SFJ Awards
Level 3
QN: 610/4904/9
Curriculum Active
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Official qualification regulated by Ofqual, awarded by SFJ Awards. Classified as a Vocationally-Related Qualification. Total guided learning hours: 113 hours.
Qualification Level
Level 3
Awarding Body
SFJ Awards
Syllabus Units
13 Units
Guided Hours
113 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Business Event Management
Verified
Key Learning Objectives:
- Understand what makes a good event
- Understand the venues and resources needed for different types of events
- Understand how to organise and run events
- Understand how to evaluate an event
- Be able to plan and organise an event
- Be able to manage an event effectively
2
Finance for Executive Assistants, Personal Assistants, and Administrative Managers
Verified
Key Learning Objectives:
- Understand the economic business cycle and the types of capital funding used by businesses
- Understand how to use financial statements
- Understand the need for financial planning and controls within organisations
- Be able to produce a budget cash flow
3
Introduction to Business Law and Corporate Governance
Verified
Key Learning Objectives:
- Understand the legal status and structure of businesses
- Understand the legal relationships arising from business operation activities
- Understand the legal responsibility of shareholders and directors
- Understand the role of corporate governance in the modern business world
4
Introduction to Marketing
Verified
Key Learning Objectives:
- Understand the principles of marketing
- Understand the importance and role of the customer
- Understand the term marketing mix and how this works in practice
- Understand marketing theory and the role of marketing teams
- Understand how different marketing strategies and campaigns benefit businesses
5
Introduction to Project Management
Verified
Key Learning Objectives:
- Understand the difference between routine work and taking part in a project
- Understand the purpose and ways of evaluating a project
- Be able to prepare for and plan a project
- Be able to monitor a project
6
Managing Workloads Effectively
Verified
Key Learning Objectives:
- Understand how time management can help the achievement of targets and objectives
- Understand the range of factors that can impact on time management and identify strategies for minimising their impact
- Understand how to, and the purpose of, evaluating a project
- Understand how to be assertive to achieve a desired outcome
- Be able to manage time effectively
7
Neuro-Linguistic Programming to Enhance Communication
Verified
Key Learning Objectives:
- Understand the principles and techniques of Neuro-Linguistic Programming (NLP)
- Understand the purpose of planning communications
- Understand how to use body language and active listening in verbal communication
- Understand how to identify and evaluate areas of professional and personal development
8
Principles of Human Resources
Verified
Key Learning Objectives:
- Understand the process for recruitment
- Understand how to conduct interviews
- Understand how to monitor and manage the performance of individuals
- Understand the organisational and legal requirements for administering Human Resource records
9
Principles of Persuasion and Influencing Skills
Verified
Key Learning Objectives:
- Understand how to recognise and work with other people’s communication styles
- Understand how to influence others
- Understand how to persuade others
- Understand different questioning techniques
- Be able to use persuasion and influencing skills
10
Principles of Self-Development
Verified
Key Learning Objectives:
- Understand own values, career, and personal goals in relation to a work role and professional development
- Understand how to plan self-development
- Understand how to evaluate development activities
- Be able to devise a self-development plan
11
Produce Minutes of Meetings
Verified
Key Learning Objectives:
- Understand the importance of accurate minutes of meetings
- Be able to take notes within meetings
- Be able to produce minutes of meetings which meet own organisations requirements
12
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Finance for Executive Assistants, Personal Assistants, and Administrative Managers
Verified
Key Learning Objectives:
- 1. Understand the economic business cycle and the types of capital funding used by businesses2. Understand how to use financial statements3. Understand the need for financial planning and controls within organisations4. Be able to produce a budget cash flow
13
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Principles of Human Resources
Verified
Key Learning Objectives:
- 1. Understand the process for recruitment2. Understand how to conduct interviews3. Understand how to monitor and manage the performance of individuals4. Understand the organisational and legal requirements for administering Human Resource records
14
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Introduction to Marketing
Verified
Key Learning Objectives:
- 1. Understand the principles of marketing2. Understand the importance and role of the customer3. Understand the term marketing mix and how this works in practice4. Understand marketing theory and the role of marketing teams 5. Understand how different marketing strategies and campaigns benefit businesses
15
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
The Role of the Executive and Personal Assistant
Verified
Key Learning Objectives:
- 1. Understand the role and skills required of the EA/PA2. Be able to communicate, network and influence others3. Understand different management styles and skills required to work in the business environment4. Understand the principles of time management, organising meetings, goal setting and how to apply them
16
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Neuro-Linguistic Programming to Enhance Communication
Verified
Key Learning Objectives:
- 1. Understand the principles and techniques of Neuro-Linguistic Programming (NLP)2. Understand the purpose of planning communications3. Understand how to use body language and active listening in verbal communication4. Understand how to identify and evaluate areas of professional and personal development
17
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Principles of Self-Development
Verified
Key Learning Objectives:
- 1. Understand own values, career, and personal goals in relation to a work role and professional development2. Understand how to plan self-development3. Understand how to evaluate development activities4. Be able to devise a self-development plan
18
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Writing for Business
Verified
Key Learning Objectives:
- Understand the purpose of planning communicationUnderstand the importance of quality and design when producing documentsUnderstand how to communicate in writingBe able to communicate in writing
19
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Produce Minutes of Meetings
Verified
Key Learning Objectives:
- 1. Understand the importance of accurate minutes of meetings2. Be able to take notes within meetings3. Be able to produce minutes of meetings which meet own organisations requirements
20
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Managing Workloads Effectively
Verified
Key Learning Objectives:
- 1. Understand how time management can help the achievement of targets and objectives2. Understand the range of factors that can impact on time management and identify strategies for minimising their impact3. Understand how to, and the purpose of, evaluating a project4. Understand how to be assertive to achieve a desired outcome5. Be able to manage time effectively
21
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Introduction to Business Law and Corporate Governance
Verified
Key Learning Objectives:
- 1. Understand the legal status and structure of businesses2. Understand the legal relationships arising from business operation activities 3. Understand the legal responsibility of shareholders and directors4. Understand the role of corporate governance in the modern business world
22
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Principles of Persuasion and Influencing Skills
Verified
Key Learning Objectives:
- 1. Understand how to recognise and work with other people’s communication styles2. Understand how to influence others3. Understand how to persuade others4. Understand different questioning techniques5. Be able to use persuasion and influencing skills
23
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Business Event Management
Verified
Key Learning Objectives:
- 1. Understand what makes a good event2. Understand the venues and resources needed for different types of events3. Understand how to organise and run events4. Understand how to evaluate an event5. Be able to plan and organise an event6. Be able to manage an event effectively
24
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
Introduction to Project Management
Verified
Key Learning Objectives:
- 1. Understand the difference between routine work and taking part in a project2. Understand the purpose and ways of evaluating a project3. Be able to prepare for and plan a project4. Be able to monitor a project
25
The Role of the Executive and Personal Assistant
Verified
Key Learning Objectives:
- Understand the role and skills required of the EA/PA
- Be able to communicate, net
- work and influence others
- Understand different management styles and skills required to work in the business environment
- Understand the principles of time management, organising meetings, goal setting and how to apply them
26
Writing for Business
Verified
Key Learning Objectives:
- Understand the purpose of planning communication
- Understand the importance of quality and design when producing documents
- Understand how to communicate in writing
- Be able to communicate in writing
Regulatory & Verification Details
- Qualification Number (QN)
- 610/4904/9
- Regulated Status
- Available to learners
- Awarding Body
- SFJ Awards
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Nov 2024