TQUK
Level 5
QN: 610/7004/X
Curriculum Active
TQUK Level 5 Diploma in Leading and Managing an Adult Care Service (RQF)
Official qualification regulated by Ofqual, awarded by TQUK. Classified as a Occupational Qualification. Total guided learning hours: 1544 hours.
Qualification Level
Level 5
Awarding Body
TQUK
Syllabus Units
51 Units
Guided Hours
1544 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Business and Resource Management for Adult Care
Verified
Key Learning Objectives:
- Understand the principles for effective resource management for adult care.
- Understand the principles of effective human resource management for adult care.
- Understand market provision in adult care.
2
Comments and Complaints in Adult Care
Verified
Key Learning Objectives:
- Understand the management of comments and complaints in adult care.2.
- Be able to lead practice in listening and responding to comments and complaints in adult care.
3
Continuous Development in Adult Care
Verified
Key Learning Objectives:
- Know how to demonstrate commitment to own development.
- Know how to demonstrate commitment to self-awareness.
- Be able to manage own workload effectively.
4
Continuous Improvement in Adult Care
Verified
Key Learning Objectives:
- Understand continuous quality improvement in adult social care.2.
- Be able to lead continuous improvement in practice.3.
- Be able to lead a culture that supports innovation and change to improve outcomes for individuals.4.
- Understand how to implement effective change.
5
Develop and implement operational plans within own area of responsibility
Verified
Key Learning Objectives:
- Understand the principles of operational planning.
- Be able to align objectives of own area of responsibility with those of own organisation.
- Be able to develop an operational plan.
- Be able to implement the operational plan in own area of responsibility.
- Be able to monitor and evaluate operational plans in own area of responsibility
6
Develop procedures and practice to respond to concerns and complaints
Verified
Key Learning Objectives:
- Understand the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints.
- Be able to develop procedures to address concerns and complaints.
- Be able to lead the implementation of procedures and practice for addressing concerns and complaints.
- Be able to review the procedures and practices for addressing concerns and complaints
7
Effective Communication in Adult Care
Verified
Key Learning Objectives:
- Know how to use communication skills to achieve positive interactions.
- Know how to manage and re
- solve conflict in adult care.
- Be able to communicate effectively with others in adult care.
- Be able to develop communication practices that promote positive outcomes.
8
Effective Decision Making in Adult Care
Verified
Key Learning Objectives:
- Understand effective decision making in adult care.
- Be able to demonstrate effective decision-making in adult care.
9
Equality, Diversity, Inclusion and Human Rights in Adult Care
Verified
Key Learning Objectives:
- Understand equality, diversity, inclusion, and human rights.2.
- Demonstrate inclusive leadership and lead a culture that promotes, values, and celebrates equality, diversity, inclusion, and human rights.
10
Facilitate coaching and mentoring of practitioners in health and soical care settings
Verified
Key Learning Objectives:
- Understand the benefits of coaching and mentoring practitioners in health and social care settings.
- Be able to promote coaching and mentoring of practitioners in health and social care settings.
- Be able to identify the coaching and mentoring needs of practitioners in health and social care settings.
- Be able to implement coaching and mentoring activities in health and social care settings.
- Be able to review the outcomes of coaching and mentoring in health and social care settings
11
Governance and Regulatory Processes in Adult Care
Verified
Key Learning Objectives:
- Understand legislation and statutory guidance that underpins adult care provision.
- Understand internal governance arrangements within own adult care organisation.
- Understand systems and requirements for the regulation of adult care services.
- Understand the inspection process in adult social care.
- Understand the inspection process in own adult care service.
12
Handling information in Adult Care
Verified
Key Learning Objectives:
- Understand effective information management in adult care.
- Implement systems for effective information management.
13
Health and safety in Adult Care
Verified
Key Learning Objectives:
- Understand health and safety requirements in adult social care.
- Be able to lead the implementation of health and safety requirements in adult social care.
- Understand effective risk management in adult care.
- Be able to lead the implementation of policies, procedures, and practices to effectively manage risk in adult care.
14
Health and Wellbeing in Adult Care
Verified
Key Learning Objectives:
- Be able to lead a culture that promotes individuals wellbeing and independence in all aspects of day-to-day practice.
