TQUK
Level 3
QN: 601/4939/5
Curriculum Active
TQUK Level 3 Diploma in Management (RQF)
Official qualification regulated by Ofqual, awarded by TQUK. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1101 hours.
Qualification Level
Level 3
Awarding Body
TQUK
Syllabus Units
45 Units
Guided Hours
1101 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
TQUK Level 3 Diploma in Management (RQF)
Manage team performance
Verified
Key Learning Objectives:
- Understand the management of team performance, Be able to allocate and assure the quality of work, Be able to manage communications within a team
2
TQUK Level 3 Diploma in Management (RQF)
Manage a budget
Verified
Key Learning Objectives:
- Understand how to identify financial requirements, Understand how to set budgets, Be able to manage a budget, Be able to evaluate the use of a budget
3
TQUK Level 3 Diploma in Management (RQF)
Participate in a project
Verified
Key Learning Objectives:
- Understand how to manage a project, Be able to support the delivery of a project
4
TQUK Level 3 Diploma in Management (RQF)
Manage knowledge in an organisation
Verified
Key Learning Objectives:
- Understand the principles of knowledge management, Be able to identify knowledge to be managed within an organisation, Be able to manage knowledge within an organisation
5
TQUK Level 3 Diploma in Management (RQF)
Conduct quality audits
Verified
Key Learning Objectives:
- Understand the principles underpinning the management of quality, Be able to prepare to carry out quality audits, Be able to conduct quality audits
6
TQUK Level 3 Diploma in Management (RQF)
Deliver a presentation
Verified
Key Learning Objectives:
- Understand the principles underpinning the delivery of presentations, Be able to prepare to deliver a presentation, Be able to deliver a presentation
7
TQUK Level 3 Diploma in Management (RQF)
Principles of business
Verified
Key Learning Objectives:
- Understand business markets, Understand business innovation and growth, Understand financial management, Understand business budgeting, Understand sales and marketing
8
TQUK Level 3 Diploma in Management (RQF)
Recruitment, selection and induction practice
Verified
Key Learning Objectives:
- Understand the principles and theories underpinning recruitment, selection and induction practice, Be able to recruit people into an organisation, Be able to select appropriate people for the role, Be able to induct people into an organisation
9
TQUK Level 3 Diploma in Management (RQF)
Encourage learning and development
Verified
Key Learning Objectives:
- Understand the principles of learning and development, Be able to support individuals' learning and development, Be able to evaluate individuals’ learning and development
10
TQUK Level 3 Diploma in Management (RQF)
Manage conflict within a team
Verified
Key Learning Objectives:
- Understand the principles of conflict management, Be able to reduce the potential for conflict within a team, Be able to deal with conflict within a team
11
TQUK Level 3 Diploma in Management (RQF)
Manage business risk
Verified
Key Learning Objectives:
- Understand the management of business risk, Be able to address business risk, Be able to mitigate business risk
12
TQUK Level 3 Diploma in Management (RQF)
Develop a presentation
Verified
Key Learning Objectives:
- Understand how to develop a presentation, Be able to develop a presentation
13
TQUK Level 3 Diploma in Management (RQF)
Contribute to the development and implementation of an information system
Verified
Key Learning Objectives:
- Understand the design and implementation of an information system, Be able to contribute to the development of an information system, Be able to contribute to the implementation of an information system
14
TQUK Level 3 Diploma in Management (RQF)
Promote equality, diversity and inclusion in the workplace
Verified
Key Learning Objectives:
- Understand the organisational aspects of equality, diversity and inclusion in the workplace, Understand the personal aspects of equality, diversity and inclusion in the workplace, Be able to support equality, diversity and inclusion in the workplace
15
TQUK Level 3 Diploma in Management (RQF)
Buddy a colleague to develop their skills
Verified
Key Learning Objectives:
- Explain the purpose and benefits of buddying in the workplace
- Identify the skills and qualities required to be an effective buddy
- Plan a buddying programme for a colleague, including setting objectives and timelines
- Apply techniques to support a buddy colleague during work activities
- Provide constructive feedback to a buddy colleague
- Review the effectiveness of the buddying relationship and make improvements
16
TQUK Level 3 Diploma in Management (RQF)
Manage the impact of work activities on the environment
Verified
Key Learning Objectives:
- Explain the importance of environmentally-friendly working practices in a business context
- Identify key environmental legislation and regulations relevant to the workplace
- Evaluate the environmental impact of work activities and identify areas for improvement
- Develop a plan to organize work activities to minimize environmental impact
- Implement strategies to reduce waste and promote recycling in the workplace
- Monitor and review the environmental impact of resource use
- Communicate environmental policies and procedures to team members
- Recommend improvements to enhance environmental performance
17
TQUK Level 3 Diploma in Management (RQF)
Manage individuals’ performance
Verified
Key Learning Objectives:
- Understand the management of underperformance in the workplace, Be able to manage individuals' performance in the workplace
18
TQUK Level 3 Diploma in Management (RQF)
Negotiate in a business environment
Verified
Key Learning Objectives:
- Understand the principles underpinning negotiation, Be able to prepare for business negotiations, Be able to carry out business negotiations
19
TQUK Level 3 Diploma in Management (RQF)
Health and Safety Procedures in the Workplace
Verified
Key Learning Objectives:
- Know health and safety procedures in the workplace., Be able to carry out tasks with regard to health and safety in the workplace.
