Marketing — OCR GCSE Study Guide
Exam Board: OCR | Level: GCSE
Marketing is the engine that connects businesses with customers, driving sales and building loyalty. This guide covers how businesses identify needs through research, segment their audience, and deploy the 'Four Ps' to achieve commercial success.

Overview
Marketing is the process of identifying, anticipating, and satisfying customer needs profitably. In your GCSE Business exam, examiners expect you to understand that marketing is not just about advertising—it's a comprehensive strategy that influences every business decision. You need to demonstrate how businesses use market research to gather data, how they segment their market to target specific groups, and how they apply the marketing mix (the Four Ps) to achieve their objectives. Crucially, top-band answers will always apply these concepts to the specific business context provided in the question, showing an understanding of how the Four Ps interact with one another.
Market Research
Market research is essential for reducing risk and understanding customer needs.
Primary Research
Definition: Original, first-hand data collected by the business itself for a specific purpose.
Methods: Questionnaires, interviews, focus groups, and trialling/observation.
Exam Focus: Examiners often ask you to evaluate primary research. You must weigh the benefit of it being highly specific and up-to-date against the drawbacks of it being expensive and time-consuming.
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