Qualifications Scotland
    Level 3
    QN: 601/6528/5
    Curriculum Active

    Qualifications Scotland Level 3 Diploma In Supervision of Port and Maritime Operations

    Official qualification regulated by Ofqual, awarded by Qualifications Scotland. Classified as a Occupational Qualification. Total guided learning hours: 1325 hours.

    Qualification Level
    Level 3
    Awarding Body
    Qualifications Scotland
    Syllabus Units
    43 Units
    Guided Hours
    1325 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Assess individuals using a range of methods in a port environment

    Verified
    Key Learning Objectives:
    • Understand expectations in relation to assessing individuals
    • Know how to evaluate own assessment practice
    • Be able to undertake assessment of individuals
    2

    Assist with planning vessel movements within the port area

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for assisting with planning vessel movements within the port area
    • Understand the factors which impact on vessel movements, Assist with planning vessel movements in a port
    3

    Conduct an assessment of risks in a port environment

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for conducting an assessment of risks
    • Know how to carry out an assessment of risks
    • Be able to prepare to conduct an assessment of risks in the workplace
    • Be able to conduct an assessment of risks
    4

    Contribute to the provision and control of moorings

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for contributing to the provision and control of moorings
    • Understand mooring operations
    • Be able to contribute to the control of moorings
    5

    Control and monitor loading and discharge operations within a port

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for loading and discharge operations
    • Understand the loading and discharge operations within a port
    • Demonstrate safe control and monitoring of load and discharge operations in a port
    6

    Control and navigate port craft

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for controlling and navigating port craft
    • Understand the navigation of port craft
    • Know the factors which impact on the navigation of port craft
    • Be able to prepare for the navigation of port craft
    • Demonstrate the safe control and navigation of port craft
    7

    Control load storage operations within a port

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisational requirements for controlling storage operations
    • Understand the load storage operations within a port
    • Demonstrate controlling load storage operations
    8

    Coordinate and control bridge operations

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for coordinating and controlling bridge operations
    • Understand bridge operations
    • Understand the factors impacting on bridge operations
    • Be able to prepare for bridge operations
    • Demonstrate safe coordination and control of bridge operations in a port
    9

    Coordinate and control lock and lock gate operations

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisational requirements for controlling lock and lock gate operations
    • Understand lock and lock gates operations
    • Understand the factors impacting on lock gate operations
    • Be able to prepare for lock gate operations
    • Demonstrate safe control of lock and lock gates operations in a port
    10

    Coordinate and control the use of weighbridges

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for using weighbridges
    • Understand the use of weighbridges
    • Demonstrate safe coordination and control of weighbridges
    11

    Coordinate and control vessel berthing operations

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for vessel berthing operations
    • Understand vessel berthing operations
    • Understand the factors which impact on berthing operations
    • Be able to plan for vessel berthing
    • Demonstrate safe coordination and control of vessel berthing operations in a port
    12

    Develop procedures to control risks to health, safety and security in a port

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for developing procedures to control risks to health, safety and security
    • Understand the process for developing procedures to control risks to health, safety and security
    • Be able to develop procedures to control risks to health, safety and security
    13

    Develop working relationships with colleagues in a port environment

    Verified
    Key Learning Objectives:
    • Understand how to develop productive working relationships
    • Develop working relationships within the port environment
    14

    Emergency First Aid in Response to Maritime Accidents or Medical Emergencies

    Verified
    Key Learning Objectives:
    • Understand the types of accidents or medical emergencies that may occur
    • Know what to do in case of an accident or medical emergency
    • Understand how to apply elementary first aid techniques
    • Know how to adjust responses according to circumstances
    • Know how to move casualties
    15

    Enable learning through coaching in a port environment

    Verified
    Key Learning Objectives:
    • Understand how coaching is used to enable learning
    • Be able to carry out coaching with individuals or teams
    16

    Encourage innovation in teams within a port environment

    Verified
    Key Learning Objectives:
    • Know how to manage innovation within the team
    • Know how to develop and encourage ideas from the team
    • Be able to work with the team to develop a plan
    • Be able to encourage and support innovation
    17

    Ensure the operational readiness of the port terminal

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements to ensure the operational readiness of the port terminal
    • Understand how to plan for the operational readiness of the port terminal
    • Be able to plan for the operational readiness of the port terminal
    • Demonstrate safe ways of working in the port
    18

    Implement change in a port environment

    Verified
    Key Learning Objectives:
    • Understand how to manage the implementation of change
    • Know how to monitor and evaluate the implementation of change
    • Be able to implement change in a port environment
    • Be able to monitor and evaluate the effectiveness of the implementation of change plans
    19

    Improve customer service

    Verified
    Key Learning Objectives:
    • Be able to improve communication with customers
    • Be able to balance the needs of customer and the organisation
    • Be able to exceed customer expectations
    • Understand how to improve the customer relationship
    20

    Liaise and develop professional working relationships with third parties

    Verified
    Key Learning Objectives:
    • Understand relationships with third parties, Liaise and develop professional working relationships with third parties
    21

