VTCT Skills
Level 1
QN: 600/0807/6
Curriculum Active
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Official qualification regulated by Ofqual, awarded by VTCT Skills. Classified as a Other Life Skills Qualification. Total guided learning hours: 324 hours.
Qualification Level
Level 1
Awarding Body
VTCT Skills
Syllabus Units
15 Units
Guided Hours
324 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Introduction to Food Commodities
Verified
Key Learning Objectives:
- Know the main food commodities, Know where the main food commodities can be obtained, Know how the main food commodities should be stored
2
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Preparing and Serving Drinks
Verified
Key Learning Objectives:
- Be able to prepare and serve different drinks, Be able to work in a drinks service area
3
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Food safety in catering
Verified
Key Learning Objectives:
- Understand how individuals can take personal responsibility for food safety, Understand the importance of keeping him/herself clean and hygienic, Understand the importance of keeping the work areas clean and hygienic, Understand the importance of keeping food safe
4
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Customer Service in the Hospitality Industry
Verified
Key Learning Objectives:
- Identify the benefits of good customer service for both the customer and the business
- Demonstrate effective verbal and non-verbal communication with customers
- Explain the importance of personal presentation in a hospitality environment
- Apply appropriate communication techniques when interacting with customers
- Evaluate the impact of poor customer service on a hospitality business
5
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Housekeeping and Guest Services
Verified
Key Learning Objectives:
- Identify the main purposes of guest services in a hospitality setting
- Describe the typical structure of a guest services department
- Explain the roles and responsibilities of staff within guest services
- Demonstrate how to maintain accommodation facilities to required standards
- Perform servicing of accommodation facilities following correct procedures
6
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Serving Food and Drink
Verified
Key Learning Objectives:
- Be able to serve food and drink to customers, Be able to work as part of a food and drink service team
7
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Basic Food Preparation and Cooking
Verified
Key Learning Objectives:
- Know the principal methods of cooking, Be able to prepare, cook and present simple dishes
8
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Introduction to the Hospitality Industry
Verified
Key Learning Objectives:
- Know the structure of the hospitality industry, Know the career opportunities in the hospitality industry
9
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Guest Services in the hospitality industry
Verified
Key Learning Objectives:
- Be able to work as part of the guest services team, Be able to communicate with customers
10
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Introduction to Healthy Eating
Verified
Key Learning Objectives:
- Know the effects of food on the body, Know the different food groups and their contribution to a healthy, balanced diet
11
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Using kitchen equipment
Verified
Key Learning Objectives:
- Know about different types of kitchen equipment, Be able to select and use kitchen equipment
12
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Basic food preparation
Verified
Key Learning Objectives:
- Be able to prepare food for cold presentation or cooking
13
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Food Service
Verified
Key Learning Objectives:
- Know different types of food service, Be able to serve food, Be able to work in a food service area
14
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Basic Cooking
Verified
Key Learning Objectives:
- Be able to cook basic food items and dishes
15
VTCT Skills Level 1 Award in Introduction to the Hospitality Industry (RQF)
Front Office Operations
Verified
Key Learning Objectives:
- Describe the main purposes of the front office in a hospitality setting.
- Outline the typical structure of a front office and the roles within it.
- Identify the key responsibilities of front office staff.
- Demonstrate effective communication skills when interacting with guests and colleagues.
- Perform basic front office tasks such as handling reservations, check-in, and check-out procedures.
- Apply professional standards of appearance and behaviour in a front office context.
Regulatory & Verification Details
- Qualification Number (QN)
- 600/0807/6
- Regulated Status
- Available to learners
- Awarding Body
- VTCT Skills
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Feb 2011