VTCT Skills
Level 2
QN: 601/8414/0
Curriculum Active
VTCT Skills Level 2 Certificate in Wine Service (RQF)
Official qualification regulated by Ofqual, awarded by VTCT Skills. Classified as a Vocationally-Related Qualification. Total guided learning hours: 235 hours.
Qualification Level
Level 2
Awarding Body
VTCT Skills
Syllabus Units
4 Units
Guided Hours
235 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Principles of customer care in the wine industry
Verified
Key Learning Objectives:
- Understand the effect that a positive attitude has on customer care
- Understand appropriate communication
- Understand the methods of dealing with customer objections
- Understand the practical, legal and ethical issues regarding the service of wine
2
Principles of providing service to customers in the wine industry
Verified
Key Learning Objectives:
- Know the practical, legal and ethical issues regarding the service of wine
- Know how to establish positive relationships with customers
- Know how to communicate information to customers
3
Principles of wine service
Verified
Key Learning Objectives:
- Understand how to care for wine
- Understand the use of wine glassware
- Understand the different methods of presentation and service of wine
- Understand the principles of matching wine and food groups
4
Principles of wine sources and production
Verified
Key Learning Objectives:
- Understand the primary wine producing regions and their wines
- Understand grape varieties and the styles of wine they produce
- Understand the characteristics of the different colours of wine
- Understand the different styles of wine
- Understand the process of winemaking
Regulatory & Verification Details
- Qualification Number (QN)
- 601/8414/0
- Regulated Status
- Available to learners
- Awarding Body
- VTCT Skills
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Mar 2016