SEG Awards
Level 3
QN: 610/6757/X
Curriculum Active
SEG Awards Level 3 Diploma in Adult Care
Official qualification regulated by Ofqual, awarded by SEG Awards. Classified as a Occupational Qualification. Total guided learning hours: 1564 hours.
Qualification Level
Level 3
Awarding Body
SEG Awards
Syllabus Units
59 Units
Guided Hours
1564 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Administer Medication to Individuals and Monitor the Effects
Verified
Key Learning Objectives:
- Understand legislation, policy and procedures relevant to administration of medication
- Know about common types of medication and their use
- Understand procedures and techniques for the administration of medication
- Be able to prepare for the administration of medication
- Be able to administer and monitor medication
2
Carry out Comprehensive Substance Misuse Assessment
Verified
Key Learning Objectives:
- Understand the signs and implications of a range of substance mis
- use related problems
- Understand the range of substance mis
- use services and interventions
- Prepare for comprehensive substance mis
- use assessment
- Assess possible risks to the individual
- Assess individuals’ substance mis
- use and related problems
- Follow up the assessment process
3
Carry out Initial Assessments to Identify and Prioritise the needs of Substance Misusers
Verified
Key Learning Objectives:
- Understand the range of different substances and their effects
- Evaluate individuals’ substance mis
- use and understanding of substance mis
- use services
- Assess individuals’ needs and appropriate interventions
- Make referrals to substance mis
4
Continuous Personal Development in Adult Care Settings
Verified
Key Learning Objectives:
- Know what is required to be competent in own role
- Be able to demonstrate commitment to own development
- Understand the value of reflective practice
- Be able to use reflective practice to improve ways of working
- Be able to develop leadership behaviours
5
Contribute to Effective Team Working in Health and Social Care or Children and Young People’s Settings
Verified
Key Learning Objectives:
- Understand theories of teams and team working
- Understand the principles that underpin effective team
- Be able to work as part of a team
- Be able to support individual team members
- Be able to review the work of the team
6
Diabetes Awareness
Verified
Key Learning Objectives:
- Understand diabetes and the associated implications
- Know the most common types of diabetes and their causes
- Understand how to implement a person-centred approach when supporting individuals with diabetes
- Understand the nutritional needs of individuals with diabetes
- Understand factors relating to an individual's experience of diabetes
- Understand the importance of monitoring diabetes
- Understand the links between diabetes and other conditions
7
Digital Health and Care Technologies
Verified
Key Learning Objectives:
- Understand how digital technologies and online platforms can support improved health outcomes
- Understand the role of personalised and connected health technologies in promoting better health and care
- Be able to evaluate how digital tools and data technologies contribute to health research and surveillance
- Be able to evaluate how communication and media technologies can be applied to health education and promotion
8
Duty of Care in Adult Care Settings
Verified
Key Learning Objectives:
- Understand how duty of care contributes to safe practice
- Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
- Know how to respond to concerns and complaints
- Know how to recognise and respond to adverse events, incidents, errors and near misses
9
End of Life and Dementia Care
Verified
Key Learning Objectives:
- Understand considerations for individuals living with dementia at end of life
- Understand how to support individuals living with dementia affected by pain and distress at end of life
- Understand how to support carers of individuals living with dementia at end of life
10
General Health and Safety Policies and Procedures in Adult Care Settings
Verified
Key Learning Objectives:
- Understand own responsibilities, and the responsibilities of others, relating to health and safety
- Understand procedures for responding to accidents and sudden illness
- Be able to carry out own responsibilities for health and safety
11
Handling Information in Adult Care Settings
Verified
Key Learning Objectives:
- Understand requirements for handling information in care settings
- Implement good practice in handling information
12
Health and Safety in Adult Care (Topics) Settings
Verified
Key Learning Objectives:
- Be able to move and handle equipment and other objects safely
- Know how to handle hazardous substances and materials
- Know how to promote fire safety in the work setting
- Be able to implement security measures in the work setting
13
Identify and Act upon Immediate Risk of Danger to Substance Misusers
Verified
Key Learning Objectives:
- Identify immediate risk of danger to substance misusers
- Act upon immediate risk of danger to substance misusers
14
Increase Awareness about Drugs, Alcohol or other Substances with Individuals and Groups
Verified
Key Learning Objectives:
- Understand legislation and policy relevant to substance use
- Understand substance use, its effects and treatments
- Be able to identify individuals’ knowledge and values about substances
- Increase individuals’ knowledge and understanding of substances
15
Introduction to Personalisation in Social Care
Verified
Key Learning Objectives:
- Understand the meaning of personalisation in social care
- Understand systems that support personalisation
- Understand how personalisation affects the way support is provided
- Understand how to apply personalisation in practice
16
