VTCT Skills
Level 2
QN: 603/2352/8
Official Ofqual Listed
VTCT Skills Level 2 Diploma in Customer Service Practice (RQF)
Official qualification regulated by Ofqual, awarded by VTCT Skills. Classified as a Occupational Qualification. Total guided learning hours: 231 hours.
Qualification Level
Level 2
Awarding Body
VTCT Skills
Syllabus Units
5 Units
Guided Hours
231 hrs
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Official Qualification Register Structure
This course is listed in the UK national Ofqual register. The units and learning outcomes below are official regulatory specifications. Enrolling in this course queues its automated learning notes and formative practice generation.
Qualification Units & Learning Outcomes
Official learning criteria published for VTCT Skills Level 2 Diploma in Customer Service Practice (RQF).
Regulatory & Verification Details
- Qualification Number (QN)
- 603/2352/8
- Regulated Status
- Available to learners
- Awarding Body
- VTCT Skills
- Qualification Type
- Occupational Qualification
- Operational Start
- Sept 2017
- Operational End
- Jul 2026