SFJ Awards
Level 3
QN: 601/5367/2
Curriculum Active
SFJ Awards Level 3 Diploma in the Management and Care of Individuals in the Custodial Environment
Official qualification regulated by Ofqual, awarded by SFJ Awards. Classified as a Occupational Qualification. Total guided learning hours: 378 hours.
Qualification Level
Level 3
Awarding Body
SFJ Awards
Syllabus Units
12 Units
Guided Hours
378 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Escorting in custodial environments
Verified
Key Learning Objectives:
- Understand the guidelines and organisational policies and procedures used to prepare for escorting
- Understand the organisational procedures for escorting individuals to different types of locations
- Understand how to maintain individuals’ welfare during an escort
- Be able to use escorting equipment
2
Model pro-social behaviour in working relationships with individuals
Verified
Key Learning Objectives:
- Understand the modelling of pro-social behaviour in working relationships with individuals
- Be able to establish relationships which reinforce pro-social behaviour
- Be able to maintain relationships which reinforce pro-social behaviour
3
Operating safely in custodial environments
Verified
Key Learning Objectives:
- Understand legislation, codes of practice and organisational policies and procedures for operating safely in custodial environments
- Understand manipulation and conditioning in custodial environments
- Understand organisational requirements, codes of practice and guidelines in relation to hostage situations
- Understand organisational requirements and codes of practice relating to corruption prevention
- Understand organisational requirements when using a radio net
- work in a custodial environment
- Be able to use a radio net
- Be able to deal with emergency incidents according to organisational requirements
4
Operating securely in custodial environments
Verified
Key Learning Objectives:
- Understand legislation, organisational policies and procedures, codes of practice and guidelines for operating securely in custodial environments
- Understand the legislation, organisational policies and procedures, codes of practice and guidelines relating to accommodation security in custodial environments
- Understand the legislation, organisational policies and procedures, codes of practice and guidelines relating to risk assessments in custodial environments
- Be able to carry out accommodation fabric checks and lock and unlock cell doors in line with organisational requirements
5
Recording and reporting in a custodial environment
Verified
Key Learning Objectives:
- Understand recording and reporting in a custodial environment
- Understand the legal and organisational requirements, codes of practice and guidelines in relation to written and recorded information in a custodial environment
- Understand the legal and organisational requirements, codes of practice and guidelines in relation to reported information
- Be able to report information in a custodial environment
6
Searching individuals and custodial environments
Verified
Key Learning Objectives:
- Understand the legal and organisational requirements for searching
- Understand the procedures for searching custodial environments
- Understand the procedures for searching individuals in custodial environments
- Be able to carry out searches in custodial environments
7
Understanding communication and interpersonal skills in custodial environments
Verified
Key Learning Objectives:
- Understand the principles which impact on individual and group needs
- Understand how behaviour, communication and interpersonal skills affect individuals’ expectations
- Understand how to deal with conflict
8
Understanding health and safety responsibilities in custodial environments
Verified
Key Learning Objectives:
- Understand the legal duties for health and safety in the workplace
- Understand the organisational policies, codes of practice, guidelines and procedures for health and safety in the workplace
- Understand hazards and risks in custodial environments
9
Understanding offending behaviour and methods for reducing re-offending
Verified
Key Learning Objectives:
- Understand what offending behaviour is
- Understand the influence of sentence planning on offending behaviour
- Understand methods for reducing re-offending
10
Understanding organisational, legal and moral responsibilities for individuals in custody
Verified
Key Learning Objectives:
- Understand the legal responsibilities for individuals in custody
- Understand moral responsibilities for individuals in custody
- Understand the organisational policies, codes of practice, guidelines and procedures in relation to individuals in custody
11
Understanding safer custodial environments
Verified
Key Learning Objectives:
- Understand the legal and organisational requirements in relation to promoting a safer custodial environment
- Understand organisational procedures in relation to suicide/self harm
- Understand organisational procedures in relation to ab
- Understand the impact of mental health issues in the custodial environment
- Understand how to record and report involvement with vulnerable people
12
Use of force in custodial environments
Verified
Key Learning Objectives:
- Understand legal and organisational requirements, codes of practice and guidelines in relation to use of force
- Understand legal and organisational requirements, codes of practice and guidelines in relation to the use of restraints
- Understand the medical implications in relation to the use of force
- Understand organisational requirements in relation to recording and reporting the use of force and restraints
- Be able to apply use of force techniques
Regulatory & Verification Details
- Qualification Number (QN)
- 601/5367/2
- Regulated Status
- Available to learners
- Awarding Body
- SFJ Awards
- Qualification Type
- Occupational Qualification
- Operational Start
- Jan 2015
- Operational End
- Apr 2026