VTCT Skills
Level 1
QN: 601/3797/6
Curriculum Active
VTCT Skills Level 1 Award in Introduction to Growing Sales (RQF)
Official qualification regulated by Ofqual, awarded by VTCT Skills. Classified as a Other Life Skills Qualification. Total guided learning hours: 97 hours.
Qualification Level
Level 1
Awarding Body
VTCT Skills
Syllabus Units
5 Units
Guided Hours
97 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
VTCT Skills Level 1 Award in Introduction to Growing Sales (RQF)
Understanding marketing
Verified
Key Learning Objectives:
- Understand the concepts of marketing and sales, Know the elements of the marketing mix
2
VTCT Skills Level 1 Award in Introduction to Growing Sales (RQF)
Selling lawfully and ethically
Verified
Key Learning Objectives:
- Understand that customers have legal rights, Understand the concept of ethical selling, Understand the responsibility of the sales person in complying with legal and ethical requirements
3
VTCT Skills Level 1 Award in Introduction to Growing Sales (RQF)
Communication skills in sales
Verified
Key Learning Objectives:
- Understand verbal and non-verbal forms of communication when dealing with customers, Understand how and when to use different types of questioning, Understand active listening and why it is important in sales
4
VTCT Skills Level 1 Award in Introduction to Growing Sales (RQF)
Understanding the sales cycle
Verified
Key Learning Objectives:
- Know the pre-sale stage of the sales cycle, Know the sale stage of the sales cycle, Know the post-sale stage of the sales cycle
5
VTCT Skills Level 1 Award in Introduction to Growing Sales (RQF)
Deliver customer service
Verified
Key Learning Objectives:
- Understand customer service delivery, Understand the relationship between customer service and a brand, Be able to prepare to deal with customers, Be able to provide customer service, Be able to support improvements to customer service delivery
Regulatory & Verification Details
- Qualification Number (QN)
- 601/3797/6
- Regulated Status
- Available to learners
- Awarding Body
- VTCT Skills
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Jun 2014
- Operational End
- Jul 2026