20
TQUK Level 3 Diploma in Management (RQF)
Manage personal and professional development
Verified
Key Learning Objectives:
- Be able to identify personal and professional development requirements, Be able to fulfil a personal and professional development plan, Be able to maintain the relevance of a personal and professional development plan
21
TQUK Level 3 Diploma in Management (RQF)
Develop and implement an operational plan
Verified
Key Learning Objectives:
- Understand the principles of operational planning, Be able to develop an operational plan, Be able to implement an operational plan, Be able to evaluate the effectiveness of an operational plan
22
TQUK Level 3 Diploma in Management (RQF)
Develop and maintain professional networks
Verified
Key Learning Objectives:
- Understand the principles of effective networking, Be able to identify professional networks for development, Be able to maintain professional networks
23
TQUK Level 3 Diploma in Management (RQF)
Support remote or virtual teams
Verified
Key Learning Objectives:
- Be able to assess the support needed by remote or virtual teams, Be able to support remote or virtual teams
24
TQUK Level 3 Diploma in Management (RQF)
Discipline and grievance management
Verified
Key Learning Objectives:
- Understand the principles supporting the management of discipline and grievance cases, Be able to manage a disciplinary case, Be able to manage a grievance
25
TQUK Level 3 Diploma in Management (RQF)
Contribute to the improvement of business performance
Verified
Key Learning Objectives:
- Understand the principles of resolving business problems, Understand improvement techniques and processes, Be able to solve problems in business, Be able to contribute to the improvement of activities
26
TQUK Level 3 Diploma in Management (RQF)
Gather, analyse and interpret customer feedback
Verified
Key Learning Objectives:
- Understand how to gather, analyse and interpret customer feedback, Be able to plan the collection of customer feedback on customer service issues, Be able to gather customer feedback, Be able to analyse and interpret customer feedback to recommend improvements
27
TQUK Level 3 Diploma in Management (RQF)
Implement and maintain business continuity plans and processes
Verified
Key Learning Objectives:
- Be able to plan for the implementation of business continuity plans and processes, Be able to implement business continuity plans and processes, Be able to maintain the fitness for purpose of on-going business continuity plans and processes
28
TQUK Level 3 Diploma in Management (RQF)
Prepare for and support quality audits
Verified
Key Learning Objectives:
- Understand the principles underpinning the management of quality, Be able to prepare for quality audits, Be able to support quality audits
29
TQUK Level 3 Diploma in Management (RQF)
Employee rights and responsibilities
Verified
Key Learning Objectives:
- Understand the role of organisations and industries, Understand employers’ expectations and employees’ rights and obligations
30
TQUK Level 3 Diploma in Management (RQF)
Manage individuals' development in the workplace
Verified
Key Learning Objectives:
- Be able to carry out performance appraisals, Be able to support the learning and development of individual team members
31
TQUK Level 3 Diploma in Management (RQF)
Procure products and/or services
Verified
Key Learning Objectives:
- Be able to identify procurement requirements, Be able to select suppliers, Be able to buy products and/or services
32
TQUK Level 3 Diploma in Management (RQF)
Manage events
Verified
Key Learning Objectives:
- Understand the management of an event, Be able to manage the planning of an event, Be able to manage an event, Be able to follow up an event
33
TQUK Level 3 Diploma in Management (RQF)
Chair and lead meetings
Verified
Key Learning Objectives:
- Be able to prepare to lead meetings, Be able to chair and lead meetings, Be able to deal with post-meeting matters
34
TQUK Level 3 Diploma in Management (RQF)
Manage redundancy and redeployment
Verified
Key Learning Objectives:
- Explain the legal requirements for managing redundancy
- Describe the principles of redeployment
- Apply fair selection criteria in a redundancy scenario
- Manage the redundancy process effectively
- Manage the redeployment of staff effectively
35
TQUK Level 3 Diploma in Management (RQF)
Encourage innovation
Verified
Key Learning Objectives:
- Analyse internal and external factors to identify innovation opportunities.
