SFEDI Awards
Level 5
QN: 610/4064/2
Curriculum Active
SFEDI Awards Level 5 Certificate in Delivery of Business and Enterprise Support Services
Official qualification regulated by Ofqual, awarded by SFEDI Awards. Classified as a Occupational Qualification. Total guided learning hours: 88 hours.
Qualification Level
Level 5
Awarding Body
SFEDI Awards
Syllabus Units
4 Units
Guided Hours
88 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Analyse and Support the Business Development Needs of a Client
Verified
Key Learning Objectives:
- Understand the strategies for developing and growing a business.
- Understand the differences between business needs and wants.
- Be able to analyse the needs of a client.
- Be able to consider the implications for the provision of business support in analysing the needs of a business.
2
Deliver Business Support Services to a Client
Verified
Key Learning Objectives:
- Be able to provide appropriate business support services to a client.
- Be able to support a client in the development of an action plan.
- Be able to signpost clients to appropriate alternative services.
3
Delivery of Business Support Services Using Multiple Channels
Verified
Key Learning Objectives:
- Understand the value of using different channels to deliver business support services.
- Be able to communicate effectively with a client in the delivery of business support.
- Be able to deliver business support to a client using different channels.
- Be able to introduce other forms of business support to a client using different channels.
4
Evaluate and Develop Own Practices in the Delivery of Professional Business and Enterprise Support Services
Verified
Key Learning Objectives:
- Be able to assess personal and professional skills required to deliver business and enterprise support services.
- Be able to implement a personal development plan.
- Be able to develop own professional networks.
- Be able to evaluate the impact of personal development and net
- work development activities on the quality of provision of business and enterprise support services.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/4064/2
- Regulated Status
- Available to learners
- Awarding Body
- SFEDI Awards
- Qualification Type
- Occupational Qualification
- Operational Start
- Apr 2024