TQUK
Level 3
QN: 601/7762/7
Curriculum Active
TQUK Level 3 Certificate in Principles of Sales (RQF)
Official qualification regulated by Ofqual, awarded by TQUK. Classified as a Vocationally-Related Qualification. Total guided learning hours: 255 hours.
Qualification Level
Level 3
Awarding Body
TQUK
Syllabus Units
13 Units
Guided Hours
255 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Competitor analysis in the sales environment
Verified
Key Learning Objectives:
- Understand the use of sales-related information
- Understand the collection and storage requirements of sales-related information
- Understand the use of tools and methods for analysing quantitative and qualitative sales-related information
- Understand how the results of competitor analysis are used
2
Customer service in sales
Verified
Key Learning Objectives:
- Understand how to build long term relationships with customers
- Understand approaches to managing customer accounts
- Understand the importance of customer loyalty
- Understand the importance of the brand and organisational reputation
- Understand how to meet the customers’ after sales service needs
3
Principles of online selling
Verified
Key Learning Objectives:
- Understand how to plan online selling
- Understand implementation issues in online selling
- Understand evaluation processes for online selling
4
Principles of personal responsibilities and how to develop and evaluate own performance at work
Verified
Key Learning Objectives:
- Understand the employment rights and responsibilities of the employee and employer and their purpose
- Understand the purpose of health, safety and security procedures in a business environment
- Understand how to manage own work
- Understand how to evaluate and improve own performance in a business environment
- Understand the types of problems that may occur with own work and how to deal with them
- Understand the decision making process
5
Principles of presentations and demonstrations in sales
Verified
Key Learning Objectives:
- Understand how to prepare for a sales presentation or demonstration
- Understand how to deliver a sales presentation or demonstration
- Understand the role of evaluating sales presentations/demonstrations
6
Principles of selling at trade fairs and exhibitions
Verified
Key Learning Objectives:
- Understand the basis for deciding whether to participate in trade fairs and exhibitions
- Understand how to prepare for trade fairs and exhibitions
- Understand techniques for selling at trade fairs and exhibitions
7
TQUK Level 3 Certificate in Principles of Sales (RQF)
Competitor analysis in the sales environment
Verified
Key Learning Objectives:
- Understand the use of sales-related information, Understand the collection and storage requirements of sales-related information, Understand the use of tools and methods for analysing quantitative and qualitative sales-related information, Understand how the results of competitor analysis are used
8
TQUK Level 3 Certificate in Principles of Sales (RQF)
Principles of selling at trade fairs and exhibitions
Verified
Key Learning Objectives:
- Evaluate the factors that influence the decision to participate in a trade fair or exhibition
- Plan the preparatory steps required for a successful trade fair or exhibition
- Apply techniques for engaging visitors and qualifying leads at a trade fair or exhibition
- Demonstrate effective selling and closing techniques at a trade fair or exhibition
- Analyse the importance of post-event follow-up and evaluation
9
TQUK Level 3 Certificate in Principles of Sales (RQF)
Understanding sales targets
Verified
Key Learning Objectives:
- Understand how sales targets are calculated, Understand the use of sales targets, Understand how to collect sales-related data, Understand how to evaluate sales performance
10
TQUK Level 3 Certificate in Principles of Sales (RQF)
Understanding the sales environment
Verified
Key Learning Objectives:
- Understand customer groups in the sales environment, Understand sales communication techniques, Understand time management in the sales environment
11
TQUK Level 3 Certificate in Principles of Sales (RQF)
Principles of personal responsibilities and how to develop and evaluate own performance at work
Verified
Key Learning Objectives:
- Understand the employment rights and responsibilities of the employee and employer and their purpose, Understand the purpose of health, safety and security procedures in a business environment, Understand how to manage own work, Understand how to evaluate and improve own performance in a business environment, Understand the types of problems that may occur with own work and how to deal with them, Understand the decision making process
12
TQUK Level 3 Certificate in Principles of Sales (RQF)
Principles of online selling
Verified
Key Learning Objectives:
- Understand how to plan online selling, Understand implementation issues in online selling, Understand evaluation processes for online selling
13
TQUK Level 3 Certificate in Principles of Sales (RQF)
Principles of presentations and demonstrations in sales
Verified
Key Learning Objectives:
- Understand how to prepare for a sales presentation or demonstration, Understand how to deliver a sales presentation or demonstration, Understand the role of evaluating sales presentations/demonstrations
14
TQUK Level 3 Certificate in Principles of Sales (RQF)