    Manage own professional development within an organisation

    Verified
    Key Learning Objectives:
    • Be able to assess own career goals and personal development.
    • Be able to set personal work objectives.
    • Be able to produce a personal development plan.
    • Be able to implement and monitor own personal development plan.
    22

    Manage port users in an emergency

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for managing port users in an emergency
    • Understand the management of port users in an emergency
    • Demonstrate safe management of port users in an emergency
    23

    Manage the movement of passenger luggage in a port terminal

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for moving passenger luggage
    • Understand the management of passenger luggage in a port environment
    • Be able to plan the movement of passenger luggage in a port environment
    • Demonstrate safe operations in a port environment
    24

    Manage the movement of passengers within a port terminal

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for the movement of passengers
    • Understand how to manage the movement of passengers
    • Be able to plan the movement of passengers in a port terminal
    • Demonstrate safe operations in a port environment
    25

    Monitor and solve customer service problems

    Verified
    Key Learning Objectives:
    • Be able to solve immediate customer service problems
    • Be able to identify options for solving repeated customer service problems
    • Be able to take action to avoid the repetition of customer service problems
    • Understand how to monitor and solve customer service problems
    26

    Monitor procedures to control risks to health, safety and security in ports

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for controling risks to health, safety and security
    • Understand the monitoring procedures to control risk to health, safety and security
    • Demonstrate monitoring of procedures to control risks to health, safety and security
    27

    Organise and deliver customer service

    Verified
    Key Learning Objectives:
    • Understand how to organise customer service delivery
    • Be able to plan the delivery of customer service
    • Be able to deliver customer service
    28

    Plan and coordinate routine maintenance of port plant and equipment

    Verified
    Key Learning Objectives:
    • Understand the legislation, guidance and organisational requirements when planning and coordinating maintenance of port plant and equipment
    • Be able to plan and coordinate maintenance of port plant and equipment
    29

    Plan and implement lifting operations within a port environment

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for planning and implementing a lifting plan
    • Demonstrate safe planning and implementation of lifting operations in a port
    30

    Plan change in a port environment

    Verified
    Key Learning Objectives:
    • Understand the factors which influence change in an organisation
    • Understand the theories and organisational requirements for planning change
    • Be able to plan change in a port environment
    • Communicate plans for change
    31

    Plan load storage within a port environment

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for load storage within a port environment
    • Understand the planning of load storage
    • Be able to plan load storage operations
    32

    Plan vessel loading and discharge within a port environment

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for vessel loading and discharge within a port environment
    • Understand the loading and discharge operation
    • Be able to prepare a plan for vessel loading and discharge operations in a port
    33

    Promote and maintain health, safety and security in a port

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for promoting health, safety and security
    • Understand the promotion and maintenance of health, safety and security
    • Be able to promote and maintain health, safety and security
    34

    Promote equality of opportunity and diversity in a port environment

    Verified
    Key Learning Objectives:
    • Understand the organisational requirements for promoting equality and diversity
    • Be able to demonstrate the promotion of equality and diversity
    35

    Provide information to facilitate vessel movements

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for vessel movements
    • Understand vessel movement in a port
    • Be able to provide information to facilitate vessel movements
    36

    Provide leadership for your team in logistics operations

    Verified
    Key Learning Objectives:
    • know how to provide leadership for own team in logistics operations
    • be able to provide leadership in own team in logistics operations
    37

    Provide learning opportunities for individuals in a port environment

    Verified
    Key Learning Objectives:
    • Understand the policies and procedures for providing learning opportunities
    • Know how to provide learning opportunities for individuals
    • Be able to plan learning opportunities
    • Be able to provide learning opportunities for individuals
    38

    Respond to an incident within a port environment

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for responding to incidents in ports
    • Know own limits of responsibility
    • Be able to respond to an incident
    39

    Take action to reduce risks to health and safety in a port

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for reducing risks to health and safety in a port
    • Be able to identify the hazards and evaluate the risks in the port environment
    • Be able to reduce the risks to health and safety
    40

    Undertake initial investigations into incidents in ports

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements to undertake investigations into incidents in ports
    • Demonstrate safe investigations into incidents in ports
    41

    Undertake port health, safety and security inspections

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for undertaking port health, safety and security inspections
    • Understand the health, safety and security inspection
    • Be able to prepare to undertake port health, safety and security inspections
    • Be able to undertake port health and safety inspections
    42

    Work with others to improve customer service in ports

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for improving customer service
    • Know how work with others to improve customer service
    • Work with others to improve customer service operations in a port
    • Monitor own performance when improving customer service
    • Monitor team performance when improving customer service
    43

    Work with others to protect the port environment

    Verified
    Key Learning Objectives:
    • Understand the relevant legislation, guidance and organisation requirements for protecting the port environment
    • Be able to identify risks to the environment in the port environment
    • Be able to reduce the risks to the environment

    Regulatory & Verification Details

    Qualification Number (QN)
    601/6528/5
    Regulated Status
    Available to learners
    Awarding Body
    Qualifications Scotland
    Qualification Type
    Occupational Qualification
    Operational Start
    Jul 2015
    Operational End
    Aug 2026