IT Security for Users
Verified
Key Learning Objectives:
- Be able to select
- use and develop appropriate procedures to monitor and minimise security risk to IT systems and data in own adult care services
17
Manage Conflict within a Team
Verified
Key Learning Objectives:
- Understand the principles of conflict management
- Be able to reduce the potential for conflict within a team
- Be able to deal with conflict within a team
18
Manage Team Performance
Verified
Key Learning Objectives:
- Understand the management of team performance
- Be able to allocate and assure the quality of work
- Be able to manage communications within a team
19
Move and Position Individuals in Accordance with their Care Plan
Verified
Key Learning Objectives:
- Understand current legislation, national guidelines, policies, procedures and protocols in relation to moving and positioning individuals
- Understand anatomy and physiology in relation to moving and positioning individuals
- Be able to minimise risk before moving and positioning individuals
- Be able to move and position an individual
- Know when to seek advice and/or assistance from others when moving and positioning an individual
20
Neurodiversity in Adult Care
Verified
Key Learning Objectives:
- Understand the concept of neurodiversity
- Be able to recognise strengths, communication styles, and support needs
- Be able to apply person-centred and inclusive support strategies
- Know how to support behaviour and emotional regulation
- Understand safeguarding and wellbeing for neurodivergent people
- Understand legal and ethical responsibilities
- Know how to work collaboratively to support neurodivergent
- Be able to reflect on own practice and development
21
Person-Centred Practice in Adult Care Settings
Verified
Key Learning Objectives:
- Understand the application of person-centred practices in care settings
- Understand the importance of individuals’ relationships
- Be able to work in a person-centred way
22
Personal Well-being in Adult Care Settings
Verified
Key Learning Objectives:
- Understand own wellbeing
- Understand the importance of maintaining and improving own wellbeing
- Know how to maintain and improve own wellbeing
- Know how to manage own stress and anxiety, what is meant by ‘stress’ and ‘anxiety
23
Principles of Infection Prevention and Control in Adult Care Settings
Verified
Key Learning Objectives:
- Understand how to prevent and control the spread of infection
- Be able to prevent and control the spread of infection
24
Principles of Leadership and Management
Verified
Key Learning Objectives:
- Understand the principles of effective decision making
- Understand leadership styles and models
- Understand the role, functions and processes of management
- Understand performance management
25
Promote Active Support
Verified
Key Learning Objectives:
- Understand how active support is linked to the values of person-centred ways of working
- Be able to interact positively with individuals to promote active participation
- Be able to develop and implement person-centred daily plans to promote active participation
- Be able to use person-centred records to evaluate an individual’s active participation in activities
26
Promote Positive Behaviour
Verified
Key Learning Objectives:
- Understand how legislation, frameworks, codes of practice and policies relate to positive behaviour support
- Be able to promote positive behaviour
- Understand the context and use of proactive and reactive strategies
- Understand the use of restrictive interventions
- Be able to respond appropriately to incidents of challenging behaviour
- Be able to support individuals and others following an incident of challenging behaviour
- Be able to review and revise approaches to promoting positive behaviour
27
Promoting Choice and Independence in Adult Care Settings
Verified
Key Learning Objectives:
- Be able to promote individuals’ rights to make choices
- Be able to promote individuals’ independence
- Understand the role of risk assessments in promoting person-centred approaches, choice, and independence
28
Promoting Equality, Diversity, Inclusion, and Human Rights in Adult Care Settings
Verified
Key Learning Objectives:
- Understand influencers on working practices to promote equality, diversity, inclusion, and human rights
- Understand the importance of equality, diversity, inclusion, and human rights within your work setting
- Know how to promote equality, diversity, inclusion, and human rights
- Work in an inclusive way
29
Provide Support to Maintain and Develop Skills for Everyday Life
Verified
Key Learning Objectives:
- Understand the context of supporting skills for everyday life
- Be able to support individuals to plan for maintaining and developing skills for everyday life
- Be able to support individuals to retain, regain or develop skills for everyday life
- Be able to evaluate support for developing or maintaining skills for everyday life
30
Safeguarding in Adult Care Settings
Verified
Key Learning Objectives:
- Understand the national and local context of safeguarding and protection from ab
- use and neglect
- Know how to recognise signs of ab
- Understand ways to reduce the likelihood of ab
- use or neglect occurring
- Know how to respond to suspected or disclosed ab
- Know how to recognise and report unsafe practices
- Understand the principles of online safety
31
Specialist Software
Verified
Key Learning Objectives:
- Input and combine adult care service data and information using specialist software
- Create and modify appropriate structures to organise and retrieve adult care service data and information efficiently
- Exploit the functions of the software effectively to process and present information
32
Stroke Awareness
Verified
Key Learning Objectives:
- Know what a stroke is
