TQUK
    Level 2
    QN: 603/5364/8
    Curriculum Active

    TQUK Level 2 Certificate for Union Representatives (RQF)

    Official qualification regulated by Ofqual, awarded by TQUK. Classified as a Occupational Qualification. Total guided learning hours: 107 hours.

    Qualification Level
    Level 2
    Awarding Body
    TQUK
    Syllabus Units
    9 Units
    Guided Hours
    107 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Agreements and collective bargaining

    Verified
    Key Learning Objectives:
    • Be familiar with common workplace agreements.2.
    • Understand how to improve and enhance agreements.3.
    • Understand actions which can be taken following failure of a negotiations
    2

    Dignity and equality at work

    Verified
    Key Learning Objectives:
    • Know the main types of negative behaviours or situations which can be experienced in the workplace.2.
    • Understand the impact of negative behaviours and experiences in the workplace.3.
    • Understand income equality.4.
    • Understand equality and the law.
    3

    Legislation and codes of practice relevant to the union representative

    Verified
    Key Learning Objectives:
    • Know how to use the ACAS Code of Practice to support work as a Union Rep.2.
    • Know how to use the Safety Reps and Safety Committees Regs 1977 to support work as a Union Rep.3.
    • Know how to use other relevant legislation to support work as a Union Rep.
    4

    Roles and responsibilities of the union representative

    Verified
    Key Learning Objectives:
    • Understand the roles and functions of the Union Rep.2.
    • Know the skills required for a Union Rep to undertake the role effectively.3.
    • Understand the place of the Union Rep in relation to the rest of the organisation.4.
    • Be able to encourage active membership amongst members of Unions.
    5

    Skills required by the union representative

    Verified
    Key Learning Objectives:
    • Be able to prepare for and conduct an interview.2.
    • Be able to prepare for and give a presentation.3.
    • Be able to act as note-taker in a formal environment.
    • Be able to give information, advice and guidance relating to union matters.5.
    • Understand the importance of leadership skills for Union Reps.6.
    • Select appropriate communication methods.7.
    • Prepare for a negotiation.
    6

    The role of risk assessments in the work of the union representative

    Verified
    Key Learning Objectives:
    • Understand the legislation underpinning health and safety in the workplace.2.
    • Understand the role of risk assessments in ensuring health and safety in the workplace.
    7

    Understanding the history and structure of own union

    Verified
    Key Learning Objectives:
    • Know the history of own Union.2.
    • Understand the structure of own Union.3.
    • Understand own Union's strategy
    8

    Understanding workplace policies and procedures

    Verified
    Key Learning Objectives:
    • Understand the role and application of a grievance policy.2.
    • Understand the role and application of family friendly policies.3.
    • Understand the role and application of a disciplinary policy.4.
    • Understand the role of dignity and respect policies.
    9

    Using the organising cycle to prepare and deliver a campaign

    Verified
    Key Learning Objectives:
    • Understand the concept of the organising cycle.2.
    • Understand how to develop a campaign strategy using the organising cycle.3.
    • Understand how to deliver the educate phase of a campaign.4.
    • Understand how to finalise a campaign

    Regulatory & Verification Details

    Qualification Number (QN)
    603/5364/8
    Regulated Status
    Available to learners
    Awarding Body
    TQUK
    Qualification Type
    Occupational Qualification
    Operational Start
    Jan 2020