- Understand the importance of promoting individuals’ health and wellbeing.
- Be able to lead practice in promoting individuals’ health and wellbeing.
15
Lead and Manage Clinical Practice in Adult Health and Social Care
Verified
Key Learning Objectives:
- Understand the strategic management of clinical practice within adult health and social care.2.
- Understand the role of legislation, policy and regulatory frameworks in clinical management.3.
- Be able to support clinical decision-making, problem-solving, and quality improvement.4.
- Understand core clinical care skills and safe practice.5.
- Be able to develop and maintain a learning culture within clinical practice.
16
Lead and Manage Domiciliary Services
Verified
Key Learning Objectives:
- Understand factors that influence the management of domiciliary services.
- Be able to manage the delivery of domiciliary services.3.
- Be able to implement systems for working safely in domiciliary services.4.
- Be able to respond to day to day changes and emergencies in domiciliary services.
- Be able to lead a quality review of domiciliary services provided for individuals.
17
Lead and Manage End of Life Care Services
Verified
Key Learning Objectives:
- Be able to apply current legislation and policy in end of life care in order to develop end of life services.2.
- Understand current theory and practice underpinning end of life care.3.
- Be able to lead and manage effective end of life care services.
18
Lead and Manage Group Living for Adults
Verified
Key Learning Objectives:
- Be able to develop the physical group living environment to promote positive outcomes for individuals.2.
- Be able to lead the planning, implementation and review of daily living activities.3.
- Be able to promote positive outcomes in a group living environment.4.
- Be able to manage a positive group living environment.
19
Lead and Manage Independent Advocacy Support for Adults
Verified
Key Learning Objectives:
- Understand the managerial role in leading advocacy practice.2.
- Understand partnership and multi-agency working in advocacy.3.
- Be able to lead and manage others that support individuals with advocacy.
- Be able to evaluate and improve advocacy provision
20
Lead and manage infection prevention and control within the work setting
Verified
Key Learning Objectives:
- Understand current infection prevention and control policies, procedures and practices.
- Be able to lead the implementation of policies and procedures for infection prevention and control.
- Be able to manage the exchange of information about infections.
- Be able to lead the practice of infection prevention and control.
- Be able to manage risk management in infection prevention and control.
- Be able to review the effectiveness of policies, procedures and practices for infection prevention and control.
21
Lead and Manage Physical Resources in Adult Social Care
Verified
Key Learning Objectives:
- Understand the management of physical resources in adult social care.
- Be able to plan the allocation of resources to meet the needs of service users and staff in adult social care settings.
- Be able to critically monitor resource use to maintain effective care delivery in adult social care settings.
22
Lead and manage practice in dementia care
Verified
Key Learning Objectives:
- Understand current policy and practice guidance for dementia care.
- Be able to support others to develop an understanding of current research of the impact of dementia on individuals and their families.
- Be able to lead practice that promotes the well-being of individuals with dementia.
- Be able to lead practice that supports staff to establish and maintain relationships with carers of individuals with dementia.
- Be able to support staff to deliver dementia care.
- Be able to develop own practice in leading the delivery of dementia care
23
Lead and Manage Services for Individuals with a Learning Disability and/or Autistic People
Verified
Key Learning Objectives:
- Understand effective leadership and management of services that support individuals with learning disabilities and/or autistic people.2.
- Be able to lead and manage services that support individuals with learning disabilities and/or autistic people.
- Be able to lead the quality review for services provided.
24
Lead and Manage Services for Mental Health and Wellbeing in Adult Care
Verified
Key Learning Objectives:
- Understand effective leadership and management of services that support independence in Adult Care.2.
- Understand how to manage and lead a service that supports independence for adults.3.
- Be able to lead and manage services that supports independence.4.
- Be able to lead the quality review for services provided.
25
Lead and Manage Services Individuals with Complex Needs in Adult Care
Verified
Key Learning Objectives:
- Understand effective leadership and management of services that support individuals with complex needs.2.
- Be able to lead and manage services that support individuals with complex needs.3.
- Be able to lead the quality review for services provided.
