VTCT Skills
Level 1
QN: 601/3047/7
Curriculum Active
VTCT Skills Level 1 Award in Introduction to Employment in Business Administration (RQF)
Official qualification regulated by Ofqual, awarded by VTCT Skills. Classified as a Other Life Skills Qualification. Total guided learning hours: 48 hours.
Qualification Level
Level 1
Awarding Body
VTCT Skills
Syllabus Units
4 Units
Guided Hours
48 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Assist in handling mail
Verified
Key Learning Objectives:
- Know how to receive, distribute and collect mail or packages to meet organisational procedures
- Know how to identify and refer problems
- Be able to assist with receiving, distributing and collecting mail or packages
2
Make and receive telephone calls
Verified
Key Learning Objectives:
- Understand how to make telephone calls
- Understand how to receive and transfer telephone calls
- Be able to make telephone calls
- Be able to receive telephone calls
3
Use a filing system
Verified
Key Learning Objectives:
- Know methods and procedures for storing and retrieving information
- Be able to store information
- Be able to retrieve information
4
Using Email
Verified
Key Learning Objectives:
- Use e-mail software tools and techniques to compose and send messages
- Manage incoming email effectively
Regulatory & Verification Details
- Qualification Number (QN)
- 601/3047/7
- Regulated Status
- Available to learners
- Awarding Body
- VTCT Skills
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- May 2014