Organisational structures — AQA GCSE Study Guide
Exam Board: AQA | Level: GCSE
Mastering Organisational Structures is crucial for GCSE Business, as examiners frequently test your understanding of how businesses are organised internally. This guide covers the essential concepts of span of control, chain of command, delegation, and delayering, helping you secure top marks in both short-answer and extended analysis questions.

Overview
Welcome to the study of Organisational Structures. This topic is fundamental to understanding how a business operates internally. Examiners expect candidates to not only define key terms like 'span of control' and 'chain of command' but also to analyse how different structures (tall vs. flat) impact communication, motivation, and efficiency.
Every business, from a local independent coffee shop to a massive multinational corporation like Tesco, relies on a structure to coordinate its workforce. Your ability to apply these concepts to specific business scenarios is what will elevate your answers into the highest mark bands. Let's break down the core components you need to know.
Core Concepts

1. Span of Control
Definition: The number of subordinates (employees) who report directly to a single manager.
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