26
Lead and Manage Services that Promote Independence in Adult Care
Verified
Key Learning Objectives:
- Understand effective leadership and management of services that support independence in Adult Care.2.
- Understand how to manage and lead a service that supports independence for adults.3.
- Be able to lead and manage services that supports independence.4.
- Be able to lead the quality review for services provided.
27
Lead and manage Shared Lives Services
Verified
Key Learning Objectives:
- Understand drivers for Shared Lives services.2.
- Be able to review and evaluate systems that promote the Shared Lives objectives.3.
- Be able to lead and manage practices that promote Shared Lives objectives.
28
Lead and Manage Staff Appraisal
Verified
Key Learning Objectives:
- Understand policies, theories and models which underpin appraisal of performance.2.
- Be able to support others to understand the purpose of appraisal.3.
- Be able to facilitate preparation for appraisals.4.
- Be able to facilitate preparation for appraisals.5.
- Be able to evaluate own practice during the appraisal process.
29
Lead and Manage Supported Living Services
Verified
Key Learning Objectives:
- Understand drivers that influence the promotion of independence and autonomy within adult care settings.2.
- Understand digital technologies in supporting the promotion of independence.3.
- Be able to manage systems and practices that promote independence within adult care settings.
30
Lead and Manage the Coordination of Assistive Living Technology Use in Adult Care Services
Verified
Key Learning Objectives:
- Understand the strategic role of assistive living technology (ALT) in promoting independence and quality of life.2.
- Be able to lead the planning and coordination of assistive living technology within service provision.3.
- Be able to manage performance monitoring of assistive living technology.4.
- Be able to evaluate leadership and management approaches to supporting change in assistive technology use.
31
Lead and Manage Trauma-informed Practice in Adult Social Care.
Verified
Key Learning Objectives:
- Understand trauma-informed approaches in health and social care practice.2.
- Be able to lead the implementation of trauma-informed approaches in health and social care practice.3 Be able to lead and support others in embedding trauma-informed practice.
32
Lead and Manage Work with Families, Carers and Individuals During Times of Crisis
Verified
Key Learning Objectives:
- Understand relevant legislation, policy and practice when working with individuals, carers, and families in times of crisis.2.
- Be able to manage the development and implementation of risk management strategies when supporting individuals, carers, and families in times of crisis.3.
- Be able to manage a response during times of crisis.4.
- Be able to manage reviews of actions and outcomes during times of crisis to improve decision-making, service effectiveness, and future risk management.
33
Lead and Manage, Recruitment, Selection and Induction within Health and Social Care Settings
Verified
Key Learning Objectives:
- Understand the principles of safe and fair recruitment in health and social care.2.
- Be able to support others to understand the purpose of appraisal.3.
- Be able to lead the selection and recruitment process in health and social care settings.4.
- Be able to manage the induction process in health and social care.
34
Lead the Management of Transitions
Verified
Key Learning Objectives:
- Understand the impact of change and transitions on the well-being of individuals.2.
- Be able to lead and manage provision that supports workers to manage transitions and significant life events.
35
Leadership and Management in Adult Care
Verified
Key Learning Objectives:
- Understand leadership and management theories and styles in adult care.
- Understand leadership and management in adult care.
36
Leading Person-Centred Practice in Adult Care
Verified
Key Learning Objectives:
- Understand person-centred, outcomes-based practice in adult care.
- Understand the value of person-centred practice in partnership working to enabling individuals to achieve their desired outcomes.
- Be able to lead practice to facilitate positive outcomes for individual through person-centred practices in adult care.
- Understand the role of relationships in promoting health and wellbeing.
- Be able to lead practice in recognising individuals’ relationships.
- Understand positive risk -taking in context of supporting individuals in adult care.
- Be able to lead implementations of practices, policies, and procedures to manage risk and positive risk-taking.
37
Leading the Vision in Adult Care
Verified
Key Learning Objectives:
- Understand how to develop a vision for the adult care service.
- Be able to lead commitment and implementation of the vision and future direction of the adult care service.
38
Manage disciplinary processes in health and social care settings
Verified
Key Learning Objectives:
- Understand how to manage disciplinary processes in health and social care settings.
- Be able to manage staff practice which falls below professional and/or organisational standards.
