SFEDI Awards
Level 3
QN: 610/2378/4
Curriculum Active
SFEDI Awards Level 3 Certificate in Introduction to Supply Chain Management (IoSCM)
Official qualification regulated by Ofqual, awarded by SFEDI Awards. Classified as a Vocationally-Related Qualification. Total guided learning hours: 241 hours.
Qualification Level
Level 3
Awarding Body
SFEDI Awards
Syllabus Units
24 Units
Guided Hours
241 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Introduction to Basic Finance Costing
Verified
Key Learning Objectives:
- Understand the role of costing systems within an organisation
- Understand how to record and analyse cost information
- Be able to apportion costs according to organisational requirements
- Be able to evaluate budget variances
- Understand how cost information facilitates decision-making
2
Introduction to Business Improvement Techniques
Verified
Key Learning Objectives:
- Understand Business Improvement Techniques
- Know how a business manages improvement activities
- Understand the improvement planning process
- Understand the importance of stakeholder communication
3
Introduction to Business Management
Verified
Key Learning Objectives:
- Understand a range of business structures and functions
- Understand legislation requirements within a business
- Understand the importance of strategic business planning and communication
- Understand the role of Human Resources in business
- Understand how marketing is applied in business
4
Introduction to Customer Service Management
Verified
Key Learning Objectives:
- Know how to identify internal and external customers
- Understand how the 'Moments of Truth' model enhances service delivery
- Understand how to improve the customer service experience
- Be able to support procedures to address customer complaints
5
Introduction to Effective Client and Supplier Relationship Management (SRM)
Verified
Key Learning Objectives:
- Understand the importance of internal and external communications
- Understand how to monitor supplier performance
- Understand the relationship between Purchasing and Supply
6
Introduction to Improving Team Performance
Verified
Key Learning Objectives:
- Understand theoretical models associated with teams, team development, and team improvement strategies
- Know how to prepare and lead a team-building activity
- Know how to identify and address barriers to improve a team's performance
- Be able to support effective communication methods
7
Introduction to International Trade and Freight Management
Verified
Key Learning Objectives:
- Understand international trade and freight strategies
- Understand international freight planning
- Understand operations processes for international trade and freight
- Understand the monitoring and implementation of different financial processes
8
Introduction to Inventory Process Management
Verified
Key Learning Objectives:
- Understand inventory process management
- Understand stock control and the techniques used to plan stock levels
- Understand the economic impact of inventory management
- Understand a range of modern inventory systems
9
Introduction to Leadership
Verified
Key Learning Objectives:
- Understand the attributes and skills to be an effective leader
- Understand the challenges that Team leaders face
- Be able to evaluate leadership styles
- Understand the key features of the theories of motivation in a team
10
Introduction to Lean Manufacturing Management
Verified
Key Learning Objectives:
- Understand the concept of Lean Manufacturing
- Understand the development and monitoring of Lean Manufacturing
- Understand the factors that influence Lean Manufacturing operations
11
Introduction to Logistics Management
Verified
Key Learning Objectives:
- Understand the importance of logistics operations
- Understand the factors that influence logistics activities
- Understand how technology supports logistics operations
- Understand the requirements for developing, monitoring, and controlling logistics protocols
12
Introduction to Managing Environmental Issues in Manufacturing
Verified
Key Learning Objectives:
- Understand environmental issues in manufacturing
- Understand the influence of environmental legislation in manufacturing
- Understand infrastructure requirements for managing environmental issues in manufacturing
- Understand how a business monitors environmental issues within manufacturing
13
Introduction to Manufacturing and Production Management
Verified
Key Learning Objectives:
- Understand how manufacturing processes are organised
- Understand the techniques used to plan production
- Understand how technology and external factors impact production
- Know how businesses monitor the efficiency of production activities
- Understand how production efficiency contributes to business profitability
14
Introduction to Marketing
Verified
Key Learning Objectives:
- Understand the role marketing plays within an organisation
- Understand how consumer behaviour impacts marketing communication strategies
- Understand how to employ various tools to audit the marketing environment
- Understand the processes for conducting market research
15
Introduction to MRP/ERP Systems Management
Verified
Key Learning Objectives:
- Understand MRP and ERP systems
- Understand the interrelationship between MRP and ERP systems
- Understand the scope of MRP/ERP systems within an organisation
- Understand the reasons for monitoring and controlling MRP/ERP systems
16
Introduction to Procurement Management
Verified
Key Learning Objectives:
- Understand the role of Procurement in the Value Chain
- Understand the links between Procurement and Business Strategy
- Be able to evaluate the different procurement sectors
17
Introduction to Procurement Management in Action
Verified
Key Learning Objectives:
- Understand the role of purchasing and procurement within an organisation
- Understand the stages of sourcing and procurement
- Be able to evaluate Contracts and Service Level Agreements (SLA)
18
Introduction to Procurement Processes Management
Verified
Key Learning Objectives:
- Understand how procurement interacts with external organisations
- Understand how procurement supports a business's objectives
- Understand national legislation relevant to procurement
- Understand the components of the purchasing cycle
19
Introduction to Production Planning and Control Management
Verified
Key Learning Objectives:
- Understand how Production Planning supports business strategy
- Understand a range of processes that support Production Planning
- Understand the relationship between Sales and Operations Planning (S&OP) and Production Planning tools
- Know how Quality Techniques align with Production Planning
20
Introduction to Ship and Port Operations Management
Verified
Key Learning Objectives:
- Understand the range of activities involved in shipboard operations.2.
- Be able to support essential marine legislation.3.
- Know how a ship's cargo and deck equipment is employed
- Understand nautical terminology relating to shipboard layout and handling.
21
Introduction to Supply Chain and Operations Management
Verified
Key Learning Objectives:
- Understand Supply Chain Management
- Be able to evaluate risk factors that affect a Supply Chain
- Understand the concept of Lean Operations
- Understand the links within a Supply Chain
22
Introduction to Transport Planning and Operations Management
Verified
Key Learning Objectives:
- Understand primary transportation modes in the supply chain
- Understand how planning, legislation, and regulations influence transportation net
- Understand the types and uses of Transport equipment
- Understand the factors that influence Transportation Operations
23
Introduction to Warehousing Operations Management
Verified
Key Learning Objectives:
- Understand wareho
- use operation processes
- Understand factors that influence site location and safe operations within a wareho
- Understand financial warehousing systems, controls, and budgeting
- Be able to support the efficient management of warehousing operations
24
Lean Manufacturing Management Principles
Verified
Key Learning Objectives:
- Understand the concept of Lean Manufacturing
- Understand the development and monitoring of Lean Manufacturing
- Understand the factors that influence Lean operations
Regulatory & Verification Details
- Qualification Number (QN)
- 610/2378/4
- Regulated Status
- Available to learners
- Awarding Body
- SFEDI Awards
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Apr 2023