop knowledge and competence
4
Help to Manage and Resolve Conflicts
Verified
Key Learning Objectives:
- Understand how to engage with client groups in conflict situations
- Understand how to follow procedures to re
- solve conflict situations
- Be able to engage with client groups in conflict situations
- Be able to follow procedures to re
5
Manage and Maintain Stewarding in Designated Areas
Verified
Key Learning Objectives:
- Know how to manage and maintain stewarding in the designated area
- Know how to debrief stewards and check venue and equipment
- Be able to manage and maintain stewarding in the designated area
- Be able to debrief stewards and check venue and equipment
6
Manage Information for Action and Decision Making for Spectator Events
Verified
Key Learning Objectives:
- Know how to gather required information
- Know how to analyse information to support decision-making
- Know how to inform and advise others
- Be able to gather required information
- Be able to analyse information to support decision-making
- Be able to inform and advise others
7
Manage Initial Response to Significant or Major Incidents and Plan for Resilience
Verified
Key Learning Objectives:
- Know how to assess the risk and threat of an incident
- Know how to plan for the response to a significant or major incident
- Know how to manage the initial response to a significant or major incident
- Know how to manage post incident recovery
- Be able to assess the risk and threat of an incident
- Be able to plan for the response to a significant or major incident
- Be able to manage the initial response to a significant or major incident
- Be able to manage post incident recovery
8
Manage Resources for Safety and Security at Spectator Events
Verified
Key Learning Objectives:
- Understand how to plan the use of resources
- Understand how to obtain resources
- Understand how to ensure the availability of resources
- Understand how to monitor the use of resources
- Plan the use of resources
- Obtain resources
- Ensure the availability of resources
- Monitor the use of resources
9
Manage Risks in Crowded Places
Verified
Key Learning Objectives:
- Know how to identify threats and hazards and assess the risks to the event
- Know how to specify and agree control measures
- Be able to identify threats and hazards and assess the risks to the event
- Be able to specify and agree control measures
10
Manage the Efficient Use of Resources
Verified
Key Learning Objectives:
- Know how to manage the use of resources
- Be able to manage the use of resources
11
Manage the Safety and Security of People at Spectator Events
Verified
Key Learning Objectives:
- Know how to ensure the readiness of the venue and resources prior to events
- Know how to monitor and co-ordinate organisational measures during events
- Ensure the readiness of the venue and resources prior to events
- Monitor and co-ordinate organisational measures during events
12
Monitor and Solve Customer Service Problems
Verified
Key Learning Objectives:
- Understand how to monitor and solve customer service problems
- Be able to solve immediate customer service problems
- Be able to identify repeated customer service problems and options for solving them
- Be able to take action to avoid the repetition of customer service problems
13
Plan for the Safety of People at a Spectator Event
Verified
Key Learning Objectives:
- Know how to plan for events
- Know how to produce
- review and evaluate plans
- Be able to plan for events
- Be able to produce
14
Prepare Stewards and Venues for Spectator Events
Verified
Key Learning Objectives:
- Know how to assign responsibilities to stewards
- Know how to brief stewards on arrangements for events
- Know how to check the venue before events
- Be able to assign responsibilities to stewards
- Be able to brief stewards on arrangements for events
- Be able to check the venue before events
Regulatory & Verification Details
- Qualification Number (QN)
- 603/6399/X
- Regulated Status
- Available to learners
- Awarding Body
- QNUK
- Qualification Type
- Occupational Qualification
- Operational Start
- Jan 2021