SFJ Awards
Level 4
QN: 601/8212/X
Curriculum Active
SFJ Awards Level 4 Award in Learning and Development
Official qualification regulated by Ofqual, awarded by SFJ Awards. Classified as a Occupational Qualification. Total guided learning hours: 190 hours.
Qualification Level
Level 4
Awarding Body
SFJ Awards
Syllabus Units
7 Units
Guided Hours
190 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Develop learning and development programmes
Verified
Key Learning Objectives:
- Understand the principles underpinning the development of learning and development programmes
- Be able to develop learning and development programmes
- Be able to review learning and development programmes
2
Evaluate and improve learning and development provision
Verified
Key Learning Objectives:
- Understand contexts for evaluation and quality improvement of learning and development
- Understand evaluation of learning and development
- Be able to evaluate learning and development in accordance with organisational requirements
- Be able to improve learning and development ensuring regulatory and organisational requirements are met
3
Identify the learning needs of organisations
Verified
Key Learning Objectives:
- Understand the principles and practices of learning needs analysis for organisations
- Be able to conduct learning needs analysis for the organisation
- Be able to agree organisational learning and development plans with relevant people
4
Manage the achievement of customer satisfaction
Verified
Key Learning Objectives:
- Understand customer service standards in own organisation
- Be able to implement sustainable processes to support customer service standards
- Be able to manage and support employees in delivering customer service standards
- Be able to contribute to the development of a culture which supports customer service standards in own organisation
- Be able to monitor customer service levels for continuous improvement
5
Plan, allocate and monitor work in own area of responsibility
Verified
Key Learning Objectives:
- Be able to produce a work plan for own area of responsibility
- Be able to allocate and agree responsibilities with team members
- Be able to monitor the progress and quality of work in own area of responsibility and provide feedback
- Be able to review and revise work plan for own area of responsibility and communicate changes
6
Principles, theories and practices of learning and development
Verified
Key Learning Objectives:
- Understand the principles, purpose and context of learning and development
- Understand the learning and development cycle
- Understand how people learn
- Understand the needs of learners in relation to learning and development
- Understand the roles and responsibilities of the learning and development practitioner
- Understand legislative and organisational requirements in relation to learning and development
7
Provide leadership and direction for own area of responsibility
Verified
Key Learning Objectives:
- Understand own leadership strengths
- Be able to provide direction and set objectives in own area of responsibility
- Be able to evaluate own leadership performance
Regulatory & Verification Details
- Qualification Number (QN)
- 601/8212/X
- Regulated Status
- Available to learners
- Awarding Body
- SFJ Awards
- Qualification Type
- Occupational Qualification
- Operational Start
- Jan 2016