QUALIFI
Level 3
QN: 603/4400/3
Curriculum Active
Qualifi Level 3 Diploma in Hospitality and Tourism Management
Official qualification regulated by Ofqual, awarded by QUALIFI. Classified as a Vocationally-Related Qualification. Total guided learning hours: 900 hours.
Qualification Level
Level 3
Awarding Body
QUALIFI
Syllabus Units
4 Units
Guided Hours
900 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Introduction to Customer Service for Hospitality and Tourism
Verified
Key Learning Objectives:
- Understand the principles of customer service.
- Understand how customer service is affected by corporate policy.
- Contribute to improvements in the quality of customer care delivered by a hospitality or tourism organisation.
2
Introduction to Marketing for Hospitality and Tourism
Verified
Key Learning Objectives:
- Assess how a hospitality or tourism organisation is affected by the challenges of its external environment.
- Contribute to the development ofa marketing mix for hospitality ortourism organisation
3
Introduction to the Hospitality Industry
Verified
Key Learning Objectives:
- Understand the nature of the hospitality industry.
- Understand the operations of hotels.
- Understand the range of food and drink service establishments.
4
Introduction to the Tourism Industry
Verified
Key Learning Objectives:
- Understand the nature of the tourism industry.
- Understand the role of the tour operator.
- Understand the role of the travel agent.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/4400/3
- Regulated Status
- Available to learners
- Awarding Body
- QUALIFI
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Apr 2019