- Apply creativity tools such as brainstorming and mind mapping to generate innovative ideas.
- Evaluate the feasibility, risks, and benefits of proposed innovations.
- Develop an implementation plan for an innovative idea, including resource allocation and timelines.
- Lead a team through the innovation process, overcoming resistance and securing buy-in.
- Monitor and review the impact of implemented innovations against agreed criteria.
36
TQUK Level 3 Diploma in Management (RQF)
Develop working relationships with stakeholders
Verified
Key Learning Objectives:
- Understand working relationships with stakeholders, Be able to determine the scope for collaboration with stakeholders, Be able to develop productive working relationships with stakeholders, Be able to evaluate relationships with stakeholders
37
TQUK Level 3 Diploma in Management (RQF)
Resolve customers’ problems
Verified
Key Learning Objectives:
- Understand the monitoring and resolution of customers’ problems, Be able to deal with customers’ problems
38
TQUK Level 3 Diploma in Management (RQF)
Review the quality of customer service
Verified
Key Learning Objectives:
- Understand how to review the quality of customer service, Be able to plan the measurement of customer service, Be able to evaluate the quality of customer service
39
TQUK Level 3 Diploma in Management (RQF)
Resolve customers’ complaints
Verified
Key Learning Objectives:
- Understand the monitoring and resolution of customers’ complaints, Be able to deal with customers’ complaints
40
TQUK Level 3 Diploma in Management (RQF)
Manage physical resources
Verified
Key Learning Objectives:
- Be able to identify the need for physical resources, Be able to obtain physical resources, Be able to manage the use of physical resources
41
TQUK Level 3 Diploma in Management (RQF)
Collaborate with other departments
Verified
Key Learning Objectives:
- Explain the benefits and challenges of collaborating with other departments.
- Identify potential collaboration opportunities within an organisation.
- Develop a plan for a cross-departmental collaboration initiative.
- Apply effective communication techniques when collaborating with other departments.
- Evaluate the success of a cross-departmental collaboration project.
42
TQUK Level 3 Diploma in Management (RQF)
Implement change
Verified
Key Learning Objectives:
- Understand the principles of change management, Be able to plan the implementation of change, Be able to manage the implementation of a change plan, Be able to evaluate the effectiveness of the implementation of change plans
43
TQUK Level 3 Diploma in Management (RQF)
Manage a project
Verified
Key Learning Objectives:
- Define project scope, objectives, and deliverables in a project brief.
- Develop a detailed project plan using appropriate scheduling techniques.
- Implement risk assessment to identify and mitigate potential project issues.
- Monitor project progress against baselines and adjust plans as necessary.
- Evaluate project outcomes against success criteria and report lessons learned.
44
TQUK Level 3 Diploma in Management (RQF)
Principles of people management
Verified
Key Learning Objectives:
- Explain the principles of workforce management and their application in an organisation.
- Evaluate the importance of equality of opportunity, diversity and inclusion in the workplace.
- Analyse the factors that influence team building and team dynamics.
- Apply performance management techniques to improve individual and team performance.
- Design a training and development plan to address identified skills gaps.
- Compare different reward and recognition methods and their impact on employee motivation.
45
TQUK Level 3 Diploma in Management (RQF)
Principles of leadership and management
Verified
Key Learning Objectives:
- Evaluate different decision-making models and their applicability in various management scenarios.
- Compare and contrast different leadership styles and models in relation to organizational effectiveness.
- Analyse the roles, functions, and processes of management within an organization.
- Apply appropriate performance measurement tools to assess team and organizational performance.
- Justify the selection of leadership and management approaches based on situational factors.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/4939/5
- Regulated Status
- Available to learners
- Awarding Body
- TQUK
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Nov 2014