SEG Awards
Level 3
QN: 601/8934/4
Curriculum Active
SEG Awards Level 3 Award In MOT Test Centre Management (VRQ)
Official qualification regulated by Ofqual, awarded by SEG Awards. Classified as a Occupational Qualification. Total guided learning hours: 16 hours.
Qualification Level
Level 3
Awarding Body
SEG Awards
Syllabus Units
4 Units
Guided Hours
16 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Know how to deal with customer service problems within a vehicle test centre
Verified
Key Learning Objectives:
- Understand how to deal with customer service problems within a vehicle test centre
- Know how to prevent customer service problems from re-occurring within a vehicle test centre
2
Know how to manage the legislative and compliance requirements of a vehicle test centre
Verified
Key Learning Objectives:
- Understand their responsibilities for maintaining health and safety in vehicle test centres
- Know the requirements for carrying out prechecks in vehicle test centre
- Know how to comply with the legal requirements for carrying out vehicle tests
- Know the information required for compliance as a vehicle test centre
- Understand responsibilities for maintaining compliance with the requirement for authorisation
3
Understand how to develop and supervise staff within a vehicle test centre
Verified
Key Learning Objectives:
- Understand their own responsibility to others within a vehicle test centre
- Know how to keep themselves and others up to date within a vehicle test centre
- Understand the importance of monitoring performance within a vehicle test centre
4
Understand vehicle test centre quality systems and quality audits.
Verified
Key Learning Objectives:
- Understand quality management systems and methods within a vehicle test centre
- Understand the requirements of a quality audit within a vehicle test centre
- Understand how to prepare your vehicle test centre for a quality audit
Regulatory & Verification Details
- Qualification Number (QN)
- 601/8934/4
- Regulated Status
- Available to learners
- Awarding Body
- SEG Awards
- Qualification Type
- Occupational Qualification
- Operational Start
- Jun 2016