SFJ Awards
Level 3
QN: 610/5093/3
Curriculum Active
SFJ Awards Level 3 Certificate in Team Leading
Official qualification regulated by Ofqual, awarded by SFJ Awards. Classified as a Occupational Qualification. Total guided learning hours: 346 hours.
Qualification Level
Level 3
Awarding Body
SFJ Awards
Syllabus Units
16 Units
Guided Hours
346 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Chair and lead meetings
Verified
Key Learning Objectives:
- Be able to prepare to lead meetings
- Be able to chair and lead meetings
- Be able to deal with post-meeting matters
2
Collaborate with other departments
Verified
Key Learning Objectives:
- Understand how to collaborate with other departments
- Understand opportunities for collaboration with other departments
- Be able to collaborate with other departments
3
Develop and deliver a presentation
Verified
Key Learning Objectives:
- Understand the principles underpinning the delivery of presentations
- Understand how to develop a presentation
- Be able to develop a presentation
- Be able to prepare to deliver a presentation
- Be able to deliver a presentation
4
Develop working relationships with colleagues
Verified
Key Learning Objectives:
- Understand the principles of effective team working
- Understand how to collaborate with colleagues to re
- solve problems
- Be able to maintain effective working relationships with colleagues
5
Make effective decisions
Verified
Key Learning Objectives:
- Understand circumstances that require a decision to be made
- Be able to collect information to inform decision-making
- Understand how to use information to inform decision-making
- Be able to make a decision
6
Manage conflict within a team
Verified
Key Learning Objectives:
- Understand the principles of conflict management
- Be able to reduce the potential for conflict within a team
- Be able to deal with conflict within a team
7
Manage individuals’ performance
Verified
Key Learning Objectives:
- Understand the management of underperformance in the workplace
- Be able to manage individuals’ performance in the workplace
8
Manage knowledge in own area of responsibility
Verified
Key Learning Objectives:
- Understand existing knowledge management in own area of responsibility
- Understand how to develop and share knowledge
- Be able to monitor and evaluate knowledge management in own area of responsibility
9
Manage personal performance and development
Verified
Key Learning Objectives:
- Be able to manage personal performance
- Be able to manage own time and workload
- Be able to identify own development needs
- Be able to fulfil a personal development plan
10
Manage team performance
Verified
Key Learning Objectives:
- Understand the management of team performance
- Be able to allocate and assure the quality of work
- Be able to manage communications within a team
11
Participate in a project
Verified
Key Learning Objectives:
- Understand how to manage a project
- Be able to support the delivery of a project
12
Plan, allocate and monitor work of a team
Verified
Key Learning Objectives:
- Be able to plan work for a team
- Be able to allocate work across a team
- Be able to manage team members to achieve team objectives
- Be able to improve the performance of a team
13
Principles of team leading
Verified
Key Learning Objectives:
- Understand leadership styles in organisations
- Understand team dynamics
- Understand techniques used to manage the work of teams
- Understand the impact of change management within a team
- Understand team motivation
14
Procure products and/or services
Verified
Key Learning Objectives:
- Be able to identify procurement requirements
- Be able to select suppliers
- Be able to buy products and/or services
15
Promote equity, diversity and inclusion in the workplace
Verified
Key Learning Objectives:
- Understand the organisational aspects of equity, diversity and inclusion in the workplace
- Understand the personal aspects of equity, diversity and inclusion in the workplace
- Be able to support equity, diversity, and inclusion in the workplace
16
Resolve customers’ problems and complaints
Verified
Key Learning Objectives:
- Understand the monitoring and resolution of customers’ problems and complaints
- Be able to deal with customers’ problems and complaints
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5093/3
- Regulated Status
- Available to learners
- Awarding Body
- SFJ Awards
- Qualification Type
- Occupational Qualification
- Operational Start
- Jan 2025