WJEC Level 1 Award for IT Users (ITQ)
Official qualification regulated by Ofqual, awarded by WJEC. Classified as a Vocationally-Related Qualification. Total guided learning hours: 425 hours.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
WJEC Level 1 Award for IT Users (ITQ)
Audio and video software
- AVSE:1 Use audio and/or video hardware and software to capture sequences, AVSE:2 Use audio and /or video software tools to edit sequences, AVSE:3 Play and present audio and/or video sequences
WJEC Level 1 Award for IT Users (ITQ)
Audio Software
- Identify appropriate audio hardware for capturing different sound sources
- Set up and operate audio recording equipment to capture clean audio sequences
- Use software tools to cut, trim, and arrange audio clips on a timeline
- Combine multiple audio tracks, adjusting volume and panning to create a balanced mix
- Apply basic effects such as fade in/out and noise reduction to enhance audio sequences
- Export audio projects in appropriate file formats for playback and presentation
WJEC Level 1 Award for IT Users (ITQ)
Database software
- Enter data accurately into a database using appropriate field types
- Edit and update records in a database to maintain accuracy
- Organise data in a database using sorting and filtering techniques
- Produce a report from a database using software tools
- Present report data in a clear and appropriate format
WJEC Level 1 Award for IT Users (ITQ)
Database Software
- Enter, edit and organise structured information in a database, Use database software tools to extract information and produce reports
WJEC Level 1 Award for IT Users (ITQ)
Desktop publishing software
- Identify appropriate page layouts for different publication types (e.g., flyer, newsletter).
- Demonstrate accurate input of text and other information into a publication.
- Apply formatting techniques to enhance readability and visual appeal.
- Edit and manipulate text and images to achieve a coherent design.
- Select and apply consistent typography and colour schemes.
WJEC Level 1 Award for IT Users (ITQ)
Desktop Publishing Software
- Select appropriate page layouts and designs for a given publication purpose and audience
- Input and combine text and other information (e.g., images, tables) into a DTP publication
- Apply DTP techniques to edit and format text and other elements to meet a brief
WJEC Level 1 Award for IT Users (ITQ)
Imaging software
- Identify appropriate sources for obtaining digital images.
- Import images into imaging software from various sources.
- Apply basic editing techniques to enhance images.
- Combine multiple images to create a composite.
- Save images in appropriate file formats for intended use.
- Evaluate the suitability of edited images for a given purpose.
WJEC Level 1 Award for IT Users (ITQ)
Imaging Software
- Obtain, insert and combine information for images, Use imaging software tools to create, manipulate and edit images
WJEC Level 1 Award for IT Users (ITQ)
Improving Productivity Using IT
- Plan the use of appropriate IT systems and software to meet requirements, Use IT systems and software efficiently to complete planned tasks, Review the selection and use of IT tools to make sure that work activities are successful
WJEC Level 1 Award for IT Users (ITQ)
Internet fundamentals
- Identify the hardware and software required to connect a device to the Internet.
- Demonstrate the ability to navigate web pages using browser features such as tabs, history, and bookmarks.
- Apply effective search techniques, including keywords and filters, to retrieve accurate information.
- Use browser-based tools to communicate information online via email, forms, or social media.
- Explain the importance of safety practices such as secure passwords, firewall usage, and avoiding suspicious links.
- Evaluate the credibility of online sources to distinguish reliable information from misinformation.
WJEC Level 1 Award for IT Users (ITQ)
Internet Safety for IT users
- Identify common internet risks such as malware, phishing, and identity theft
- Describe methods to protect personal information and digital identity online
- Demonstrate safe practices for password creation and account security
- Outline legal constraints and responsible behaviors when using digital content
WJEC Level 1 Award for IT Users (ITQ)
IT User fundamentals
- Operate a computer system to perform given tasks using appropriate input and output devices
- Create a logical folder structure and save files using consistent naming conventions for efficient retrieval
- Apply basic security practices such as password protection and session locking to safeguard personal data
- Identify typical hardware and software issues and apply routine corrective actions following standard procedures
WJEC Level 1 Award for IT Users (ITQ)
IT User Fundamentals
- Demonstrate correct startup, login, and shutdown procedures for an IT system.
- Organise digital files and folders using appropriate naming, directory structures, and storage locations.
- Apply basic security practices including password management and locking workstations.
- Identify routine IT system problems, such as error messages or slow performance, and take suitable initial actions.
- Perform simple maintenance tasks, like updating software and clearing temporary files.
- Recognise the importance of data backup and demonstrate ways to store information securely.
WJEC Level 1 Award for IT Users (ITQ)
Presentation software
- Input and format text within slides, applying appropriate font styles, sizes, and alignment.
