Qualifications Scotland
Level 2
QN: 603/3979/2
Curriculum Active
Qualifications Scotland Level 2 Certificate in Introduction to the Role of the Professional Taxi and Private Hire Driver
Official qualification regulated by Ofqual, awarded by Qualifications Scotland. Classified as a Occupational Qualification. Total guided learning hours: 82 hours.
Qualification Level
Level 2
Awarding Body
Qualifications Scotland
Syllabus Units
9 Units
Guided Hours
82 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Taxi and Private Hire: Maintain the Safety of the Licensed Vehicle
Verified
Key Learning Objectives:
- Know how to prepare the vehicle for customer hire or statutory inspection.2.
- Know the importance of regular vehicle inspection and servicing to maintain vehicle safety and efficiency.3.
- Describe how a driver can monitor vehicle systems and take the appropriate remedial action.
2
Taxi and Private Hire: Safely Transport Passengers
Verified
Key Learning Objectives:
- Know how ‘fitness to drive’ is essential when undertaking hire and reward work.2.
- Know how to transport passengers in safety and comfort.
3
Taxi and Private Hire: Workplace Health and Safety
Verified
Key Learning Objectives:
- Know how to identify and re
- solve hazards and risks to health and safety
- Know how drivers can protect themselves and their customers from hazards and risks
- Know how to respond to an emergency or an incident when carrying passengers for hire and reward
4
Taxi and Private Hire: Mobility and Wheelchair Assistance
Verified
Key Learning Objectives:
- Know the regulations designed to assist passengers with a disability in wheelchairs.2.
- Describe the different customer impairments and assistance measures that a driver should recognise.3.
- Know how to match the requirements of customers with a disability with the correct service.4.
- Know how to provide safe assistance to customers who wish to transfer to an accessible vehicle.5.
- Demonstrate safe wheelchair assistance to passengers with a disability who require entry and exit to and from an accessible vehicle.6. Provide safe assistance for passengers who wish to transfer from their wheelchair to a vehicle seat.
5
Taxi and Private Hire: Plan Routes and Fares
Verified
Key Learning Objectives:
- Know how to use a range of navigational and communication tools for accurate route planning.2.
- Know the rules, safety measures and road restrictions related to picking up and setting down passengers.3.
- Understand the requirements for displaying or quoting hire charges for regulated or unregulated fares.
6
Taxi and Private Hire: Professional Customer Service
Verified
Key Learning Objectives:
- Understand the importance of providing professional customer service in a competitive market.2.
- Explain the importance of delivering a professional service to all sections of the community
- Know how to successfully communicate with colleagues and customers.
7
Taxi and Private Hire: Safely Transport School Age Children
Verified
Key Learning Objectives:
- Know the role and responsibilities of the qualified driver and escort when undertaking the transport of school age children.2.
- Know the importance of good communications and contingency planning when transporting school age children.3.
- Know how to safeguard school age children from potential ab
- use and harm.
8
Taxi and Private Hire: The Licensing Regulations (England)
Verified
Key Learning Objectives:
- Know the requirements to acquire, hold and retain a licence to drive and work within the taxi and private hire industry
- Know the rules and regulations pertaining to the licence application and operation of a licensed taxi or private hire vehicle.3.
- Know how to work within the regulatory frame
- work for carrying passengers for hire and reward.4.
- Know the duties and responsibilities of the licensed operator.
9
Taxi and Private Hire: Transport Luggage and Parcels
Verified
Key Learning Objectives:
- Know the driver responsibilities in relation to accepting, loading and transporting parcels and luggage.2.
- Know how to carry out lost property checks and take the appropriate steps to contact the owner.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/3979/2
- Regulated Status
- Available to learners
- Awarding Body
- Qualifications Scotland
- Qualification Type
- Occupational Qualification
- Operational Start
- Feb 2019