VTCT Skills
    Level 3
    QN: 603/2236/6
    Curriculum Active

    VTCT Skills Level 3 Diploma in Team Management (RQF)

    Official qualification regulated by Ofqual, awarded by VTCT Skills. Classified as a Occupational Qualification. Total guided learning hours: 250 hours.

    Qualification Level
    Level 3
    Awarding Body
    VTCT Skills
    Syllabus Units
    10 Units
    Guided Hours
    250 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Awareness of self and others in the workplace

    Verified
    Key Learning Objectives:
    • Understand organisational standards and expectations for equality and diversity within in the context in the workplace
    • Be able to identify and fulfil own personal and professional development needs
    2

    Budgeting and financial management

    Verified
    Key Learning Objectives:
    • Understand organisational budget controls
    • Be able to manage a budget
    3

    Building relationships

    Verified
    Key Learning Objectives:
    • Be able to build relationships with customers and managing these effectively
    • Be able to build trust with and across the team
    • Be able to identify and share good practice across teams
    4

    Communication essentials

    Verified
    Key Learning Objectives:
    • Be able to communicate effectively
    • Be able to chair meetings
    • Be able to collect and present information on performance to team and others
    • Be able to use active listening and the provision of constructive feedback
    5

    Decision making

    Verified
    Key Learning Objectives:
    • Understand problem solving and decision-making techniques
    • Be able to use of effective problem-solving techniques to make decisions relating to delivery
    6

    Leading people

    Verified
    Key Learning Objectives:
    • Be able to adopt an effective leadership style to achieve positive outcomes
    • Be able to support the development of the team and people through coaching, role modelling values and behaviours
    • Understand organisational cultures, equality, diversity and inclusion
    • Be able to communicate organisation strategy and team purpose
    • Be able to manage change effectively
    7

    Management of self

    Verified
    Key Learning Objectives:
    • Be able to use time management techniques to manage workload and pressure
    • Be able to create an effective personal development plan
    8

    Managing People

    Verified
    Key Learning Objectives:
    • Be able to build a high-performing team by supporting and developing individuals
    • Be able to motivate team achievement
    • Be able to set operational and personal goals and objectives
    • Be able to monitor team performance, providing clear guidance and feedback
    • Understand performance management techniques
    9

    Operational management

    Verified
    Key Learning Objectives:
    • Be able to communicate organisational strategy and deliver against operational plans
    • Be able to translate goals into deliverable actions for the team
    • Be able to organise
    • prioritise and allocate work
    • Be able to collate and analyse data, and create reports
    • Be able to adapt to meet challenges and identify solutions
    • Be able to effectively use resources
    10

    Project management

    Verified
    Key Learning Objectives:
    • Understand how to manage a project
    • Be able to organise and manage resources and risk
    • Be able to monitor progress to deliver against the project plan
    • Be able to use relevant project management tools
    • Be able to take corrective action to ensure successful project delivery

    Regulatory & Verification Details

    Qualification Number (QN)
    603/2236/6
    Regulated Status
    Available to learners
    Awarding Body
    VTCT Skills
    Qualification Type
    Occupational Qualification
    Operational Start
    Aug 2017