- Insert and manipulate images, charts, and other graphical elements to enhance slide content.
- Apply slide layouts and design templates to ensure visual consistency and professional appearance.
- Edit slide content by rearranging, adding, and deleting slides to improve logical flow.
- Use presentation software tools to add transitions, animations, and timings for effective delivery.
- Prepare slides for presentation, including setting up slide show options and printing handouts.
WJEC Level 1 Award for IT Users (ITQ)
Presentation Software
- Insert and combine text, images, charts, and other media into presentation slides.
- Apply appropriate slide layouts and design templates to structure content.
- Edit and format text and visual elements for clarity, consistency, and professional appearance.
- Use software tools to add transitions and simple animations where relevant.
- Prepare slides for delivery by checking for errors and ensuring suitability for the intended audience and purpose.
WJEC Level 1 Award for IT Users (ITQ)
Spreadsheet software
- Enter and edit numerical and other information accurately in spreadsheet cells
- Apply appropriate formulas and functions to perform calculations and summarise data
- Utilise spreadsheet tools to format and present information in a clear and professional manner
- Validate data entry to minimise errors using appropriate techniques
- Select and create suitable chart types to represent data effectively
WJEC Level 1 Award for IT Users (ITQ)
Spreadsheet Software
- Enter and edit data accurately into spreadsheet cells, including text, numbers, and dates.
- Apply basic arithmetic formulas (addition, subtraction, multiplication, division) to perform calculations.
- Use common functions such as SUM, AVERAGE, MIN, and MAX to summarize data sets.
- Select appropriate chart types (e.g., bar, pie, line) to display spreadsheet data visually.
- Apply formatting techniques such as font styles, borders, and number formatting to enhance readability.
- Organize data using sorting and filtering tools to manage and analyze information effectively.
- Demonstrate the use of cell referencing (relative and absolute) in formula creation.
- Produce a well-structured spreadsheet with clear labels, headings, and consistent formatting.
WJEC Level 1 Award for IT Users (ITQ)
Using Email
- Compose professional emails with appropriate tone, layout, and subject lines.
- Attach files to emails, considering file size limits and acceptable formats.
- Send emails to individuals and groups using contacts and distribution lists.
- Organise incoming emails into folders and apply flags or categories for prioritisation.
- Apply email filters and rules to automate sorting of incoming messages.
- Identify and handle suspicious emails, including spam and phishing attempts, to maintain security.
WJEC Level 1 Award for IT Users (ITQ)
Using Mobile IT Devices
- Identify essential mobile device settings to meet given user requirements.
- Configure mobile device settings to meet given user requirements.
- Install applications on a mobile device.
- Open and navigate applications on a mobile device.
- Perform data transfer operations between a mobile device and other devices or cloud services.
- Troubleshoot common issues encountered during device setup or data transfer.
WJEC Level 1 Award for IT Users (ITQ)
Using the Internet
- Demonstrate how to establish a wired or wireless internet connection on a device.
- Use browser navigation features to move between web pages.
- Perform basic keyword searches using a search engine and refine results.
- Utilize browser tools to share or save information.
- Identify common online threats and explain methods to mitigate risks.
- Apply safe browsing practices to protect personal data.
WJEC Level 1 Award for IT Users (ITQ)
Using Word Processing Software
- Enter text accurately using a keyboard and alternative input methods.
- Edit documents by inserting, deleting, and modifying text.
- Combine text with images, tables, and charts to enhance communication.
- Apply formatting tools to improve document appearance and readability.
- Utilise document structure features such as headers, footers, and page breaks.
- Present documents appropriately for print and digital output.
WJEC Level 1 Award for IT Users (ITQ)
Video Software
- Identify the key components of video hardware required for capturing sequences.
- Demonstrate correct use of a video camera or webcam to capture footage.
- Apply basic editing techniques including trimming and splitting clips within video software.
- Combine multiple video clips into a single sequence with smooth transitions.
- Export a final video file in an appropriate format for playback.
- Present a completed video sequence effectively to an audience.
WJEC Level 1 Award for IT Users (ITQ)
Word Processing Software
- Create and save a new word processing document using appropriate software functions
- Edit existing documents by inserting, deleting, and modifying text accurately
- Combine text and other information from different sources into a single document
- Structure documents using headings, bullet points, and numbered lists
- Apply formatting tools such as font styles, sizes, and colours to enhance readability
- Set page layout options including margins, orientation, and size for effective presentation
- Utilise spelling and grammar checking tools to ensure document accuracy
Regulatory & Verification Details
- Qualification Number (QN)
- 600/3298/4
- Regulated Status
- Available to learners
- Awarding Body
- WJEC
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Nov 2011
- Operational End
- Feb 2027