- Be able to compile and present evidence for a disciplinary proceeding.
- Be able to manage the outcomes of a disciplinary process
39
Manage quality in health and social care settings
Verified
Key Learning Objectives:
- Understand the context of quality assurance in a health and social care setting.
- Be able to implement quality standards in a health and social care setting.
- Be able to lead the evaluation of quality processes in a health and social care setting.
40
Manage strategic change
Verified
Key Learning Objectives:
- Understand the management and evaluation of change.
- Be able to plan for strategic change.
- Be able to manage strategic change.
- Be able to evaluate strategic change
41
Mental Capacity for Adult Care
Verified
Key Learning Objectives:
- Understand mental capacity and consent in adult care.2.
- Understand the use and impact of restrictive practices in adult care.
42
Partnerships in Adult Care
Verified
Key Learning Objectives:
- Understand the context of relationships and partnership working in adult care.2.
- Be able to lead effective relationships with individuals, carers and families in adult care.3.
- Be able to manage relationships with colleagues in own setting to achieve positive outcomes for individuals in adult care.4.
- Be able to work in partnerships with professionals and other agencies in adult care.
43
Personal Wellbeing in Adult Care
Verified
Key Learning Objectives:
- Understand own wellbeing.2.
- Understand the importance of maintaining and improving own wellbeing.3.
- Know how to prevent
- maintain and improve own wellbeing.4.
- Know how to manage own stress and anxiety.
44
Promote access to healthcare for individuals with learning disabilities
Verified
Key Learning Objectives:
- Understand issues related to access to healthcare services for individuals with learning disabilities.
- Understand the healthcare needs that may affect individuals with learning disabilities.
- Understand good practice in supporting people with a learning disability to access healthcare services.
- Understand how to support others to develop
- monitor and review plans for healthcare.
- Be able to develop processes to support others to meet the healthcare needs of individuals with a learning disability.
- Be able to promote good practice to others in the support of individuals with learning disabilities accessing healthcare
45
Promote Good Practice in the Support of Autistic People
Verified
Key Learning Objectives:
- Understand how the different and evolving theories about autism reflect the complexity of autistic spectrum conditions.2.
- Understand the implications of the legal and policy frame
- work underpinning the support of autistic people.3.
- Be able to promote good practice in the support of individuals with an autistic spectrum condition.4.
- Be able to promote to others positive communication strategies for individuals with an autistic spectrum condition.5.
- Be able to implement strategies to support autistic people to manage their sensory world.
46
Research to Support Evidence-Based Practice in Adult Social Care.
Verified
Key Learning Objectives:
- Understand how research supports and impacts practice in adult social care.2.
- Understand approaches, methodologies, and processes used in social care research.3.
- Be able to plan a research project relevant to adult social care practice.4.
- Be able to conduct and record research activities.5.
- Be able to analyse and present research findings in adult social care practice.
47
Safeguarding in Adult Care
Verified
Key Learning Objectives:
- Understand requirements for safeguarding in adult care.
- Be able to lead the implementation of practices, policies, and procedures to support safeguarding in adult care.
48
Supervising Others in Adult Care
Verified
Key Learning Objectives:
- Understand the purpose and practice of professional supervision in adult care settings.
- Be able to provide regular professional supervision in adult care settings.
49
Support individuals with multiple conditions and/or disabilities
Verified
Key Learning Objectives:
- Understand the implications of multiple conditions and/or disabilities for the individual
- Be able to support an individual with multiple conditions and/or disabilities
- Be able to develop others to support the individual with multiple conditions and/or disabilities
- Be able to review service provision in respect of individuals with multiple conditions and/or disabilities
50
Team Leadership for Adult Care
Verified
Key Learning Objectives:
- Be able to provide leadership for a team within adult care.
- Be able to manage team
- work within adult care.
51
Team Learning and Development for Adult Care
Verified
Key Learning Objectives:
- Understand principles of learning and professional development in adult care.
- Be able to lead learning and professional development practices for adult care.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/7004/X
- Regulated Status
- Available to learners
- Awarding Body
- TQUK
- Qualification Type
- Occupational Qualification
- Operational Start
- Apr 2026