Understanding legal, regulatory and ethical requirements in sales or marketing
Verified
Key Learning Objectives:
- Explain the purpose of legal, regulatory and ethical requirements in sales or marketing
- Describe an organisation's procedures for ensuring compliance with legal, regulatory and ethical requirements
- Identify the legal, regulatory and ethical limits of a sales or marketing role
- Explain the consequences of non-compliance with legal, regulatory and ethical requirements
- Apply ethical principles to sales or marketing scenarios
15
TQUK Level 3 Certificate in Principles of Sales (RQF)
Understanding sales techniques and processes
Verified
Key Learning Objectives:
- Analyse the factors that influence buyer behaviour in sales situations
- Evaluate pricing strategies used in sales promotions
- Develop a sales plan for a given product or service
- Apply negotiation techniques to achieve mutually beneficial outcomes
- Assess the legal and ethical implications of sales techniques
- Review own sales performance against objectives
16
TQUK Level 3 Certificate in Principles of Sales (RQF)
Customer service in sales
Verified
Key Learning Objectives:
- Explain the importance of building long-term relationships with customers in a sales context
- Describe different approaches to managing customer accounts effectively
- Analyse the factors that contribute to customer loyalty and how to foster it
- Evaluate the impact of brand and organisational reputation on customer relationships
- Assess how to meet customers' after-sales service needs to enhance satisfaction
17
TQUK Level 3 Certificate in Principles of Sales (RQF)
Understanding the relationship between sales and marketing
Verified
Key Learning Objectives:
- Analyse how different organisational structures affect the relationship between sales and marketing functions.
- Evaluate the importance of the interface between sales and marketing for organisational success.
- Explain how sales and marketing collaboration influences product development processes.
- Compare and contrast the roles of sales and marketing within different organisational structures.
- Assess the benefits and challenges of integrating sales and marketing functions.
- Justify the need for effective communication between sales and marketing in product development.
18
TQUK Level 3 Certificate in Principles of Sales (RQF)
Understanding business awareness in sales
Verified
Key Learning Objectives:
- Identify key business issues that affect the sales environment
- Explain the importance of monitoring business news for sales effectiveness
- Apply networking techniques to build professional relationships
- Evaluate the impact of business awareness on sales performance
- Analyse how business news influences sales opportunities
- Develop a networking plan to support sales objectives
19
TQUK Level 3 Certificate in Principles of Sales (RQF)
Understanding customers’ creditworthiness for sales purposes
Verified
Key Learning Objectives:
- Explain the purpose of assessing customer creditworthiness in sales
- Describe the steps involved in the credit assessment process
- Identify sources of information used to assess creditworthiness
- Explain the importance of monitoring customers' ongoing credit status
- Describe how changes in credit status can affect sales terms
- Evaluate the impact of creditworthiness on sales relationships
20
Understanding business awareness in sales
Verified
Key Learning Objectives:
- Understand business issues in the sales environment
- Understand the importance of business news in the sales environment
- Understand the use of networking in sales
21
Understanding customers’ creditworthiness for sales purposes
Verified
Key Learning Objectives:
- Understand the process of assessing customers’ creditworthiness
- Understand how customers’ ongoing credit status is monitored
22
Understanding legal, regulatory and ethical requirements in sales or marketing
Verified
Key Learning Objectives:
- Understand an organisation’s procedures for dealing with legal, regulatory and ethical requirements relating to sales or marketing
- Understand the legal, regulatory and ethical limits of the sales or marketing role
23
Understanding sales targets
Verified
Key Learning Objectives:
- Understand how sales targets are calculated
- Understand the use of sales targets
- Understand how to collect sales-related data
- Understand how to evaluate sales performance
24
Understanding sales techniques and processes
Verified
Key Learning Objectives:
- Understand buyer behaviour in sales situations
- Understand pricing for sales promotions
- Understand the implementation of sales plans
- Understand negotiation techniques in sales situations
25
Understanding the relationship between sales and marketing
Verified
Key Learning Objectives:
- Understand the impact of different organisational structures on sales and marketing functions
- Understand the interface between sales and marketing functions
- Understand the impact of sales and marketing on product development processes
26
Understanding the sales environment
Verified
Key Learning Objectives:
- Understand customer groups in the sales environment
- Understand sales communication techniques
- Understand time management in the sales environment
Regulatory & Verification Details
- Qualification Number (QN)
- 601/7762/7
- Regulated Status
- Available to learners
- Awarding Body
- TQUK
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Jan 2016