- Know how to recognise stroke
- Understand the management of risk factors for stroke
- Understand the importance of emergency response and treatment for stroke
- Understand the management of stroke
33
Support Individuals to Maintain Personal Hygiene
Verified
Key Learning Objectives:
- Understand the importance of good personal hygiene
- Be able to support individuals to maintain personal hygiene
- Understand when poor hygiene may be an indicator of other underlying personal issues
34
Support Individuals who are Substance Users
Verified
Key Learning Objectives:
- Understand about different substances, their effects and how they might be used
- Enable individuals to adopt safe practices associated with substance use
- Support individuals when they have used substances
- Support individuals in reducing substance use
35
Support Individuals with Autistic Spectrum Conditions
Verified
Key Learning Objectives:
- Understand legislative frameworks that relate to autistic people
- Understand the main characteristics of autistic spectrum conditions
- Be able to support autistic people
- Be able to support autistic people. with verbal and non-verbal communication
- Be able to support individuals with transitions and change
36
Support individuals with multiple conditions and/or disabilities
Verified
Key Learning Objectives:
- Understand the impact of multiple conditions and/or disabilities on individuals
- Understand own role in supporting individuals with multiple conditions and/or disabilities
- Understand the support available for individuals with multiple conditions and/or disabilities
- Be able to assist individuals with multiple conditions and/or disabilities
- Be able to evaluate the support provided to an individual to engage in activities
37
Support Individuals with Specific Communication Needs
Verified
Key Learning Objectives:
- Understand an individual’s specific communication needs
- Understand how to support the use of communication technology and aids
- Be able to contribute to identifying and addressing specific communication needs of individuals
- Be able to interact with individuals using their preferred communication method
- Be able to promote communication between individuals and others
- Be able to review an individual’s communication needs and the support provided
38
Support Person-Centred Thinking and Planning
Verified
Key Learning Objectives:
- Understand the principles and practice of person-centred thinking, planning and reviews
- Understand the context within which person-centred thinking and planning takes place
- Understand own role in person- centred planning
- Be able to apply person-centred planning in relation to own life
- Be able to implement person-centred thinking, planning and reviews
39
Support use of Medication in Adult Care Settings
Verified
Key Learning Objectives:
- Understand the legislative frame
- work underpinning the use of medication in adult care settings
- Know about common types of medication and their use
- Understand roles and responsibilities in the use of medication in adult care settings
- Understand techniques for administering medication
- Be able to receive, store and dispose of medication supplies safely
- Know how to promote the rights of the individual when managing medication
- Be able to support use of medication
- Be able to record and report on use of medication
40
Supporting Individuals to Live at Home
Verified
Key Learning Objectives:
- Understand the principles of supporting individuals to live at home
- Be able to contribute to planning support for living at home
- Be able to work with individuals to secure additional services and facilities to enable them to live at home
- Be able to work in partnership to introduce additional services for individuals living at home
- Be able to contribute to reviewing support for living at home
41
Trauma-Informed Care
Verified
Key Learning Objectives:
- Understand the concept and impact of trauma
- Understand the key principles of trauma-informed care
- Understand the role of relationships and communication in trauma-informed care
- Know how to apply trauma-informed approaches in practice
- Understand professional boundaries, safeguarding, and ethical considerations
- Understand the importance of reflective practice and self-care in trauma-informed work
42
Understand and Enable Interaction and Communication with Individuals living with Dementia
Verified
Key Learning Objectives:
- Understand the factors that can affect interactions and communication of individuals living with dementia
- Be able to communicate with an individual living with dementia using a range of verbal and non-verbal techniques
- Be able to communicate positively with an individual living with dementia by valuing their individuality
- Be able to use positive interaction approaches with individuals living with dementia
43
Understand and Promote Personal Health and Well-being in Adult Care Settings
Verified
Key Learning Objectives:
- Understand the importance of individuals’ wellbeing
- Know how to monitor individuals’ health and wellbeing
- Be able to assess and respond to changes in an individual’s health and wellbeing
- Be able to promote individuals’ health and wellbeing
44
Understand Effective Communication in Adult Care Settings
Verified
Key Learning Objectives:
- Understand why effective communication is important in the work setting
- Understand the variety in peoples’ communication needs and preferences
- Be able to communicate effectively with others
- Meet the communication and language needs, wishes and preferences of individuals
- Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs, and preferences
- Understand confidentiality in care settings
45
Understand how to Provide Support when Working in End of Life Care
Verified
Key Learning Objectives:
- Understand current approaches to end of life care
- Understand an individual's response to their anticipated death
- Understand factors regarding communication for those involved in end of life care
- Understand how to support those involved in end of life care situations
- Understand how symptoms might be identified in end of life care
- Understand advance care planning
46
Understand how to Support Autistic People
Verified
Key Learning Objectives:
- Understand the legal and policy frame
- work that underpins practice in the support of autistic people
- Understand the core characteristics of autistic spectrum conditions
- Understand how autistic spectrum conditions can impact on the lives of individuals and those around them
- Understand different theories and concepts about autism
- Understand how to achieve effective communication with autistic people
- Understand how to support autistic people
47
Understand Mental Capacity and Restrictive Practices in Adult Care Settings
Verified
Key Learning Objectives:
- Understand the principles of mental capacity
- Understand the application of the principles of mental capacity and consent
- Understand restrictive practices
48
Understand Mental Health Problems
Verified
Key Learning Objectives:
- Understand the types of mental ill health
- Understand the impact of mental ill health on individuals and others in their social net
49
Understand Mental Well-Being and Mental Health Promotion
Verified
Key Learning Objectives:
- Understand different views on the nature of mental well-being and mental health
- Know how to implement an effective strategy for promoting mental well-being and mental health with individuals and groups
50
Understand Physical Disability
Verified
Key Learning Objectives:
- Understand the importance of differentiating between the individual and the disability
- Understand the concept of physical disability
- Understand the impact of living with a physical disability within society
- Understand the importance of promoting inclusion and independence
51
Understand Professional Supervision Practice
Verified
Key Learning Objectives:
- Understand the purpose of supervision
- Understand how the principles of supervision can be used to inform performance management
- Understand how to support individuals through professional supervision
- Understand how professional supervision supports performance
52
Understand Sensory Loss
Verified
Key Learning Objectives:
- Understand the factors that impact on an individual with sensory loss
- Understand the importance of effective communication for individuals with sensory loss
- Understand the main causes and conditions of sensory loss
- Know how to recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken
53
Understand Stroke Care Management
Verified
Key Learning Objectives:
- Understand how to support individuals to develop stroke care management according to legislation, policy and guidance
- Understand communication factors affecting individuals following a stroke
- Understand changing physical needs of individuals affected by stroke
- Understand the impact of the effects of stroke on recovery
- Understand the associated complications for an individual with stroke
- Understand the importance of adopting a person-centred approach in stroke care management
54
Understand the Administration of Medication to Individuals with Dementia using a Person-Centred Approach
Verified
Key Learning Objectives:
- Understand the common medications available to, and appropriate for, individuals living with dementia
- Understand how to provide person-centred care to individuals with dementia
55
Understand the Context of Supporting Individuals with Learning Disabilities
Verified
Key Learning Objectives:
- Understand how legislation and policies supporting individuals with learning disabilities
- Understand the nature, causes and characteristics of learning disability
- Understand the historical context of learning disability
- Understand the principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities
- Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family carers
- Understand how to promote effective communication with individuals with learning disabilities
56
Understand the Impact of Acquired Brain Injury on Individuals
Verified
Key Learning Objectives:
- Understand acquired brain injury
- Understand the impact on individuals of acquired brain injury
- Understand the specialist communication needs of an individual with acquired brain injury
- Understand the impact that personality changes can have on an individual and those providing support
- Understand the impact of challenging behaviour
57
Understand the Process and Experience of Dementia
Verified
Key Learning Objectives:
- Understand the neurology of dementia
- Understand the impact of recognition and diagnosis of dementia
- Understand how dementia care must be underpinned by a person centred approach
58
Understand the role of Communication and Interactions with Individuals living with Dementia
Verified
Key Learning Objectives:
- Understand that individuals living with dementia may communicate in different ways
- Understand the importance of positive interactions with individuals living with dementia
- Understand the factors which can affect interactions and communication of individuals living with dementia
59
Ways of Working in Adult Care Settings
Verified
Key Learning Objectives:
- Understand agreed ways of working
- Work in ways that are agreed with the employer
- Understand working relationships in care settings
- Work in partnership with others
Regulatory & Verification Details
- Qualification Number (QN)
- 610/6757/X
- Regulated Status
- Available to learners
- Awarding Body
- SEG Awards
- Qualification Type
- Occupational Qualification
- Operational Start
- Apr 2026